Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4
424 posts

Ultimate Geek
+1 received by user: 2


  Reply # 1065735 14-Jun-2014 21:14
Send private message

Lyderies:
networkn: I always thought it would be impossible for Orcon to get worse, but turns out I was wrong. 

I could be wrong, but one company with terrible customer service buying another company with bad customer service sounds pretty grim.


I have never had any problems with Orcons CS :)


When I was with them, they had trouble stopping my billing.  But thanks to Geekzone, I had read about this problem before it happened and for the last few months paid by Prezzie Visa card.  

534 posts

Ultimate Geek
+1 received by user: 114


  Reply # 1065822 14-Jun-2014 23:45
Send private message


oh lord please help me no




Home ADSL:                                                             School: 
 


 
 
 
 




626 posts

Ultimate Geek
+1 received by user: 177

Trusted
Subscriber

  Reply # 1065863 15-Jun-2014 08:43
One person supports this post
Send private message

Well, as has been stated before, I'm a fairly happy Orcon customer, and I've never had any particular bad issues with their Customer Services either.  The last couple of interactions (including a fairly obscure TechSupport issue) were dealt with promptly and efficiently - they even (accidently) disconnected my call part way through and immediately rang back on my cellphone to continue to resolve the issue.  Kudos.

I am NOT a Sky customer - I don't have any particular interest in watching a gazillion channels of TV, and almost all Sky deals and bundles seem to revolve around Sports, which is not an interest; and am almost 100% unlikely to ever subscribe to Sky in it's current form.

However, should "Skycon" offer the option of taking selected channels via by existing broadband connection (for a monthly fee), then yes, I'd probably be interested.  Assuming they were smart enough to make it $x/channel, select whatever channel(s) you like, and offer bundles of certain channels for a discount, then I think they could gain additional customers that way.

(That's a Hint if this post ever crosses the desk of a manager senior enough to do something clever with it!)


6432 posts

Uber Geek
+1 received by user: 1567


  Reply # 1065882 15-Jun-2014 09:32
One person supports this post
Send private message

jamesrt: Well, as has been stated before, I'm a fairly happy Orcon customer, and I've never had any particular bad issues with their Customer Services either.  The last couple of interactions (including a fairly obscure TechSupport issue) were dealt with promptly and efficiently - they even (accidently) disconnected my call part way through and immediately rang back on my cellphone to continue to resolve the issue.  Kudos.

I am NOT a Sky customer - I don't have any particular interest in watching a gazillion channels of TV, and almost all Sky deals and bundles seem to revolve around Sports, which is not an interest; and am almost 100% unlikely to ever subscribe to Sky in it's current form.

However, should "Skycon" offer the option of taking selected channels via by existing broadband connection (for a monthly fee), then yes, I'd probably be interested.  Assuming they were smart enough to make it $x/channel, select whatever channel(s) you like, and offer bundles of certain channels for a discount, then I think they could gain additional customers that way.

(That's a Hint if this post ever crosses the desk of a manager senior enough to do something clever with it!)



you mean dumb enough, right?  If they did that, the profitability of Sky would evaporate and it wouldn't matter how many customers they got.

375 posts

Ultimate Geek
+1 received by user: 236


  Reply # 1066237 15-Jun-2014 22:03
One person supports this post
Send private message

JimmyH:
KiwiNZ: If Sky gets a grip on the HD internet service in NZ they will wreck it like they have broadcast TV.



I'm not sure how you think Sky have "wrecked" broadcast TV?

FTA broadcasting is kind of a slowly declining industry around the world, with pay TV and streaming services taking bites out of the advertiser base that they depend on selling to advertisers. But, the trouble is, many people don't want to suffer ads in their films and sports matches. Other than offering stiff competition for viewers and programme rights, I'm not sure it's as simple as laying the state of broadcast TV exclusively at Sky's door. Also, in NZ, FTA TV has always been pretty appalling - with shows offered years after the rest of the world etc.

.


Sky oubid's the FTA channels for the rights to anything that becomes popular on FTA. Think the Olympics, Rugby, V8 super cars, Mythbusters etc.

Many kiwis are parting with good cash to view TV they could previously view for free. If Kiwi's refused to pay sky, then it would crumble and all the good shows would return to FTA TV.

13322 posts

Uber Geek
+1 received by user: 1587


  Reply # 1066287 15-Jun-2014 22:54
Send private message

I think it is quite likely sky would buy an ISP like Orcon. Maybe that was another reason for dropping dot com advertising campaign. Sky really need to be in the online space in the future.

14930 posts

Uber Geek
+1 received by user: 3819

Trusted
Subscriber

  Reply # 1066306 15-Jun-2014 22:59
One person supports this post
Send private message

tripper1000:
JimmyH:
KiwiNZ: If Sky gets a grip on the HD internet service in NZ they will wreck it like they have broadcast TV.



I'm not sure how you think Sky have "wrecked" broadcast TV?

FTA broadcasting is kind of a slowly declining industry around the world, with pay TV and streaming services taking bites out of the advertiser base that they depend on selling to advertisers. But, the trouble is, many people don't want to suffer ads in their films and sports matches. Other than offering stiff competition for viewers and programme rights, I'm not sure it's as simple as laying the state of broadcast TV exclusively at Sky's door. Also, in NZ, FTA TV has always been pretty appalling - with shows offered years after the rest of the world etc.

.


Sky oubid's the FTA channels for the rights to anything that becomes popular on FTA. Think the Olympics, Rugby, V8 super cars, Mythbusters etc.

Many kiwis are parting with good cash to view TV they could previously view for free. If Kiwi's refused to pay sky, then it would crumble and all the good shows would return to FTA TV.


I think it's much more likely that, the programming you are referring to, just wouldn't show here AT ALL. 

6432 posts

Uber Geek
+1 received by user: 1567


  Reply # 1066311 15-Jun-2014 23:08
Send private message

tripper1000:
JimmyH:
KiwiNZ: If Sky gets a grip on the HD internet service in NZ they will wreck it like they have broadcast TV.



I'm not sure how you think Sky have "wrecked" broadcast TV?

FTA broadcasting is kind of a slowly declining industry around the world, with pay TV and streaming services taking bites out of the advertiser base that they depend on selling to advertisers. But, the trouble is, many people don't want to suffer ads in their films and sports matches. Other than offering stiff competition for viewers and programme rights, I'm not sure it's as simple as laying the state of broadcast TV exclusively at Sky's door. Also, in NZ, FTA TV has always been pretty appalling - with shows offered years after the rest of the world etc.

.


Sky oubid's the FTA channels for the rights to anything that becomes popular on FTA. Think the Olympics, Rugby, V8 super cars, Mythbusters etc.

Many kiwis are parting with good cash to view TV they could previously view for free. If Kiwi's refused to pay sky, then it would crumble and all the good shows would return to FTA TV.


FIFA world cup..... oh wait

7654 posts

Uber Geek
+1 received by user: 731

Subscriber

  Reply # 1066463 16-Jun-2014 10:19
Send private message

I wonder how Sky's relationship with Vodafone would be impacted if Sky buys Orcon??




Regards,

Old3eyes


784 posts

Ultimate Geek
+1 received by user: 103
Inactive user


  Reply # 1066498 16-Jun-2014 10:54
Send private message

Surprises me it has taken this long....world has been going down the internet route for sometime now.

854 posts

Ultimate Geek
+1 received by user: 125


  Reply # 1066858 16-Jun-2014 17:53
Send private message

Cryptic Juha Saarinen tweet says otherwise.

"Hmm, so Sky isn't buying @Orcon"

13322 posts

Uber Geek
+1 received by user: 1587


  Reply # 1066867 16-Jun-2014 18:04
Send private message

nigelj: Cryptic Juha Saarinen tweet says otherwise.

"Hmm, so Sky isn't buying @Orcon"


From what I have seen Sky aren't commenting, and don't comment on speculation, as per an article today.

375 posts

Ultimate Geek
+1 received by user: 236


  Reply # 1067157 16-Jun-2014 23:03
Send private message

I will be watching this space with interest. I would have expected 2Degrees to pick up fixed line broad band at some point in order to capture the more lucrative business market. , which seems to splash out cash lapping up the no-thinking-required, all-in-one packages.

NonprayingMantis:
tripper1000:
JimmyH:
KiwiNZ: If Sky gets a grip on the HD internet service in NZ they will wreck it like they have broadcast TV.



I'm not sure how you think Sky have "wrecked" broadcast TV?

FTA broadcasting is kind of a slowly declining industry around the world, with pay TV and streaming services taking bites out of the advertiser base that they depend on selling to advertisers. But, the trouble is, many people don't want to suffer ads in their films and sports matches. Other than offering stiff competition for viewers and programme rights, I'm not sure it's as simple as laying the state of broadcast TV exclusively at Sky's door. Also, in NZ, FTA TV has always been pretty appalling - with shows offered years after the rest of the world etc.

.


Sky oubid's the FTA channels for the rights to anything that becomes popular on FTA. Think the Olympics, Rugby, V8 super cars, Mythbusters etc.

Many kiwis are parting with good cash to view TV they could previously view for free. If Kiwi's refused to pay sky, then it would crumble and all the good shows would return to FTA TV.


FIFA world cup..... oh wait


FIFA -

FTA = 11 live games
Sky = 32 live games

http://www.skytv.co.nz/Default.aspx?tabid=202&art_id=45830



13322 posts

Uber Geek
+1 received by user: 1587


  Reply # 1067158 16-Jun-2014 23:06
Send private message

I think it will be good for Orcons future for sky to buy it, as they are one of the more valuable companies on the stock exchange, so potentially have more money to pump into it. I would prefer sky to buy it than another ISP, which will reduce competition.

854 posts

Ultimate Geek
+1 received by user: 125


  Reply # 1067162 16-Jun-2014 23:17
Send private message

mattwnz: I think it will be good for Orcons future for sky to buy it, as they are one of the more valuable companies on the stock exchange, so potentially have more money to pump into it. I would prefer sky to buy it than another ISP, which will reduce competition.


Generally, I'm fairly neutral, but if I was forced to give an opinion I'd much sooner a company like 2degrees taking over Orcon than Sky (i.e. the previous rumour/conjecture thread) simply because the no loss-of-competition argument technically still applies and technically to a greater point because it still encourages Sky to play fair with multiple ISPs in a multi-tech/multi-LFC/multi-ISP country (Personally I hate the Com Com more than companies not playing fair in the first place ;)).

There seems to be a lot of cloak and daggers (or media playing connect the dots) on the subject, so I'm ready to hear anything.  Although seeing Orcon with Sky style advertising in a year or two would certainly be a bit a shock to the system wouldn't it - especially after the KDC ads.

1 | 2 | 3 | 4
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

From small to medium and beyond: Navigating the ERP battlefield
Posted 21-Nov-2017 21:12


Business owners: ERP software selection starts (and finishes) with you
Posted 21-Nov-2017 21:11


Why I'm not an early adopter
Posted 21-Nov-2017 10:39


Netatmo launches smart home products in New Zealand
Posted 20-Nov-2017 20:06


Huawei Mate 10: Punchy, long battery life, artificial intelligence
Posted 20-Nov-2017 16:30


Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26


UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35


WordPress and Indieweb: Take control of your online presence — 6:30 GridAKL Nov 30
Posted 11-Nov-2017 13:43


Chorus reveals technology upgrade for schools, students
Posted 10-Nov-2017 10:28


Vodafone says Internet of Things (IoT) crucial for digital transformation
Posted 10-Nov-2017 10:06


Police and Facebook launch AMBER Alerts system in NZ
Posted 9-Nov-2017 10:49


Amazon debuts Fire TV Stick Basic Edition in over 100 new countries
Posted 8-Nov-2017 05:34


Vodafone VoIP transition to start this month
Posted 7-Nov-2017 12:33


Spark enhances IoT network capability
Posted 7-Nov-2017 11:33



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.