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Topic # 145430 17-May-2014 14:43
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Hey there!

So I am a teen who has just moved house with my mum. The last house we were in had a 10mbps download speed (constant even during peak times) and an upload of 1mbps, we were in a 10mbps only zone and the speeds seemed to be sufficient for my mum to be streaming videos on her iPad and me playing games while downloading more on steam at the same time with no stream lag for my mum and no multiplayer lag for me. We were with Vodafone/Telstraclear but we decided to switch to orcon for the cheaper deal and the VOIP service. I occasionally live stream myself playing games on twitch and upload videos to youtube with no problem on a 1mbps upload connection so we though ADSL would be more than enough for my mum and I so we don't want nor will get VDSL. We moved in 5 days ago and chorus is scheduled to connect us to adsl on Monday (we have already received the Genius from Orcon) and I though I would have a wander around the street to see if I could locate the cabinet so I went up the street and back down again and couldn't find it so I though I would walk home *facepalm* the cabinet is beside the house literally 7metres away from the front door. If the cabinet is this close to the house how fast do you think my adsl speed will be? It would be great if I could achieve 20mbps as it is double the speed I used to have would be wonderful as I would (hopefully) zero lag and I could download games on steam quicker and how quick do you think my upload would be? Anything above 0.90Mbps is sufficient enough and before I forget I am on the unlimited plan. Thanks!

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  Reply # 1046987 17-May-2014 14:43
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  Reply # 1047027 17-May-2014 15:26
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On ADSL you won't get any better than 1M up as that is the ADSL profile.

If you are closer to the cabinet (assuming it is a fiber-fed cabinet, then you should get better d/l, <maybe> as high as 20 but it will also depend on the quality of the copper and its actual route, it isn't unknown for the cable length to be substantially more than the line-of-sight distance.




Regards FireEngine


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  Reply # 1047120 17-May-2014 17:36
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If you're that close you'll probably get around 18Mbps down and .9Mbps up. You can't get any faster up because that's all ADSL2+ can handle.

My recommendation would be to move to VDSL2.

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