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347 posts

Ultimate Geek
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Topic # 142681 20-Mar-2014 16:41
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Can anyone tell me if it is best to untick (disable) the SIP ALG option on the Genius when using other VOIP services?  It shows as "6. Use SIP ALG option:" under "voip advanced settings".

Currently the vfx service is working fine but I have read on other posts that it might cause a problem if the ALG is enabled.  I have the Orcon VOIP service not enabled on my Genius but is connected to a LAN asterisk which works fine so not using the Genius internal voip service.  I know that's not a supported way of using it :)

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Uber Geek
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  Reply # 1010024 20-Mar-2014 16:48
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In theory you can turn it off, but we have found that doesn't disable it fully.  What does work is using an alternative port on your device, which is 5080 or above  :)



347 posts

Ultimate Geek
+1 received by user: 26


  Reply # 1010025 20-Mar-2014 16:50
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Ok thanks.  If it ever becomes a problem I will try that.

Cheers
Andy

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