Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




151 posts

Master Geek
+1 received by user: 14

Subscriber

Topic # 133565 26-Oct-2013 18:26
Send private message

Seems to be issues with Orcon's authentication server but they have been down since ~12!

Anyone experiencing issues? They updated their website at 1:53 and haven't heard anything since.

Was on the phone for over 40 minutes before giving up waiting.

Anyone have an update? Bit ridiculous really!

Thanks

(Mod edit - changed title now that we know what the problem is)

Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3
1502 posts

Uber Geek
+1 received by user: 194

Trusted

  Reply # 922153 26-Oct-2013 19:00
Send private message

J, it's ok at my place but we're on fibre.



151 posts

Master Geek
+1 received by user: 14

Subscriber

  Reply # 922163 26-Oct-2013 19:03
Send private message

Problems seem to be with their authentication servers, hope you don't get disconnected else you might have issues authenticating again.

I had to reboot and have not been able to reconnect since ~ 12! Grr!

 
 
 
 


1502 posts

Uber Geek
+1 received by user: 194

Trusted

  Reply # 922165 26-Oct-2013 19:06
Send private message

Bugger :(

On a long weekend too they probably only have the out sourced call centre on the help desk! Hope you get it sorted.



151 posts

Master Geek
+1 received by user: 14

Subscriber

  Reply # 922178 26-Oct-2013 19:08
Send private message

Yup, annoying part is that they updated their website 2 hours after and there has been no update since.

I tried the call centre and was on hold for ~ 40 minutes and just gave up. Then again, it's not like they could do much for me.

Before Orcon acknowledged the issue, I even tried my backup router and reset and rebooted a million times :)

Oh well, lots of waiting then!

5324 posts

Uber Geek
+1 received by user: 1386

Moderator
Trusted
Lifetime subscriber

  Reply # 922218 26-Oct-2013 20:24
Send private message

I'm out of town but my connection seems fine as I can remote into my server at home. Hopefully I don't have a power cut in the near future :)

1 post

Wannabe Geek


  Reply # 922226 26-Oct-2013 20:51
Send private message

Yeah, my internet's been down since this morning. Hope they get it fixed soon.

1440 posts

Uber Geek
+1 received by user: 377


  Reply # 922227 26-Oct-2013 20:57
Send private message

I'm in Tauranga and it went down earlier today for a quarter hour. Also got a bit laggy/slow for a quarter hour recently for me.



151 posts

Master Geek
+1 received by user: 14

Subscriber

  Reply # 922328 27-Oct-2013 08:30
Send private message

Wow, onto day 2 now, still no internet for those with Orcon in Wellington, no further information either!

Helpdesk: Yea there is an issue, no update, no ETA, his response, "we told them"

This is just ridiculous! #fail



151 posts

Master Geek
+1 received by user: 14

Subscriber

  Reply # 922329 27-Oct-2013 08:44
Send private message

Just rang them again, latest update:

They are aware of the issue and are still working on fixing it, and are "hoping" to have this resolved by "today".

Seriously?, must be a pretty serious issue!

1 post

Wannabe Geek


  Reply # 922355 27-Oct-2013 09:48
Send private message

Apparently I was one of the first to log this problem yesterday so had to do the whole reset router thing, but is issue on their end. Still down in Wellington city/ Te Aro area for me. Was 15 min wait yesterday so imagine it is worse now. They took my number to update me but nada so far. Network status hasn't been updated since 2pm yesterday on this website. Chorus guys been doing a heap of work in my area lately but probably just a coincidence.

5324 posts

Uber Geek
+1 received by user: 1386

Moderator
Trusted
Lifetime subscriber

  Reply # 922396 27-Oct-2013 11:36
Send private message

Wonder if this has anything to do with the denial of service attacks on their DNS servers recently. Has Orcon been targeted by someone or a group of someones?

The tin-hat-wearer in me is going crazy with the possibilities :)

42 posts

Geek
+1 received by user: 3


  Reply # 922441 27-Oct-2013 13:40
Send private message

No problem here, Taranaki Street.
We had been having speed issues so a technician came out this morning to fix it (turned out be at the cabinet) but it was working fine before that as well.



151 posts

Master Geek
+1 received by user: 14

Subscriber

  Reply # 922474 27-Oct-2013 14:49
Send private message

This has now made the DomPost here: http://i.stuff.co.nz/dominion-post/news/9332428/Orcon-internet-outage-in-Wellington

Still nothing official from Orcon apart from one message posted yesterday!

5324 posts

Uber Geek
+1 received by user: 1386

Moderator
Trusted
Lifetime subscriber

  Reply # 922478 27-Oct-2013 15:04
Send private message

Still got remote connectivity to my place in Khandallah thankfully.

785 posts

Ultimate Geek
+1 received by user: 247

Trusted
Subscriber

  Reply # 922522 27-Oct-2013 16:01
Send private message

As you can tell by my post appearing here, my Orcon connection (Northern Suburbs) is fine.

 1 | 2 | 3
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.