Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 
I fix stuff!
1654 posts

Uber Geek
+1 received by user: 317

Trusted
Vocus
Subscriber

  Reply # 814251 9-May-2013 09:48
Send private message

Hi Guys

The issue was to do with some shapers we had on our BNG's to support the Chorus implementation of the UFB services.

They didn't work too well with UFF/Enable. This should be resolved for all UFF/Enable customers now.

If there are still issues please let us know, so we can make sure you are on the right profiles.

There doesn't seem to be a duplex issue that we can see. We got ONT's checked and we saw they were all auto-negging at 100/full as expected.


1469 posts

Uber Geek
+1 received by user: 179


  Reply # 814277 9-May-2013 09:59
Send private message

Sounddude: Hi Guys

The issue was to do with some shapers we had on our BNG's to support the Chorus implementation of the UFB services.

They didn't work too well with UFF/Enable. This should be resolved for all UFF/Enable customers now.

If there are still issues please let us know, so we can make sure you are on the right profiles.

There doesn't seem to be a duplex issue that we can see. We got ONT's checked and we saw they were all auto-negging at 100/full as expected.



Thanks Sounddude.

You mention "so we can make sure you are on the right profile". Are all UFB customers not set up the same way? I would have thought consistency was key here?

Not to carry on moaning but our UFB experience has been disappointing. We've had it around 6 months now and still have speed issues. It settled down for 2 or months but recently its been rubbish again. I have to reset the Genius at least once a day - sometime up to 5/6 times a day when its really bad.

As per MadEngineers post I tried pulling the network cable out between the ONT/Genius and bamm! speed was great again.

Ive now borrowed a gigabit switch from work which Im going to try in between the ONT and Genius to see if that solves the issue.



I fix stuff!
1654 posts

Uber Geek
+1 received by user: 317

Trusted
Vocus
Subscriber

  Reply # 814298 9-May-2013 10:11
Send private message

H

All the UFB customers are setup the same, based on which LFC you have been provisioned on, as we have different profiles for each LFC (Chorus, Enable, UFF, Northpower) - as their networks all work differently (yet it was a TCF standard - go figure!)




1543 posts

Uber Geek
+1 received by user: 381


  Reply # 814812 9-May-2013 21:27
Send private message

I had tried a gigabit switch between the ont and the genius but it made zero difference. The ont connected to the switch at 1g, the genius at 100. I'll next have to try a 100meg switch or even a smarter device.

I fix stuff!
1654 posts

Uber Geek
+1 received by user: 317

Trusted
Vocus
Subscriber

  Reply # 814977 10-May-2013 08:28
Send private message

Hi MadEngineer

Can you please PM me your login name?

Thanks

1469 posts

Uber Geek
+1 received by user: 179


  Reply # 815045 10-May-2013 10:16
Send private message

MadEngineer: I had tried a gigabit switch between the ont and the genius but it made zero difference. The ont connected to the switch at 1g, the genius at 100. I'll next have to try a 100meg switch or even a smarter device.


Same here, I chucked a gigabit switch in between the ONT and Genius. I can see the lights flashing but made little difference so far - I still had to reset the Genius once last night.

Speeds were crawling along at 6-9mpbs (from Whitby to Citylink in Wellington) between 7:30 and 8:30. I put this down to peak time.

Im going to keep it like that over the weekend and see how we go.

677 posts

Ultimate Geek
+1 received by user: 27

Trusted

  Reply # 815103 10-May-2013 11:13
Send private message

tchart:
MadEngineer: I had tried a gigabit switch between the ont and the genius but it made zero difference. The ont connected to the switch at 1g, the genius at 100. I'll next have to try a 100meg switch or even a smarter device.


Same here, I chucked a gigabit switch in between the ONT and Genius. I can see the lights flashing but made little difference so far - I still had to reset the Genius once last night.

Speeds were crawling along at 6-9mpbs (from Whitby to Citylink in Wellington) between 7:30 and 8:30. I put this down to peak time.

Im going to keep it like that over the weekend and see how we go.


If you PM either sounddude or myself we can look into it.

Paul




meat popsicle

1543 posts

Uber Geek
+1 received by user: 381


  Reply # 815229 10-May-2013 13:09
Send private message

Mine is Ticket#11295583

I fix stuff!
1654 posts

Uber Geek
+1 received by user: 317

Trusted
Vocus
Subscriber

  Reply # 815250 10-May-2013 13:56
Send private message

Great, thanks!



170 posts

Master Geek
+1 received by user: 5


  Reply # 816115 12-May-2013 11:13
Send private message

An update on this issue... things are humming along nicely now. I have replaced the Genius with my Fortigate for good and have not looked back. Speeds are great (except Torrent) and getting 80-100MBit most of the time. 

1 | 2 | 3 | 4 | 5 
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Hawaiki Transpacific cable ready-for-service
Posted 20-Jul-2018 11:29


Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.