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80 posts

Master Geek


Topic # 116893 13-May-2013 12:39
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I've had my orcon email for almost 10+ years but today i was shocked to login to find that all the emails were wiped? they were still there last month?

anyone experienced this?

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Uber Geek
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  Reply # 816667 13-May-2013 12:43
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Lucky you have a backup right?



80 posts

Master Geek


  Reply # 816685 13-May-2013 13:01
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and no emails can be received either.

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Master Geek
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  Reply # 816691 13-May-2013 13:06
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I have the free Orcon email that I had when I was with them about 5 years ago and still use it as my primary email address, there 'free for life' email has only 10mb limit, so don't know what happens to emails when you go over?.

I recieved my Orcon email fine as per-usual today, but will move all over to Google in time and not use ISP email at all. I had $36 credit with them when I finished up which they were asked to credit and 2-3 months later it was gone and I couldn't be bothered with them anymore.





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Ultimate Geek
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Vocus

  Reply # 816711 13-May-2013 13:14
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Hi OP - can you please email me with some account details? quentin.reade@team.orcon.net.nz and we'll look into it.
Cheers!




Head of Brand and Communications
Vocus NZ
[Slingshot, Orcon and Flip]


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  Reply # 816728 13-May-2013 13:29
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OP you are in good hands with Quentin

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  Reply # 816729 13-May-2013 13:31
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booyah: I've had my orcon email for almost 10+ years but today i was shocked to login to find that all the emails were wiped? they were still there last month?

anyone experienced this?


Did you previously download them via a pop connection, which may have deleted them off the server? Some email accounts aren't a permanent storage place for emails, as they have small diskspace allowances.

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Ultimate Geek
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Vocus

  Reply # 816812 13-May-2013 15:26
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Hi again,
You should be able to see all your mail now.
Sorry - we are in the process of migrating mailboxes onto new mail stores - and it won't have been visible due to a small lag in the syncing. 
Cheers!




Head of Brand and Communications
Vocus NZ
[Slingshot, Orcon and Flip]


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