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9 posts

Wannabe Geek
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Topic # 143285 9-Apr-2014 12:13
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Hi There,

I'm considering changing to Orcon for their Unlimited VDSL plan.  This is my current set up...

 

  • Naked ADLS with xNet
  • 2 VOIP Numbers with Conversant
  • A Static IP Address
I understand that the Orcon Unlimited plan comes with 1 VOIP number so I would potentially move one of my numbers over.  I can see on the back of the modem that they supply that there are 2 jacks for phone lines (Netcomm NF4V).

I've been told by sales that I would have to purchase a second plan to run 2 VOIP numbers!???  Surely this can't be the case.

So a couple of questions...

     

  1. Am I able to utilise the second phone jack on the modem or does Orcon have it locked down?
  2. If the modem is locked down, as I suspect it will be, can I run my existing VOIP switch or does Orcon block the ports I would require?
Any help or advice would be greatly appreciated. 

Cheers

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26491 posts

Uber Geek
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  Reply # 1021177 9-Apr-2014 13:23
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Orcon provide a fully managed end to end VoIP solution so lock down the hardware as any good provider would do.

There is nothing to stop you running another ATA behind this, assuming there are no port or SIP ALG issues.


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Uber Geek
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Vocus

  Reply # 1021180 9-Apr-2014 13:26
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They are correct, we don't currently offer a "naked" sip service you can purchase separately.

You can however use your own ATA behind Genius and connect it to another SIP provider, I would suggest setting it to use port 6000 rather than the default 5060 so that our built in SIP service doesn't interfere.



9 posts

Wannabe Geek
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  Reply # 1021192 9-Apr-2014 13:40
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Thanks for that.  Now feel confidant about signing up.  

Cheers

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Uber Geek
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Vocus

  Reply # 1021193 9-Apr-2014 13:41
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We look forward to having you on board :)



9 posts

Wannabe Geek
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Reply # 1022254 9-Apr-2014 16:40
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Oh dear.  Just tried to sign up only to be told that I couldn't have a static IP address on the Unlimited plan.  Unfortunately that a deal breaker

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Uber Geek
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Vocus

  Reply # 1022256 9-Apr-2014 16:42
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lukusc: Oh dear.  Just tried to sign up only to be told that I couldn't have a static IP address on the Unlimited plan.  Unfortunately that a deal breaker


Bugger :(  We really need to sort that out.  All the best with whoever you choose to go with...

345 posts

Ultimate Geek
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  Reply # 1022260 9-Apr-2014 16:51
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Was just going to say that when I first read over your pre-requisites that we aren't able to offer static IP addressing on the residential unlimited plans unfortunately. As Ubergeeknz said, all the best with your new provider.

Edit: clarification




4th gen i7 Haswell 4770k, G.SKILL RipjawsX 16GB (4x4 Gb) DDR3 2400MHz, x1 GTS 460, Intel 180Gb 530 Series SSD, x1 Seagate 1Tb HDD, x1 Seagate 2Tb HDD, Modular 850w PSU, R.O.G. Maximus VII Formula mobo, Cooler Master Storm Trooper Chassis, Cooler Master V8 CPU cooler

"Five exclamation marks, the sure sign of an insane mind." - Terry Pratchett

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345 posts

Ultimate Geek
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  Reply # 1022265 9-Apr-2014 16:58
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My evil overlord has just prodded me and said that there are unlimited VDSL plans that are slightly more expensive but come with a free static IP laughing and by slightly I mean $10 or $20. Just FYI




4th gen i7 Haswell 4770k, G.SKILL RipjawsX 16GB (4x4 Gb) DDR3 2400MHz, x1 GTS 460, Intel 180Gb 530 Series SSD, x1 Seagate 1Tb HDD, x1 Seagate 2Tb HDD, Modular 850w PSU, R.O.G. Maximus VII Formula mobo, Cooler Master Storm Trooper Chassis, Cooler Master V8 CPU cooler

"Five exclamation marks, the sure sign of an insane mind." - Terry Pratchett

No longer work for Orcon

267 posts

Ultimate Geek
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  Reply # 1022575 10-Apr-2014 05:46
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hmmm i'm on Unlimited (ADSL) and just got an email from Orcon saying that for a statci IP it would be $10 a month. Maybe thats just for ADSL.



9 posts

Wannabe Geek
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  Reply # 1022612 10-Apr-2014 08:39
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Any chance someone could give me some detail to quote the sales team?  They don't appear to know you can have a static IP.  Happy to pay the extra $10.

I fix stuff!
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Uber Geek
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Vocus
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  Reply # 1022691 10-Apr-2014 11:12
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FlameBeard: My evil overlord has just prodded me and said that there are unlimited VDSL plans that are slightly more expensive but come with a free static IP laughing and by slightly I mean $10 or $20. Just FYI


Not quite true

Only offer Static IP's on Residential capped plans currently, Residential Unlimited static IP's are not available.

Business plans come with a free static ip.




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Uber Geek
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Vocus

  Reply # 1022778 10-Apr-2014 12:29
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So it turns out there are some Business plans available for ADSL, VDSL and UFB which have Unlimited data *and* a Static IP.  

 

You'll need to call Business Sales rather than Residential sales - the number is 0800 55 20 00



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Wannabe Geek
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  Reply # 1022784 10-Apr-2014 12:36
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I tried the business line to ask about getting 2 VOIP lines and a staticIP.  They took my details and said they would call back when someone was available.  That was 3 days ago now...

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Uber Geek
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  Reply # 1022816 10-Apr-2014 13:05
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lukusc: I tried the business line to ask about getting 2 VOIP lines and a staticIP.  They took my details and said they would call back when someone was available.  That was 3 days ago now...


PM me your details, name etc and I'll chase that up for you....




Regards FireEngine




9 posts

Wannabe Geek
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  Reply # 1022844 10-Apr-2014 13:36
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Thats OK.  I've signed up for the residential plan.  Operating without a static IP will make some aspects of work frustrating but there are always work arounds

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