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353 posts

Ultimate Geek
+1 received by user: 11


  Reply # 799776 15-Apr-2013 18:17
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Speeds griding to a halt again...
I did manage to get $20 compensation from Orcon, but that really isn't enough for 2 months of this...




 

125 posts

Master Geek
+1 received by user: 3


  Reply # 799778 15-Apr-2013 18:19
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Brandonrnz: Speeds griding to a halt again...
I did manage to get $20 compensation from Orcon, but that really isn't enough for 2 months of this...



How'd you manage that?

 
 
 
 


353 posts

Ultimate Geek
+1 received by user: 11


  Reply # 799779 15-Apr-2013 18:20
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Rang and complained, not that their overseas help desk is any good...

Bhavicp:
Brandonrnz: Speeds griding to a halt again...
I did manage to get $20 compensation from Orcon, but that really isn't enough for 2 months of this...



How'd you manage that?




 

1308 posts

Uber Geek
+1 received by user: 323


  Reply # 800063 16-Apr-2013 10:27
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Its 10.25am Tuesday. International data is slow. 0.9Mbps down from beijing, and only 1.4Mbps from brisbane.

Had some pages refuse to load, bad gateways again too.
It seems one of orcons upstream providers are dropping the ball?

Previously this was happening during peak usage times (4pm-11pm).

506 posts

Ultimate Geek
+1 received by user: 28


  Reply # 800101 16-Apr-2013 11:46
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Sigh only going to be a Orcon customer for another 10 days. Had enough of this for the past 2 months. Sad though as I have been a customer for 5-6 years. But yes more on topic speeds still remain the same.

39 posts

Geek
+1 received by user: 3


  Reply # 800108 16-Apr-2013 12:05
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Unrelated issue, but yesterday I was supposed to be moved over to a cabinet, since I was only getting 2.5 Mbps before. Now I only get 1.2Mbps and I called up and they don't know what happened.

They're so competent :)


153 posts

Master Geek
+1 received by user: 2


  Reply # 800109 16-Apr-2013 12:05
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Oriphix: Sigh only going to be a Orcon customer for another 10 days. Had enough of this for the past 2 months. Sad though as I have been a customer for 5-6 years. But yes more on topic speeds still remain the same.


It will probably get worse as the new owners want to control costs and maximise revenues for however much they paid for Orcon.
I've been a customer since the 5th April but will be moving after the crappy performance and lame excuses.

506 posts

Ultimate Geek
+1 received by user: 28


  Reply # 800122 16-Apr-2013 12:17
One person supports this post

It will probably get worse as the new owners want to control costs and maximise revenues for however much they paid for Orcon.
I've been a customer since the 5th April but will be moving after the crappy performance and lame excuses.


Funnily enough I still believe Orcon is a good company. They have had there ups and downs in the past. But nothing that lasted this long. Before it was 1-2 week and your back up to speed. This has been a issue for 2 months now...and its sort of put them in the bad light / unhappy customers.

1828 posts

Uber Geek
+1 received by user: 215
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  Reply # 800425 16-Apr-2013 19:23
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I'd move but I'm yet to find an ISP that offers what I have now for the same cost ie: 60GB and VOIP for $89pm

39 posts

Geek
+1 received by user: 3


  Reply # 800430 16-Apr-2013 19:29
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Athlonite: I'd move but I'm yet to find an ISP that offers what I have now for the same cost ie: 60GB and VOIP for $89pm


What is the advantage of the VOIP? You can get better plans minus the VOIP, with a landline instead.

110 posts

Master Geek
+1 received by user: 1


  Reply # 800439 16-Apr-2013 19:53
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shreddakj:
Athlonite: I'd move but I'm yet to find an ISP that offers what I have now for the same cost ie: 60GB and VOIP for $89pm


What is the advantage of the VOIP? You can get better plans minus the VOIP, with a landline instead.


VOIP is digital, POTS is analog. There are pros and cons each way.

Depending on the codec used, VOIP can offer better call quality that POTS.

POTS supplies power to a standard phone through the line. VOIP requires seperate power. POTS usually stays up during a power outage.

As things go increasingly digital, POTS will probably get more expensive to provide, while VOIP prices fall.

309 posts

Ultimate Geek
+1 received by user: 5

Trusted

  Reply # 800440 16-Apr-2013 19:55
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shreddakj: Unrelated issue, but yesterday I was supposed to be moved over to a cabinet, since I was only getting 2.5 Mbps before. Now I only get 1.2Mbps and I called up and they don't know what happened.

They're so competent :)




Ouch thats a crap speed, has it always been like that?




Barry Murphy
ISPMap - New Zealand ISP map
Vibe Communications LTD - Business ISP and Wholesale Carrier



Any comments made by myself don't reflect the views of my employer, they are mine and mine alone

39 posts

Geek
+1 received by user: 3


  Reply # 800449 16-Apr-2013 20:13
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icepicknz:
shreddakj: Unrelated issue, but yesterday I was supposed to be moved over to a cabinet, since I was only getting 2.5 Mbps before. Now I only get 1.2Mbps and I called up and they don't know what happened.

They're so competent :)




Ouch thats a crap speed, has it always been like that?


No, 2 days ago I was at 2.5 megabit/s (still crap!)

Yesterday they moved me to a different exchange/cabinet, and it halved my line speed. Hah.

309 posts

Ultimate Geek
+1 received by user: 5

Trusted

  Reply # 800462 16-Apr-2013 20:15
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PM me your address and I'll see what speed you should be getting :)





Barry Murphy
ISPMap - New Zealand ISP map
Vibe Communications LTD - Business ISP and Wholesale Carrier



Any comments made by myself don't reflect the views of my employer, they are mine and mine alone

506 posts

Ultimate Geek
+1 received by user: 28


  Reply # 800463 16-Apr-2013 20:15

Athlonite: I'd move but I'm yet to find an ISP that offers what I have now for the same cost ie: 60GB and VOIP for $89pm


Snap offers that.

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