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13 posts

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# 139466 10-Feb-2014 14:34
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So finally made the switch to VDSL after waiting months for Orcon to offer it.

The Chorus guy came over this morning and did his little piece and everything was up and running, I then had to wait a while for Orcon to do the rest but finally have working internet and phone...

The question I have is, my download and upload rates seem very low (even lower than my previous ADSL2+ connection) and I know I am under 600meters from the exchange.. I used to get 19Mbits down on ADSL.




Any suggestions on what I should be following up on.. I know DLM is still doing its thing... but really I don't think I should see speeds this slow... could the wiring changes done by Chorus be the problem... the jack point is right next to where the line comes into the house and the guy simple used some twisted pair cables between them (you know the ones inside an Ethernet cable)....

Owen


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13 posts

Geek


  # 984102 11-Feb-2014 13:49
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Well first thanks to FlameBeard for helping move this along I must say I am very happy with the response...

Unfortunately the tech came back today and we tried a couple of things to see what yielded the best result, but didn't get the massive improvement I was hoping for (DOWN: 19081 UP: 10616), attenuation is still around 21Db :(

Basically the tech informed me the area is configured to something called MultipleCity which inadvertently doubles my distance to the exchange as the connection now runs away from the exchange before coming back towards it.... GRRRRRRRR so the attenuation numbers are probably right... so doesn't look like I'm going to win, and fibre dates haven't even been announced for our area.... 

So not sure what to do... continue to pay for better upload speeds and similar download speeds (as ADSL) or go back to ADSL.... Don't think I can convince Chorus or whoever to change the street wiring so I get better distance to the exchange...

Besides the above we did get some improvement trying the following (so if you do have issues they maybe worth a try):

1. Replace existing splitter which was older ADSL one, with proper spillter and test (was okay)
2. Removed all other jack connections and splitter e.g. naked vdsl type setup (as using Orcon Genius) and result was marginally better than with new splitter

P.S. In both cases we replaced wiring between the ETP and the Jack with proper CAT5/6 cabling as well....



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