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124 posts

Master Geek
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  Reply # 889867 4-Sep-2013 19:17
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variable: Speed to Sydney tonight, only 6PM, hopefully it won't go any worse than this. BTW, is the upgrade finished?


And as expected...


1854 posts

Uber Geek
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  Reply # 889907 4-Sep-2013 20:36
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Yep, back to 56ms and slow speed to Sydney.

752 posts

Ultimate Geek
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  Reply # 889924 4-Sep-2013 21:03
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https://www.speedtest.net/my-result/2943901714




 


124 posts

Master Geek
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  Reply # 889935 4-Sep-2013 21:27
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Peppery:



https://www.speedtest.net/my-result/2943901714


You are lucky, you are getting fibre speed.

124 posts

Master Geek
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  Reply # 889946 4-Sep-2013 21:32
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http://www.comcom.govt.nz/the-commission/making-a-complaint/online-complaint-form/

Anyone?

47 posts

Geek
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  Reply # 889975 4-Sep-2013 22:44
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At least international at local speeds are the same now, Hey Mine have improved from a F to a F+

Well at least there is 16 % of New Zealand slower than me. They are probably out in the sticks or testing on mobile .  Now my New Zealand is stuffed I can't even surf to Auckland and out of the country via a proxy :( 




Orcons lack of service is getting attention. 

http://www.nbr.co.nz/article/orcon-pulls-back-genius-after-customer-complaints-aw-99826  Geek zone gets a mention  2011 seems things are not progressing too quickly

One word OVER SUBSCRIBED  Comes to mind   Now I wish I never complained at least I would have still have some local speed.

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Uber Geek
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  Reply # 889977 4-Sep-2013 22:48
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Allanhall:

Orcons lack of service is getting attention. 

http://www.nbr.co.nz/article/orcon-pulls-back-genius-after-customer-complaints-aw-99826  Geek zone gets a mention 

One word OVER SUBSCRIBED  Comes to mind   Now I wish I never complained at least I would have still have some local speed. 


Hi Allan, that is an article from 2011 ;-)

I have been buried in my day job for a couple of days, has a technician been back out to you?




Regards FireEngine


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  Reply # 889980 4-Sep-2013 22:55
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FireEngine:
Allanhall:

Orcons lack of service is getting attention. 

http://www.nbr.co.nz/article/orcon-pulls-back-genius-after-customer-complaints-aw-99826  Geek zone gets a mention 

One word OVER SUBSCRIBED  Comes to mind   Now I wish I never complained at least I would have still have some local speed. 


Hi Allan, that is an article from 2011 ;-)

I have been buried in my day job for a couple of days, has a technician been back out to you?


Just looked it up, lower resyncs on the analyser so a new router has been shipped tonight, the team sent you an SMS to advise you....you should have it delivered tomorrow.




Regards FireEngine


47 posts

Geek
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  Reply # 890007 4-Sep-2013 23:29
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Thanks FE good to see you are still trying. Yes this is my " Fixed Speed"

I fix stuff!
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Uber Geek
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Vocus
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  Reply # 890090 5-Sep-2013 08:50
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Allanhall:
One word OVER SUBSCRIBED  Comes to mind   Now I wish I never complained at least I would have still have some local speed.


As FireEngine is mentioned, the speed issues you are having are due to a local line issue.

Our network is not congested. FireEngine will get your line sorted and you should be back to having good speeds again.



I fix stuff!
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Uber Geek
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Vocus
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  Reply # 890092 5-Sep-2013 08:53
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variable: Speed to Sydney tonight, only 6PM, hopefully it won't go any worse than this. BTW, is the upgrade finished?


One of our bandwidth supplies has let us down majorly, so this hasn't been completed yet.

The hope is we will have it upgraded mid next week. You should see some major improvements to Australian destinations. Back to what they should be :-)

18 posts

Geek


  Reply # 890549 5-Sep-2013 19:35
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Wow. I can't believe I have only just found this thread. I have had calls logged with Orcon for months about this issue, with no resolution. It had been forgotten on their end until just recently too.
Local speeds are fine for me, but international traffic just seems painfully slow - buffering, stuttering, slow loads for anything that isn't in a local CDN. Australia seems worse to reach than the States.
Are any other ISP's any better with international speeds? Any idea when this may be resolved, if this in fact the issue?

83 posts

Master Geek
+1 received by user: 7


  Reply # 890554 5-Sep-2013 19:42
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JasonNemesis:  Australia seems worse to reach than the States.
Are any other ISP's any better with international speeds? Any idea when this may be resolved, if this in fact the issue?


Dude....read back a few pages where you see Telecom users posting their speeds in the eve......it's Orcon. They will probably tell you you have a line fault (like me)....with no actual plan/action. I am still waiting after months to get a straight answer to my slow dial up like speeds at night. Was'nt always like this....seems theyve gone and cocked things up bandwidth wise.....and are 'working on it'......apparently its an issue with Australian bandwidth that will be fixed 'next week'........ .

They said that last week....and the week before.....I can see a pattern emerging....and Telecom VDSL in the distance... .

83 posts

Master Geek
+1 received by user: 7


  Reply # 890555 5-Sep-2013 19:45
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Sydney 1:30 pm

Sydney 7:45 pm

As per.....Orcon.....its like a swiss watch.

1386 posts

Uber Geek
+1 received by user: 134


  Reply # 890561 5-Sep-2013 19:59
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scotsman, there's already a well known and wlel talked about issue with australia traffic, the line fault was with someone having issues with nz traffic. 

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