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93 posts

Master Geek


Topic # 136797 9-Dec-2013 12:50
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Anyone else having these problems.
6:10am to 9:30am this morning
Again 12:40

First one was on Auto attendant this morning but current one not there yet.

John

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  Reply # 947977 9-Dec-2013 12:54
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Might be a issue impacting more than Orcon, Vodafone seem to be having issues in the 07 region as well

This is getting looked into now,

John



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Master Geek


  Reply # 947988 9-Dec-2013 13:03
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Just come right again.

This morning Orcon had on Call Attendant that Waikato Customers were having authentication issues.
Their status page also said the same issue was resolved yesterday.

Our other connection (different provider) has not had any issues.

John


 
 
 
 


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  Reply # 947997 9-Dec-2013 13:11
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johnmo: Just come right again.

This morning Orcon had on Call Attendant that Waikato Customers were having authentication issues.
Their status page also said the same issue was resolved yesterday.

Our other connection (different provider) has not had any issues.

John



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  Reply # 948085 9-Dec-2013 14:38
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Major issue in the 07 region currently with Chorus


Customer Impact: Approx 7900 Broadband & some Corporate customers may be experiencing a degradation of service/slow
speed due to packet loss

Equipment List: HN-RAN-22

Additional Information: Restart performed on HN-RAN-22 between 12:30 & 13:00 was partially successful. Telecom technicians are now undertaking a card swap. Next update on status change.



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  Reply # 948195 9-Dec-2013 16:17
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Additional Information:

Broadband sessions are rapidly restoring and no further packet loss has been detected. Situation will remain under monitor. Next update on status change.

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