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1828 posts

Uber Geek
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  # 1000206 6-Mar-2014 15:05
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and after an reboot 



no change still slow 

1217 posts

Uber Geek

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  # 1000277 6-Mar-2014 17:08
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Athlonite: and after an reboot 


no change still slow 


That is starting to look like Chorus giving you the CIR for some reason, we'll switch to looking at just your line as I'm not getting any further reports of anything wide-spread. Especially with you getting some definitely odd routing....




Regards FireEngine


 
 
 
 




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Uber Geek
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  # 1000317 6-Mar-2014 18:36
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all I know is that when first switching over to your VDSL genius product it ran great up until a couple of days ago now it's just worse than my ADSL2+ for downloads and yeah that routing is most definitely weird

Cheers for looking into this for me I'll PM you my account details

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  # 1000379 6-Mar-2014 20:13
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FireEngine:
Athlonite: and after an reboot 


no change still slow 


That is starting to look like Chorus giving you the CIR for some reason, we'll switch to looking at just your line as I'm not getting any further reports of anything wide-spread. Especially with you getting some definitely odd routing....


Pushing to Chorus, our backhaul is good, your synced at 35/10, just getting CIR for some reason that we can't see, will contact you Friday am.




Regards FireEngine




1828 posts

Uber Geek
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  # 1000883 7-Mar-2014 16:45
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well still slow today 



but looking forward to FireEngine twacking someone ears for it lol



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  # 1001100 8-Mar-2014 05:15
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another day and still its no better than yesterday or the day before that even



come on Chorus pull ya socks up and fix this S@#$ pretty pleaaaaaasssssssseeeeeeee with whipped cream and a cherry on top  

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  # 1001116 8-Mar-2014 08:28
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Athlonite: another day and still its no better than yesterday or the day before that even 


This got pushed to Chorus Friday (I told you I would 8pm Thursday night), I'll follow up on it today. Remember up to that point we were looking at it from a bigger issue perspective but none was found.

Will update later.




Regards FireEngine


 
 
 
 




1828 posts

Uber Geek
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  # 1001284 8-Mar-2014 14:47
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yeah thanks FireEngine I wasn't picking on you I know it's out of your control once it goes to Chorus we just have to wait for them to do their part



1828 posts

Uber Geek
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  # 1001296 8-Mar-2014 15:24
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well after talking on the phone to you I had a niggling feeling that I should have checked the truenet test router and well what do you know the damn thing has gone sideways after removing it from the setup (My PC (via wired connection) > Truenet Router > Genius NF4V > Cabinet > Orcon) it all seems to be back to normal again



I never thought to check it I just forgot it was there 

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  # 1001336 8-Mar-2014 16:28
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Athlonite: well after talking on the phone to you I had a niggling feeling that I should have checked the truenet test router and well what do you know the damn thing has gone sideways after removing it from the setup (My PC (via wired connection) > Truenet Router > Genius NF4V > Cabinet > Orcon) it all seems to be back to normal again



I never thought to check it I just forgot it was there 


Thanks for posting this and I am SO glad we got to the bottom of it, we will perhaps need to chat to Truenet as that could have unfairly affected Orcon's VDSL results. Shows the importance of a proper isolation test :-)

Obviously proves we have no idea which sites report for Truenet purposes....




Regards FireEngine


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Uber Geek

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  # 1001344 8-Mar-2014 16:53
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Athlonite: yeah thanks FireEngine I wasn't picking on you


All good :-)




Regards FireEngine




1828 posts

Uber Geek
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  # 1001356 8-Mar-2014 17:12
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yeah I just can't believe I completely forgot about removing it from the setup in the first place for isolation testing the damn thing is just so innocuous you tend to forget it's there at all
I've also messaged truenet and asked them to discount the tests done over the last four days just make sure the results aren't skewed 

1217 posts

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  # 1001372 8-Mar-2014 17:40
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Athlonite: yeah I just can't believe I completely forgot about removing it from the setup in the first place for isolation testing the damn thing is just so innocuous you tend to forget it's there at all
I've also messaged truenet and asked them to discount the tests done over the last four days just make sure the results aren't skewed 


You are a true gent :-)




Regards FireEngine


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