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Topic # 148656 26-Jun-2014 12:08
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Due to urgent engineering work being carried out, customers may lose service for several minutes during this period. At the completion of the work, if your services have not self-restored, please restart your modem (turn your modem off, wait 10secs and turn it back on). We will update the Website Status page at the completion of the work.We apologize in advance for any disruption caused by this urgent work





Regards FireEngine




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  Reply # 1075195 26-Jun-2014 19:11
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Welp.
Mind telling us what's needing urgent work now after 3 weeks of maintenance(not that I'm complaining cause I have yet to see my services die)





You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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  Reply # 1075212 26-Jun-2014 20:07
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kiwikiwi: Welp.
Mind telling us what's needing urgent work now after 3 weeks of maintenance(not that I'm complaining cause I have yet to see my services die)


Not sure I follow you about "3 weeks of maintenance"??

One of our network elements requires some urgent work, nothing more, it hasn't been being worked on for 3 weeks...




Regards FireEngine




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  Reply # 1075385 27-Jun-2014 08:32
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FYI This work was completed on schedule and with only the expected impact of a modem restart being required for some customers.




Regards FireEngine




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  Reply # 1075405 27-Jun-2014 08:56
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Thanks for the headsup - appreciated. No reboot required. Unless you guys rebooted it remotely!



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  Reply # 1075409 27-Jun-2014 09:05
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linw: Thanks for the headsup - appreciated. No reboot required. Unless you guys rebooted it remotely!


No - but depending on the circumstances some routers will self restore and not all customers would have been affected.




Regards FireEngine




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