Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


593 posts

Ultimate Geek
+1 received by user: 109

Topic # 124574 12-Jul-2013 16:31
Send private message


I am an old Orcon Customer looking to re-join onto the Genius Plan.

I tried to do this on the website and it says because I'm an existing customer I should use the account login.  So I logged in and eventually got told to use the website (or Phone the 0800)...

So I used the website and ...   

No I didn't or I'd still be there in that loop today!

I really don't want to have to call the 0800 number as I don't have the time and I have some specific requirements that need to be 100% correct, So I'd prefer to join back online...

Or am I just missing something here?

Create new topic
3343 posts

Uber Geek
+1 received by user: 1089


  Reply # 854471 12-Jul-2013 16:50
Send private message

Sounds less than ideal, it should be easy for old customers to come back to us :)  Certainly worth feeding back to the product team, if you could PM me your username that'd be useful.

In the meantime, your best bet is to call the 0800 JOIN US sales number, they will sort it out for you tout de suite.


593 posts

Ultimate Geek
+1 received by user: 109

  Reply # 854762 13-Jul-2013 09:08
Send private message

I remember now... when logged in I can only change plans, but because I don't currently have one at all I need to go elsewhere to add one...
Unless there is a good business reason for it, this seems like it should be easy to change things...

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.