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  Reply # 781400 14-Mar-2013 09:23
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sbiddle:
Phewsion: I only just did all that this morning so I'll keep an eye on it for a couple days, and yeh I'm still on LLU the guys at Orcon wanted to sort out the line issues before seeing if I can switch to chorus wholesale I think it was


It's really a moot point. At the end of the day midspan injection is the issue. The only way to solve your problem is to move you to a cabinet, where you should be.

The cynic in me would point out that the price difference between Orcon providing you service over a ULL circuit vs a Chorus wholesale circuit is substancial and that there are financial motives for wanting to keep customers on ULL despite the degraded performance they will see.


Thats a nice conspiracy theory.
Looks like the OP has been moved to a wholesale connection now.




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  Reply # 781422 14-Mar-2013 09:50
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Phewsion: Chorus sorted it today, according to Drfixit there was a fibre node between me and the exchange so the orcon provisioning team sent Chorus out to change it





This is the midspan injection issue that everybody has been telling you about for several pages and your first post off the Chorus SAT showed us. Good to see it's finally fixed.

 
 
 
 


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  Reply # 781574 14-Mar-2013 13:00
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Why do these telcos insist on giving their customers poor service by not moving them to the wholesale network when cabinetised. Very very poor!
Lost count of how many times I've found customers with poor Internet for this reason. Come on SWITCH YOUR CUSTOMERS TO WHOLESALE IF THEY HAVE BEEN CABINETISED!

Oh and this goes for you too Vodafone and Slingshot!




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
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  Reply # 781676 14-Mar-2013 14:34
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ptinson:
sbiddle:
Phewsion: I only just did all that this morning so I'll keep an eye on it for a couple days, and yeh I'm still on LLU the guys at Orcon wanted to sort out the line issues before seeing if I can switch to chorus wholesale I think it was


It's really a moot point. At the end of the day midspan injection is the issue. The only way to solve your problem is to move you to a cabinet, where you should be.

The cynic in me would point out that the price difference between Orcon providing you service over a ULL circuit vs a Chorus wholesale circuit is substancial and that there are financial motives for wanting to keep customers on ULL despite the degraded performance they will see.


Thats a nice conspiracy theory.
Looks like the OP has been moved to a wholesale connection now.


It might be a cynical comment but if pricing isn't a factor why weren't all ULL customers moved across when they were cabinetised or moved across now that cabinetisation is complete and the real world performance issues of midspan injection well known?






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  Reply # 781704 14-Mar-2013 15:43
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I'll have to wait till my next bill to find out if I get charged more, there was no mention of a pricing increase in the PM's with Drfixit or the email from orcon provisioning

Still got 9 days till my billing cycle ticks over and I've already hit my 60gb cap for this month so I can't even make use of the nice speed lol :)

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  Reply # 792948 4-Apr-2013 09:48
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Phewsion: Edit: Sorry checked wrong map
should of used http://www.chorus.co.nz/sat


Info it gave me
Capability at this address:
  • ADSL2+
  • VDSL2
Exchange DetailsExchange Area: (Taken out for privacy)

Show ADSL2+ cabinets/areas
Show VDSL2 cabinets/areas

ADSL2+ DetailsCabinet Name: MTL/B 
Status: Completed Jun 2011
VDSL2 DetailsCabinet Name: MTL/B 
Status: Completed Aug 2011

Fibre Upgrade Map says

Network capability:
  • Urban broadband > 10 Mbps

Does that help?

How does one get access to the chorus map showing these details? I emailed them and got a reply that access was only for "Chorus customers".

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  Reply # 792952 4-Apr-2013 09:54
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  Reply # 792967 4-Apr-2013 10:06
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ptinson: http://www.chorus.co.nz/maps


Maps doesn't provide some of teh details that the SAT did, but that was discontinuted at the end of March.

Some of the details that were in SAT are now not public and will only be accessible to those with access to Chorus systems.

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  Reply # 792976 4-Apr-2013 10:17
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sbiddle:
ptinson: http://www.chorus.co.nz/maps


Maps doesn't provide some of teh details that the SAT did, but that was discontinuted at the end of March.

Some of the details that were in SAT are now not public and will only be accessible to those with access to Chorus systems.


Thanks for the reply. So how would I find out if I'm on UCLL - I live in Howick, and am thinking of moving over to ORCON (from Telecom) but now having second thoughts after reading the comments here and in other threads.

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  Reply # 792997 4-Apr-2013 10:49
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Indio:
sbiddle:
ptinson: http://www.chorus.co.nz/maps


Maps doesn't provide some of teh details that the SAT did, but that was discontinuted at the end of March.

Some of the details that were in SAT are now not public and will only be accessible to those with access to Chorus systems.


Thanks for the reply. So how would I find out if I'm on UCLL - I live in Howick, and am thinking of moving over to ORCON (from Telecom) but now having second thoughts after reading the comments here and in other threads.


If you are a new connection, you would be put onto the correct device for your area. You won't be effected by mid point injection which this thread is talking about.



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  Reply # 793064 4-Apr-2013 11:58
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sbiddle:
ptinson: http://www.chorus.co.nz/maps


Maps doesn't provide some of teh details that the SAT did, but that was discontinuted at the end of March.

Some of the details that were in SAT are now not public and will only be accessible to those with access to Chorus systems.


Good point, thanks Steve.




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  Reply # 793088 4-Apr-2013 12:18
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Sounddude:
Indio:
sbiddle:
ptinson: http://www.chorus.co.nz/maps


Maps doesn't provide some of teh details that the SAT did, but that was discontinuted at the end of March.

Some of the details that were in SAT are now not public and will only be accessible to those with access to Chorus systems.


Thanks for the reply. So how would I find out if I'm on UCLL - I live in Howick, and am thinking of moving over to ORCON (from Telecom) but now having second thoughts after reading the comments here and in other threads.


If you are a new connection, you would be put onto the correct device for your area. You won't be effected by mid point injection which this thread is talking about.


Thanks. I'll see what happens when I get hooked up tomorrow...

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