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921 posts

Ultimate Geek
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Topic # 148638 25-Jun-2014 18:29
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I hopefully have Chorus coming in tomorrow to connect modem to fibre etc. Considering I have had fibre run into house for several weeks and keep getting run around about actually getting t working, I am hopeful that tomorrow will get some action. Just wanted to know which port on the Genius does the CAT6 from the fibre go into. I cannot remember and I bet Chorus wont know





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82 posts

Master Geek
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  Reply # 1074483 25-Jun-2014 18:34
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Genius black - default WAN port set to LAN4
Genius white Netcomm NF4V - dedicated WAN port (labelled WAN)



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Ultimate Geek
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  Reply # 1074487 25-Jun-2014 18:41
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Thanks I have black unit so is LAN4 counting down from top of phone/router or what




Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

 

 


 
 
 
 


82 posts

Master Geek
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  Reply # 1074491 25-Jun-2014 18:52
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ronw: Thanks I have black unit so is LAN4 counting down from top of phone/router or what


Its the ethernet port right next to the black PSTN port.
The ethernet ports are labelled "1, 2, 3, 4 wired" just below the ports, but you may need to shine a light on it.



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Ultimate Geek
+1 received by user: 32


  Reply # 1074499 25-Jun-2014 19:06
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Thanks Torch made it all clear. Will the changeover happen once Chorus start up everything or do Orcon have to do something at backend. As its also my phone I don't want to be without connection.




Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

 

 


82 posts

Master Geek
+1 received by user: 3


  Reply # 1074527 25-Jun-2014 20:21
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ronw: Thanks Torch made it all clear. Will the changeover happen once Chorus start up everything or do Orcon have to do something at backend. As its also my phone I don't want to be without connection.


Chorus need to configure the ONT, and Orcon need to have provisioned your services.
Your number needs to be on Orcon's network for VoIP to work, but if you already have Genius VoIP it should be fine in that regard.
Any issues with the install the tech should be in touch with Chorus and/or Orcon.



921 posts

Ultimate Geek
+1 received by user: 32


  Reply # 1075281 26-Jun-2014 22:03
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Update on Fibre install
Chorus arrived and said I was supposed to have a Netgear modem white instead of the Black Genius modem.
After a lot of stuffing around I managed to get Genius reset which of course wiped all my settings and get the Genius up on Fibre but of course its never that easy. Turned out the CAT6 cable was wrongly terminated so new connectors on that and we are up. 
I have a question apparently Orcon have sent one of the new Netgear modems is there any advantage to switching to that when it arrives? It would mean I would loose the phone on the Genius and get a gigabit router instead of the Genius 100 Mbit but just not sure if its worth changing everything again now that Genius is working on Fibre






Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

 

 


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Uber Geek
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  Reply # 1075286 26-Jun-2014 22:24
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Personally I would checnge it for the Genius White but you are right, you will need to re-setup your WiFi and any special settings and you will have to source a phone handset as there is no "Full" version of the Genius White with a handset as there was with the Genius Black.




Regards FireEngine




921 posts

Ultimate Geek
+1 received by user: 32


  Reply # 1075288 26-Jun-2014 22:36
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Should be able to figure it out myself. Will give it a go tomorrow. It looks as if there are two phone ports on the Netgear so does that mean I can plug two phones into it?





Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

 

 


1213 posts

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  Reply # 1075290 26-Jun-2014 22:40
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ronw: Should be able to figure it out myself. Will give it a go tomorrow. It looks as if there are two phone ports on the Netgear so does that mean I can plug two phones into it?


No, the VOIP service is only live on Port 1.

Port 2 is for a second voip line but we don't support a second line. You could however disconnect your house wiring from the ETP and connect your house jackpoints to Port 1 and use phone handsets in any house jackpot....




Regards FireEngine




921 posts

Ultimate Geek
+1 received by user: 32


  Reply # 1075301 26-Jun-2014 22:49
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Interesting thought. I'd I did the house wiring trick I would isolate the Master jack from the street wiring and presumably have to connect the house wires up to make a complete circuit or would they just stay on the jack without the street w iring and work?




Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

 

 




921 posts

Ultimate Geek
+1 received by user: 32


  Reply # 1075307 26-Jun-2014 22:54
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Also if I get the Netgear and see it up if I just plug it in will it contact orcon home and set itself up for operation? I can do the WiFi stuff no prob the rest should be automatic ?

FireEngine:
ronw: Should be able to figure it out myself. Will give it a go tomorrow. It looks as if there are two phone ports on the Netgear so does that mean I can plug two phones into it?


No, the VOIP service is only live on Port 1.

Port 2 is for a second voip line but we don't support a second line. You could however disconnect your house wiring from the ETP and connect your house jackpoints to Port 1 and use phone handsets in any house jackpot....




Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

 

 


1213 posts

Uber Geek
+1 received by user: 231

Trusted

  Reply # 1075324 26-Jun-2014 23:39
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ronw: Also if I get the Netgear and see it up if I just plug it in will it contact orcon home and set itself up for operation? I can do the WiFi stuff no prob the rest should be automatic ?

FireEngine:
ronw: Should be able to figure it out myself. Will give it a go tomorrow. It looks as if there are two phone ports on the Netgear so does that mean I can plug two phones into it?


No, the VOIP service is only live on Port 1.

Port 2 is for a second voip line but we don't support a second line. You could however disconnect your house wiring from the ETP and connect your house jackpoints to Port 1 and use phone handsets in any house jackpot....


Once it is provisioned on your account, yes. Plug n play. 




Regards FireEngine




921 posts

Ultimate Geek
+1 received by user: 32


  Reply # 1075327 26-Jun-2014 23:47
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Sorry not quite sure I understand. Does each modem have to be provisioned I have the Genius working on Fiber. When the Netcom modem arrives do I have to contact Orcon before I plug it in?, or do I plug it in and it self configures?




Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

 

 


82 posts

Master Geek
+1 received by user: 3


  Reply # 1075329 27-Jun-2014 00:54
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The Genius White is pre-configured for fibre, but needs to be "tied" to your account to pull your voice settings

1213 posts

Uber Geek
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  Reply # 1075330 27-Jun-2014 00:57
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ronw: Sorry not quite sure I understand. Does each modem have to be provisioned I have the Genius working on Fiber. When the Netcom modem arrives do I have to contact Orcon before I plug it in?, or do I plug it in and it self configures?


As it was ordered for you it should have been provisioned onto your account so it will pull your account settings down when it connects. PM me your account details and I can check it is all setup ready.




Regards FireEngine


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