Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5
306 posts

Ultimate Geek
+1 received by user: 64

Trusted
Vocus

  Reply # 907980 4-Oct-2013 16:21
Send private message

Browned and deadlyllama. Drop me an email and I will ask the team to drop you a line and discuss options. Quentin.reade@team.orcon.net.nz

Cheers!




Head of Brand and Communications
Vocus NZ
[Slingshot, Orcon and Flip]


227 posts

Master Geek
+1 received by user: 26


  Reply # 908025 4-Oct-2013 17:45
Send private message

quentinreade: Thanks for your feedback guys.
We do listen - and will re-look at this.
In the meantime, I have a special Geekzone offer.
If you switch plans (between now and the end of business next Friday), just mention Geekzone, and we'll throw in National Calling and the smartphone features for free.
Hope that helps :)

Thanks Quentin.  Are those features free forever or just for the 12 months?

I'd be keen if it was forever (or rather until such time I decided to change my plan).

 
 
 
 


306 posts

Ultimate Geek
+1 received by user: 64

Trusted
Vocus

  Reply # 908041 4-Oct-2013 18:27
Send private message

I believe, but the sales guys can confirm, that once the contract is over, the same terms apply.




Head of Brand and Communications
Vocus NZ
[Slingshot, Orcon and Flip]


Mad Scientist
19628 posts

Uber Geek
+1 received by user: 2604

Trusted
Lifetime subscriber

  Reply # 908055 4-Oct-2013 18:30
One person supports this post
Send private message

LOL at first I thought freitasm was launching the campaign :D

well I am not fussed about unlimited cap or capped - I think reliable high speeds are more important!

but that's me




Swype on iOS is detrimental to accurate typing. Apologies in advance.


81 posts

Master Geek
+1 received by user: 12

Subscriber

  Reply # 908153 4-Oct-2013 21:43
Send private message

quentinreade: Thanks for your feedback guys.
We do listen - and will re-look at this.
In the meantime, I have a special Geekzone offer.
If you switch plans (between now and the end of business next Friday), just mention Geekzone, and we'll throw in National Calling and the smartphone features for free.
Hope that helps :)


Quick question, I started the process of switching from ADSL Unlimited to Fibre 30/10 Unlimited last week.  Based on a phone call from Chorus today, I that they are up to the contacting landlord stage.

My question is because I started the process last week, will I keep the phone features and national calling for free or will I lose them.  If I lose them, is it possible to get in on the Geekzone special even tho the cutover won't happen for at least a few more weeks yet.

Cheers, Brett.

4025 posts

Uber Geek
+1 received by user: 1076

Trusted

  Reply # 908221 5-Oct-2013 00:22
One person supports this post
Send private message

browned: I believe that all prices are the same as they previously were except some data caps have increased. However, you have to pay for the following two items on top that were previously included

Voicemail, Caller ID, Call Waiting + $4/Month ?
National Landline Calling (1 hr/call) + $10/Month ?



This fits in my 'clever marketing' category where i'm amazed and almost applaud the achievement of a company having a successful marketing campaign which interests people and gets a lot of attention, even if major factors like value for money are worse than it was before - in reference to the unlimited plan that is. I'm not saying this sarcastically either.
For the capped plans (which still exist for obvious reasons, despite being "not cool") they are identical to Telecom/other providers, so not much to say there.

 

Unless I've missed something about these new plans - feel free to correct if so.

Props to the social team for helping people out here though.

1960 posts

Uber Geek
+1 received by user: 395

Subscriber

  Reply # 908315 5-Oct-2013 09:15
Send private message

Yep, pretty good trick, eh! My current 30/10 30 GB plan would now be $14 dearer for a new customer!

21 posts

Geek


  Reply # 908579 5-Oct-2013 18:57
Send private message

Strange indeed, it seems that the prices have increased. I am currently on the 60gb plan with unlimited calls within NZ and to NL for $102 and this new plan at 80gb is $112. Am I able to just stay on this old plan indefinitely?

Also I see you now charge $10 for a static IP whilst I'm quite sure I currently have a static IP address?

I fix stuff!
1720 posts

Uber Geek
+1 received by user: 407

Trusted
Vocus
Subscriber

  Reply # 908584 5-Oct-2013 19:29
Send private message


Also I see you now charge $10 for a static IP whilst I'm quite sure I currently have a static IP address?


Currently your IP address doesn't change, but its not guaranteed not to. Consider it a "sticky" address.

A Static IP is guaranteed not to change, unless you change technology types (ie from ADSL to UFB).

895 posts

Ultimate Geek
+1 received by user: 285


  Reply # 910115 8-Oct-2013 21:20
Send private message

Sounddude:

Also I see you now charge $10 for a static IP whilst I'm quite sure I currently have a static IP address?


Currently your IP address doesn't change, but its not guaranteed not to. Consider it a "sticky" address.

A Static IP is guaranteed not to change, unless you change technology types (ie from ADSL to UFB).


Is anything done to deliberately make the dynamic addresses "unsticky"?

I've signed up for the 100Mbps unlimited plan with the Geekzone discount.  Note that some of the people in the callcentre don't know that the $10/mo discount for 100Mbps connections is ongoing for the life of the plan; tell them to ask their manager if they tell you it's only for 3 months.  $129/mo with free calling and "smartphone features" is nice and competitive, although I imagine if there was a plan based on the 50/20 wholesale products it'd be what I'd have taken.

I fix stuff!
1720 posts

Uber Geek
+1 received by user: 407

Trusted
Vocus
Subscriber

  Reply # 910146 8-Oct-2013 21:44
Send private message

deadlyllama:

Is anything done to deliberately make the dynamic addresses "unsticky"?

I've signed up for the 100Mbps unlimited plan with the Geekzone discount.  Note that some of the people in the callcentre don't know that the $10/mo discount for 100Mbps connections is ongoing for the life of the plan; tell them to ask their manager if they tell you it's only for 3 months.  $129/mo with free calling and "smartphone features" is nice and competitive, although I imagine if there was a plan based on the 50/20 wholesale products it'd be what I'd have taken.


Glad to have you onboard.

I should probably clarify on my comment. Some of our older plans were given IP address's that didn't change, but we didn't guarantee it would remain the same.

The new plans (like in the last few years) use IP pools local to the BNG (Broadband Network Gateway). So they are truly dynamic.



455 posts

Ultimate Geek
+1 received by user: 69


  Reply # 910151 8-Oct-2013 21:50
Send private message

Will you provide VDSL for unlimited or standard ADSL2 or will both options be available.





You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

306 posts

Ultimate Geek
+1 received by user: 64

Trusted
Vocus

  Reply # 910225 9-Oct-2013 08:21
Send private message

^^ we will do unlimited on VDSL, yes.
We are testing CPE at the moment, and will be in market sometime in November.
Cheers all, 




Head of Brand and Communications
Vocus NZ
[Slingshot, Orcon and Flip]


895 posts

Ultimate Geek
+1 received by user: 285


  Reply # 910244 9-Oct-2013 09:16
Send private message

Sounddude:
I should probably clarify on my comment. Some of our older plans were given IP address's that didn't change, but we didn't guarantee it would remain the same.

The new plans (like in the last few years) use IP pools local to the BNG (Broadband Network Gateway). So they are truly dynamic.


I'm assuming that means that your IP address shouldn't change if the Genius keeps power and your UFB connection doesn't drop?

I fix stuff!
1720 posts

Uber Geek
+1 received by user: 407

Trusted
Vocus
Subscriber

  Reply # 910245 9-Oct-2013 09:17
Send private message

deadlyllama:
I'm assuming that means that your IP address shouldn't change if the Genius keeps power and your UFB connection doesn't drop?


Correct, only changes if the modem re-authenticates.



1 | 2 | 3 | 4 | 5
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.