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534 posts

Ultimate Geek


# 145438 17-May-2014 20:17
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Hi,

I was just wondering if there is any way to squeeze any more speed out of my ADSL2+ connection. I am on the Orcon Unlimited plan. I sync at 14.9/1, I have an attenuation of 23.5dB and my SNR Margin is 9.1dB. According to my attenuation my line length is 1.7km although I live 800m away from the exchange by road. Please let me know if there is any way to get any more speed.

Thanks.




Home ADSL:                                                             School: 
 


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5761 posts

Uber Geek

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  # 1047176 17-May-2014 20:17
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



2547 posts

Uber Geek


  # 1047188 17-May-2014 20:28
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If you don't have a master filter, it may help.

 
 
 
 




534 posts

Ultimate Geek


  # 1047189 17-May-2014 20:31
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Inphinity: If you don't have a master filter, it may help.

Yep, got one installed and improved it quite a bit.




Home ADSL:                                                             School: 
 


2570 posts

Uber Geek


# 1047211 17-May-2014 20:41
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dcole13:
Inphinity: If you don't have a master filter, it may help.

Yep, got one installed and improved it quite a bit.


well then you have the same options as me:

1) move closer
2) bribe Chorus to upgrade your area
3) rewire your whole connection back to the cabinet/exchange with new cable/fibre and see how Chorus feel about their free upgrade
4) SOOL - cry (though as I'm on just-about-ONE-Mb and youre more than 10 times that, maybe not an option for you)

9079 posts

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  # 1047276 17-May-2014 21:45
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800m by road doesnt mean 800m by cable :)

310 posts

Ultimate Geek


  # 1047340 18-May-2014 09:06
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Jase2985: 800m by road doesnt mean 800m by cable :)


Fair comment but I think if it was me I would get Orcon to do a pre-qualify check on your line, just in case you are close enough to get VDSL2.
Probably the first thing to do is check the Chorus maps and if your exchange does VDSL2 and you are in the area a pre- qualify would be the next step.
You never know.

64 posts

Master Geek


  # 1047455 18-May-2014 15:05
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What's your peak and off peak throughput rates?

 
 
 
 


345 posts

Ultimate Geek

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  # 1047814 19-May-2014 09:20
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Yeah I would be really surprised if you could get VDSL with those line stats, Chorus are meant to "abort" a VDSL install if the attenuation gets to high when they attempt to install VDSL. I would run your address through the website, that will give you an idea of whether it may be feasible or not. If it is, it will prompt you to give us a call to confirm, if not it will flat out tell you that.
However, a manual prequalification supersedes all, as I have often said and a prospective install is subject to that being positive before a technician will even attempt installation.




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