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124 posts

Master Geek
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Topic # 129448 16-Sep-2013 13:35
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We had a power outage last night and I noticed internet was down when I was using my phone, I couldn't get time to diagnose it, and my dad is telling me it's still not working despite multiple attempts to restart the modem. Is anyone else having internet problem as well?

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2356 posts

Uber Geek
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  Reply # 896355 16-Sep-2013 13:40
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What are the lights' status on the ONT?
Have you called Orcon?

I fix stuff!
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Uber Geek
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Vocus
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  Reply # 896356 16-Sep-2013 13:41
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No known issues our end. Sounds isolated to your end.

Do you have link on the ONT? Have you rebooted the ONT also, not just the modem?


 
 
 
 




124 posts

Master Geek
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  Reply # 896357 16-Sep-2013 13:41
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I can't tell right now since I am not at home :(



124 posts

Master Geek
+1 received by user: 3


  Reply # 896361 16-Sep-2013 13:52
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Cool, rebooted the ONT and now working, thanks guys (thought my dad said he rebooted both devices already)

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