Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49
1199 posts

Uber Geek
+1 received by user: 230

Trusted

  Reply # 894967 12-Sep-2013 21:43
Send private message

It looks much better from our end too :-)




Regards FireEngine


363 posts

Ultimate Geek
+1 received by user: 12


  Reply # 894970 12-Sep-2013 21:45
Send private message

FireEngine: It looks much better from our end too :-)


Yay!  Getting a solid 27.5/9Mb to Sydney :)




 

1864 posts

Uber Geek
+1 received by user: 358

Subscriber

  Reply # 894989 12-Sep-2013 22:28
Send private message

Well, it isn't much chop to Sydney from here at around 10 pm.

80 ping, 8.37 up, 7.32 dn
84 ping, 4.56 up, 7.36 dn.

During the day I usually get 27/9.

1386 posts

Uber Geek
+1 received by user: 134


  Reply # 894995 12-Sep-2013 22:39
Send private message

linw: Well, it isn't much chop to Sydney from here at around 10 pm.

80 ping, 8.37 up, 7.32 dn
84 ping, 4.56 up, 7.36 dn.

During the day I usually get 27/9.


i seem to remember hearing that there have been some long standing general capacity issues at equinix regardless of auckland<->sydney connection.  i never paid it much attention, but it may be a general australia problem causing some of the issues at night as well.  

australia's domestic peering isn't that great as well, so for providers that don't peer well there can be roundabout routes and congestion afaik.

i see battle.net routes seem to be fixed to the US too, I don't remember reading anything further about that.

I fix stuff!
1654 posts

Uber Geek
+1 received by user: 317

Trusted
Vocus
Subscriber

  Reply # 895040 13-Sep-2013 04:09
Send private message

linw: Well, it isn't much chop to Sydney from here at around 10 pm.

80 ping, 8.37 up, 7.32 dn
84 ping, 4.56 up, 7.36 dn.

During the day I usually get 27/9.


Did you use the "Telstra" server on speedtest by chance?

We have noticed the Telstra one performing badly, but the others seem to work well.

13 posts

Geek
+1 received by user: 5


  Reply # 895101 13-Sep-2013 09:07
Send private message

12 Mb down, 0.8Mb up, Optus server in Sydney, 22:30.

1864 posts

Uber Geek
+1 received by user: 358

Subscriber

  Reply # 895192 13-Sep-2013 13:24
Send private message

Sounddude:
linw: Well, it isn't much chop to Sydney from here at around 10 pm.

80 ping, 8.37 up, 7.32 dn
84 ping, 4.56 up, 7.36 dn.

During the day I usually get 27/9.


Did you use the "Telstra" server on speedtest by chance?

We have noticed the Telstra one performing badly, but the others seem to work well.


Yes, I have been testing with Telstra.

124 posts

Master Geek
+1 received by user: 3


  Reply # 895777 15-Sep-2013 10:15
Send private message

I am currently having internet down, tried resetting modem not not helping, tried looking at orcon status page, no problem reported.

1385 posts

Uber Geek
+1 received by user: 356


  Reply # 895779 15-Sep-2013 10:25
Send private message

Same. Internet is down. Reset modem not helping. No fault reported.

It seems to be a DNS issue at the moment. I change to 8.8.8.8 and i'm away.??

1386 posts

Uber Geek
+1 received by user: 134


  Reply # 895783 15-Sep-2013 10:31
Send private message

Dairyxox: Same. Internet is down. Reset modem not helping. No fault reported.

It seems to be a DNS issue at the moment. I change to 8.8.8.8 and i'm away.??


maybe try 202.27.158.40?  

17 posts

Geek


  Reply # 895789 15-Sep-2013 10:44
Send private message

Down here too in Auckland for last 1/2 hour. No Orcon website/fb page update as per usual for them and their poor communication.

182 posts

Master Geek
+1 received by user: 20


  Reply # 895815 15-Sep-2013 11:47
Send private message

Went down a second time, back up again now, and once again no communication from Orcon :(

1386 posts

Uber Geek
+1 received by user: 134


  Reply # 895818 15-Sep-2013 12:03
Send private message

hmm

% time host -t a www.google.com 121.98.0.1
;; connection timed out; no servers could be reached
host -t a www.google.com 121.98.0.1 0.01s user 0.01s system 0% cpu 10.011 total

% time host -t a www.google.com 202.27.158.40
Using domain server:
Name: 202.27.158.40
Address: 202.27.158.40#53
Aliases:

www.google.com has address 122.56.115.59
www.google.com has address 122.56.115.18
www.google.com has address 122.56.115.45
www.google.com has address 122.56.115.46
www.google.com has address 122.56.115.31
www.google.com has address 122.56.115.32
www.google.com has address 122.56.115.52
www.google.com has address 122.56.115.38
www.google.com has address 122.56.115.39
www.google.com has address 122.56.115.24
www.google.com has address 122.56.115.25
www.google.com has address 122.56.115.53
host -t a www.google.com 202.27.158.40 0.00s user 0.01s system 24% cpu 0.041 total

% time host -t a www.google.com 8.8.8.8
Using domain server:
Name: 8.8.8.8
Address: 8.8.8.8#53
Aliases:

www.google.com has address 60.234.81.148
www.google.com has address 60.234.81.177
www.google.com has address 60.234.81.159
www.google.com has address 60.234.81.187
www.google.com has address 60.234.81.163
www.google.com has address 60.234.81.176
www.google.com has address 60.234.81.166
www.google.com has address 60.234.81.181
www.google.com has address 60.234.81.155
www.google.com has address 60.234.81.170
www.google.com has address 60.234.81.165
www.google.com has address 60.234.81.174
www.google.com has address 60.234.81.154
www.google.com has address 60.234.81.144
www.google.com has address 60.234.81.185
www.google.com has address 60.234.81.152
host -t a www.google.com 8.8.8.8 0.00s user 0.01s system 5% cpu 0.185 total

so 202.27.158.40 and 8.8.8.8 both work, 8.8.8.8 is much slower, but gives orcon google node.

182 posts

Master Geek
+1 received by user: 20


  Reply # 895819 15-Sep-2013 12:05
Send private message

Yeah its only partially back up and working, some sites won't load at all

18 posts

Geek


  Reply # 895821 15-Sep-2013 12:19
Send private message

I do have to say, aside from the presence of a few employees on geekzone, Orcon has some of the worst customer service I have come across. The status page on the website only appears to be updated with occasional major issues, rather an being the first place to go if you are experiencing any issues. The Helpdesk is pathetic - I had a call the other day regarding my complaints about the international speeds, apparently they were waiting for me to run the diagnostics tool - only I had done that a week earlier and they had somehow missed the results. I have had no feedback from them over this issue, other than a vague email saying that things should be sorted now.
What is the problem with having a little more transparency? No one is expecting your service to be perfect, but if there is an issue that could affect people, even for 10 minutes, what is the harm in posting something on the status page? That would go a long way to telling people that you are at least aware of the issue and attempting to do something about it? We as customers should not have to resort to 3rd party forums to work out what is going on.

1 | ... | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.