Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4
713 posts

Ultimate Geek
+1 received by user: 227

Trusted
Subscriber

  Reply # 1299689 7-May-2015 09:33
Send private message

WanaGo: I didn't have any entry in there prior, it was an empty table.

Sorry, I assumed that you'd had a single entry there and had to add the second; I obviously misunderstood your statement.  Even MORE curious then!

WanaGo: Build Timestamp: 201312161442
Software Version: GURNV5.OT132A-8-NC.Orcon-R5B019.EN

Ok, I'm clearly running a newer firmware than yours.





77 posts

Master Geek
+1 received by user: 2


  Reply # 1299752 7-May-2015 11:08
Send private message

Right.
Both are R5B019 though...

Is the build timestamp the hardware build? Im thinking it is. ie mines 2013 era hardware...

Any way to backup firmware from one, and share it?

Need to contact Orcon and find out if there is an update.
Ill see if any of the email addresses I have from orcon contact in the past, still go anywhere. I cannot be bothered waiting on the phone for hours to then talk to a level 1 who will ask me to reset the modem, unplug it, plug it back in, reset it to factory defaults, or the like. grrrrr.



77 posts

Master Geek
+1 received by user: 2


  Reply # 1299754 7-May-2015 11:10
Send private message

oh hangon....
is yours
GURNV5.OT132A-8-NC.Orcon-R5B029.EN

R5B029 ??

I assumed that was a typo...

29? when NF4V's page themselves only have 22....

713 posts

Ultimate Geek
+1 received by user: 227

Trusted
Subscriber

  Reply # 1299755 7-May-2015 11:12
Send private message

WanaGo: Right.
Both are R5B019 though...

Nope; mine actually says R5B029; that is a little hard to see, I'll agree.

Any way to backup firmware from one, and share it?

Don't know; there is a backup option, not sure if it just dumps the config or not, however.

Need to contact Orcon and find out if there is an update.

That's probably the best bet.


713 posts

Ultimate Geek
+1 received by user: 227

Trusted
Subscriber

  Reply # 1299760 7-May-2015 11:19
Send private message

WanaGo: I assumed that was a typo...

Sorry, no; was cut-n-pasting.

Here is a screenshot (click to enlarge):

Click to see full size



77 posts

Master Geek
+1 received by user: 2


  Reply # 1299766 7-May-2015 11:38
Send private message

I just got off the online chat to Netcomm
Now that was interesting

They said there are 2 types of firmware.
Netcomm and Orcon.

Netcom Version:


Orcon Version:


I have the Netcomm version..
Which do you have?

They said, the latest that Orcon has is version 032
So even your 029 is not the latest now.

They said, call Orcon, and ask their tech support to "Please update my modem with the 032 firmware using TR-069"
Which he said they can do remotely and push you an update from their server....

So I am going to try this.
My firmware I guess is ancient.



713 posts

Ultimate Geek
+1 received by user: 227

Trusted
Subscriber

  Reply # 1299769 7-May-2015 11:43
Send private message

WanaGo: Which do you have?

Orcon, as far as I know.  It's Orcon branded.

WanaGo: They said, the latest that Orcon has is version 032
So even your 029 is not the latest now.

They said, call Orcon, and ask their tech support to "Please update my modem with the 032 firmware using TR-069"
Which he said they can do remotely and push you an update from their server....

I'll probably do this too; given I'm having issues with my Chromecast, that a router-reset seems to fix.




77 posts

Master Geek
+1 received by user: 2


  Reply # 1299775 7-May-2015 11:57
Send private message

Currently on the phone, talking to a level 1 support Philippino lady it seems.
I am not allowed to speak to Level 2 support directly. Company policy.
Grrrr
I hate these call centres, they are crap.
Now have to pass info to her, she goes to them to ask questions, then she comes back, and forth and back... so unproductive



77 posts

Master Geek
+1 received by user: 2


  Reply # 1300023 7-May-2015 16:57
Send private message

Apparently some Level 2 or Senior Support person is going to call me in the next 48 hours.
My upgrade has been logged and will happen when they call.
Apparently.



77 posts

Master Geek
+1 received by user: 2


  Reply # 1301870 11-May-2015 11:52
Send private message

I am now running 
GURNV5.OT132A-8-NC.Orcon-R5B032.EN

Factory reset Modem with WAN disconnected.
When it restarts, plug in WAN.
Power off modem, power back on.
When it boots up it will pull latest version off the server.
This got me to R5B029
Orcon was on the phone when I did this. They then manually pushed out R5B032.



77 posts

Master Geek
+1 received by user: 2


  Reply # 1301883 11-May-2015 12:09
Send private message

So... even with 032 firmware, the problem remains.

SSID's other than my primary one, don't have internet.

WTF.

1531 posts

Uber Geek
+1 received by user: 379


  Reply # 1301910 11-May-2015 12:51
Send private message

Start with the basics, can you ping the gateway? Does DNS work? Can you ping 8.8.8.8?

1181 posts

Uber Geek
+1 received by user: 262


  Reply # 1301917 11-May-2015 13:01
Send private message

What if you allocate both networks in the 192.168.x.x IP range like jamesrt has done?

May also have to do with hardware NAT/packet accelerator as I believe that bypasses iptables rules?
Will need to find out if its a bridge/interface configuration or NAT/firewall configuration problem.

Also I didn't know these Netcomms were capable of multiple LAN DHCP server instances?

Just some ideas.



77 posts

Master Geek
+1 received by user: 2


  Reply # 1301927 11-May-2015 13:11
Send private message

Yes each SSID can ping their own gateway.
The problem is their is not resolvable external IP, they have no path to the internet.
If I do the NAT-MultiNAT arrangement and do Many-To-One, and set each range to push to the external IP, all SSID's have internet access. However this then creates other issues.

I wonder if what yitz just said is on to something, I will try that.

as my LAN/Primary SSID is 10.1.1.1 -> range
My secoond SSID is 192.168.2.1 -> range
my third SSID is 192.168.3.1 -> range

I will change second and third to be 10.1.2.1 and 10.1.3.1 and see what happens.

I have just given all details to Netcom Wiressless tech support and they have the 032 firmware from Orcon and are going to simulate it all right now and get back to me ASAP.
I passed on what you said yitz, to see if that would help them in their testing. They said thank you.



77 posts

Master Geek
+1 received by user: 2


  Reply # 1301928 11-May-2015 13:17
Send private message

Yitz - genius
This seems to have solved it

Primary/LAN - 10.1.1.1 ->
Second SSID - 10.1.2.1 ->
Third SSID - 10.1.3.1 - >

All seem to have Internet access now

I will continue testing.
Many thanks

1 | 2 | 3 | 4
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.