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  Reply # 793056 4-Apr-2013 11:50
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mercutio: http://cogentco.com/files/docs/customer_service/guide/na%20user%20guide.pdf

Page 17, they can basically get Cogent to block the users IP address.


With all due respect, do you understand what a DDOS is?

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  Reply # 793057 4-Apr-2013 11:51
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ubergeeknz:
mercutio: http://cogentco.com/files/docs/customer_service/guide/na%20user%20guide.pdf

Page 17, they can basically get Cogent to block the users IP address.


With all due respect, do you understand what a DDOS is?




Yes, it's from multiple sources to one target.  That's about blocking the target.



 
 
 
 


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  Reply # 793058 4-Apr-2013 11:54
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mercutio:
ubergeeknz:
mercutio: http://cogentco.com/files/docs/customer_service/guide/na%20user%20guide.pdf

Page 17, they can basically get Cogent to block the users IP address.


With all due respect, do you understand what a DDOS is?




Yes, it's from multiple sources to one target.  That's about blocking the target.




Which achieves exactly the purpose of the DDOS....

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  Reply # 793059 4-Apr-2013 11:55
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ubergeeknz:
mercutio:
ubergeeknz:
mercutio: http://cogentco.com/files/docs/customer_service/guide/na%20user%20guide.pdf

Page 17, they can basically get Cogent to block the users IP address.


With all due respect, do you understand what a DDOS is?




Yes, it's from multiple sources to one target.  That's about blocking the target.




Which achieves exactly the purpose of the DDOS....


Exactly, the earlier you make the DDOS effective the less impact it has on other customers.  Keeping a connection up while being DDOS'ed is significantly more complicated than reducing the impact of DDOS on other customers.  And really, if there's 10k dsl users being effected by 1 person getting DDOS'ed is it better for that one person to have degraded service or all 10,000?




I fix stuff!
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  Reply # 793095 4-Apr-2013 12:25
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mercutio:
Oriphix: What I find interesting is surely Orcon aren't the only ones being DDOS'ed? I mean how are the other ISP's dealing with this & or preventing this? Perhaps they need to invest in some gear for there infrastructure to avoid this. What's the point of getting more bandwidth if its going to run out on the next DDOS?

Mmm hopefully they are looking at a long term fix for all the down time we are having. And yeah about the compensation comment above I doubt that would happen haha.


http://cogentco.com/files/docs/customer_service/guide/na%20user%20guide.pdf

Page 17, they can basically get Cogent to block the users IP address.




Cogent is only one of our many Upstreams.



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  Reply # 793161 4-Apr-2013 13:31
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Thanks, Quentin, for poking your head back into the lion's den! Hope all comes right soon.

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  Reply # 793163 4-Apr-2013 13:33
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Sounddude:
mercutio:
Oriphix: What I find interesting is surely Orcon aren't the only ones being DDOS'ed? I mean how are the other ISP's dealing with this & or preventing this? Perhaps they need to invest in some gear for there infrastructure to avoid this. What's the point of getting more bandwidth if its going to run out on the next DDOS?

Mmm hopefully they are looking at a long term fix for all the down time we are having. And yeah about the compensation comment above I doubt that would happen haha.


http://cogentco.com/files/docs/customer_service/guide/na%20user%20guide.pdf

Page 17, they can basically get Cogent to block the users IP address.




Cogent is only one of our many Upstreams.




Tinet:
3.3 Blackholing

Please check with our team at bgp-filters@ip.tiscali.net first, if this
is enabled for your session.

3257:2666 blackhole (discard) traffic
 
Anyway, reducing impact is better than nothing even if can't do it on every upstream.  

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  Reply # 793318 4-Apr-2013 16:30
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Grr, trying to play Black Ops 2 on my 360... The game was running well, constant 4 bar games... Now, when I take shots it starts rubberbanding and MY connection flicks between 1 and 4... everyone else's stays the same... Orcon are useless for gaming!




 

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  Reply # 793542 4-Apr-2013 22:04
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mercutio:
Tinet:
3.3 Blackholing

Please check with our team at bgp-filters@ip.tiscali.net first, if this
is enabled for your session.

3257:2666 blackhole (discard) traffic
 
Anyway, reducing impact is better than nothing even if can't do it on every upstream.  



Yup

We already use them, but thanks.










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  Reply # 793793 5-Apr-2013 12:05
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Sounddude:
mercutio:
Tinet:
3.3 Blackholing
Please check with our team at bgp-filters@ip.tiscali.net first, if this
is enabled for your session.
3257:2666 blackhole (discard) traffic 
Anyway, reducing impact is better than nothing even if can't do it on every upstream.  


Yup
We already use them, but thanks.


I'm sure you already come accorss this But I noticed the DDOS attacks only last for 1 hour MAX then a new one starts from new sources 1000's of sources, to many destinations.

About 2 Months ago something kicked off a massive increase in DDOS attacks 1000% stronger and bigger then ones before 2 months ago.




---------------------------------------------------------------
Nebukadnessar


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Master Geek
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  Reply # 794071 5-Apr-2013 20:46
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Okay so on unlimited plan fiber,
Slow P2P - understandable
Gaming Pings spiking - understandable
Streaming videos wait a few minutes to buffer - understandable

Browsing web pages slow as 128k - I don't think any one would accept this

Does anyone here have any legal advice as all these excuses of "not enough bandwidth" "DDOS attacks" from Orcon for the last few months is a bit pathetic.. a few weeks okay but I didn't pay $100 per month for 128k on a fiber plan.

If any one with legal advice on how to get out of this contract please post here or message me, much appreciations.

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Master Geek
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  Reply # 794074 5-Apr-2013 20:52
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a better description of your unlimited plan FIBER is off peak 2am - 8am (adsl2) speeds , on peak - 2am 56k-128k internet

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  Reply # 794075 5-Apr-2013 20:57
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How long has this been going on for now?

Would it be worth asking for a discount from the monthly bill or asking to waiver the cancellation fee if locked into a contact?

I can't even stream a video from vimeo or even flicks.co.nz without buffering every 10secs..
Aouple of days I could handle but this is getting rediculous

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  Reply # 794076 5-Apr-2013 21:01
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Minh: Okay so on unlimited plan fiber,
Slow P2P - understandable
Gaming Pings spiking - understandable
Streaming videos wait a few minutes to buffer - understandable

Browsing web pages slow as 128k - I don't think any one would accept this

Does anyone here have any legal advice as all these excuses of "not enough bandwidth" "DDOS attacks" from Orcon for the last few months is a bit pathetic.. a few weeks okay but I didn't pay $100 per month for 128k on a fiber plan.

If any one with legal advice on how to get out of this contract please post here or message me, much appreciations.


Looks like your most likely covered by the Consumer Guarntees Act, correct me if i'm wrong.

http://www.consumer.org.nz/reports/consumer-guarantees-act/what-it-covers
Reading that page, it appears services are included, and Orcon is providing a service.  There's also no contracting out mentioned, so im assuming regardless if your in a contract with Orcon or not they have to comply with the CGA, and that means providing a service that is fit for purpose.  I would be asking them for a refund/credit under the CGA untill they can fix the problem, and mention it to them.  If they cant fix the problem is a suitable amount of time then demand them to let the contract go without any penalties and then find another provider.

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Master Geek
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  Reply # 794077 5-Apr-2013 21:01
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I've been on unlimited for 4 months now, each month it gets worst for the last month and few weeks its been this bad

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