Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




7 posts

Wannabe Geek


Topic # 138360 31-Dec-2013 16:54
Send private message

Hey guys,

I am having trouble setting us my new router given i am under the hammer of the genius plan. I am not sure what info i should be sharing but it would seem that the issues arise when i try to get my WAN and ISP configuration settings right on the new router. Its a new TP-Link and the auto setup is fine up until that point.

Any hints?

Richard

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
24994 posts

Uber Geek
+1 received by user: 4880

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 959690 31-Dec-2013 18:56
One person supports this post
Send private message

What type of connection? xDSL / UFB?

If it's UFB you'll need to make sure your device supports VLAN10 tagging and that you have this configured.







7 posts

Wannabe Geek


  Reply # 959772 1-Jan-2014 01:21
Send private message

It's an Adsl connection. Any other questions? Thanks of the help.

 
 
 
 


24994 posts

Uber Geek
+1 received by user: 4880

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 959785 1-Jan-2014 08:02
One person supports this post
Send private message

In which case there is nothing complex about your setup.

You just need to ensure you have VCI/VCI of 100/0 and VCMUX and are using PPPoA.



7 posts

Wannabe Geek


  Reply # 960060 1-Jan-2014 18:53
Send private message

Yes. But then when I try and do the ISP configuration stuff it never works. It seems to be an orcon problem.

793 posts

Ultimate Geek
+1 received by user: 156


  Reply # 960091 1-Jan-2014 20:12
One person supports this post
Send private message

You can call their helpdesk to obtain your username and password information.
Or you could retrieve the automatically generated password which is automatically downloaded to Genius modems when they connect by following these steps: http://www.geekzone.co.nz/forums.asp?forumid=82&topicid=101091&page_no=2#871625

1091 posts

Uber Geek
+1 received by user: 199

Trusted

  Reply # 960114 1-Jan-2014 21:01
One person supports this post
Send private message

zewhirl: Yes. But then when I try and do the ISP configuration stuff it never works. It seems to be an orcon problem.


The Genius device pulls its settings automatically from our server. Your device won't be able to replicate that. Non-Genius routers aren't supported by the Orcon help desk on Genius connections.

If your Genius device connects properly for both data and voice then it is not an Orcon problem.




Regards FireEngine




<==== Look no Orcon badge...

3347 posts

Uber Geek
+1 received by user: 359

Trusted

  Reply # 960164 2-Jan-2014 01:23
One person supports this post
Send private message

As others have said, probably a user/pass issue.





632 posts

Ultimate Geek
+1 received by user: 87

Trusted

  Reply # 963573 8-Jan-2014 21:43
One person supports this post
Send private message

Genius plans require a specialised ADSL password that's different from your account password. You can get this out of the Genius with some config trickery but it's obviously not supported. Any reason why the Genius isn't acceptable considering you'd need to pay for it anyway?



7 posts

Wannabe Geek


  Reply # 964308 10-Jan-2014 09:38
Send private message

for some reason my asus wireless chipset in my Pc i just bought wont work with it. Tried it at a mates and it is fine. Any tips for that I guess? Its a PCE -N15

Fully Operational
3267 posts

Uber Geek
+1 received by user: 1063

Trusted
Vocus
Subscriber

  Reply # 964319 10-Jan-2014 09:56
One person supports this post
Send private message

zewhirl: for some reason my asus wireless chipset in my Pc i just bought wont work with it. Tried it at a mates and it is fine. Any tips for that I guess? Its a PCE -N15


No reason it shouldn't work, it's not like 802.11n is a new standard or anything.  What channel are you using on the router?



7 posts

Wannabe Geek


  Reply # 964324 10-Jan-2014 10:05
Send private message

just all normal default stuff. Not tweaks or changes that should affect. The one time it did connect it was super slow, like 20X slower then my laptop and phone connection.

Banana?
3860 posts

Uber Geek
+1 received by user: 765

Subscriber

  Reply # 964348 10-Jan-2014 10:26
One person supports this post
Send private message

Turn off all DHCP etc in your router (leave WiFi on), and plug it in to the Genius (LAN port to LAN port) and your router should just act as a dumb Access Point.

 

Edit: I should also say, assign your router a fixed IP in the range of your Genius, but an address your will remember, and is outside of the Genius DHCP scope.



7 posts

Wannabe Geek


  Reply # 964349 10-Jan-2014 10:28
Send private message

when you say plug it in. Is the It the Pc or my new router?

Banana?
3860 posts

Uber Geek
+1 received by user: 765

Subscriber

  Reply # 964379 10-Jan-2014 11:12
Send private message

Log into your TP-Link router (plug it into your PC to start with, turn off the Genius temporarily), turn off DHCP. Set it with a Static IP address (so you can get back to it later if needed) and setup the Wireless (SSID and Security).

Disconnect the cable from your PC to the TP-Link.

Turn your Genius Back on.

Connect a cable from one of the LAN ports on the Genius to one of the LAN ports on the TP-Link.

Connect to the wireless you configured on the TP-Link. All should be good.



7 posts

Wannabe Geek


  Reply # 964380 10-Jan-2014 11:15
Send private message

Thank you, ill give it a go

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Red Hat unveils production-ready open source hyperconverged infrastructure
Posted 23-Jun-2017 22:10


Whatever ailed Vodafone broadband … seems to be fixed
Posted 23-Jun-2017 14:10


VMware NSX Meets Stringent Government Security Standards with Common Criteria Certification
Posted 22-Jun-2017 19:05


Brother launches next-generation colour laser printers and all-in- ones for business
Posted 22-Jun-2017 18:56


Intel and IOC announce partnership
Posted 22-Jun-2017 18:50


Samsung Galaxy Tab S3: Best Android tablet
Posted 21-Jun-2017 12:05


Wellington-based company helping secure Microsoft browsers
Posted 20-Jun-2017 20:51


Endace delivers high performance with new 1/10/40 Gbps packet capture card
Posted 20-Jun-2017 20:50


You can now integrate SMX security into Microsoft Office 365, Google and other cloud email platforms
Posted 20-Jun-2017 20:47


Ravensdown launches new decision-making tool HawkEye
Posted 19-Jun-2017 15:38


Spark planning to take on direct management of all consumer stores
Posted 19-Jun-2017 10:03


Qrious acquires Ubiquity
Posted 14-Jun-2017 12:21


Spark New Zealand prepares for 5G with Nokia
Posted 14-Jun-2017 12:16


The future-proof 10.5-inch iPad Pro
Posted 13-Jun-2017 18:16


Mandatory data breach reporting in Australia
Posted 13-Jun-2017 11:30



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.