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58 posts

Master Geek


Topic # 148865 3-Jul-2014 10:32
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Sou just sign up w orcon fibre 2 weeks ago. No news so I called them back and thhey say they have send emails to my neighbours for consent. I explained I am in the only one that lives in this right of way as others are still empty land. I also was intriged to hear they claim they can find out my neighbours email w a dedicated person who tracks them?! Thats a scary thought that orcon to get you whereever you are! Hello privacy act?!
so now they r passing the buck to me and ask me to ask my neighbours to sign the consent by sending the form to my house and ask me to get the consent from my neighbours. How am I going to do that when no on is there?! Do you know your neighbours numbers, names, contact details (in this case land owners) without them been there? Come on orcon, do better. I am switching with this crazy request by orcon.

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  Reply # 1079210 3-Jul-2014 10:37
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Someone still owns the land, regardless of whether it's built on or not, so they get to have a say.

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  Reply # 1079212 3-Jul-2014 10:41
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The process you're going through is a stock standard everyday situation that will occur with Chorus or any of the LFCs and every ISP. There is absolutely nothing out of the ordinary with this so go ahead and switch - you'll get just the exact same process from the next ISP you try and sign up with.

If you're on a shared driveway permission is required from all landowners.

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  Reply # 1079213 3-Jul-2014 10:41
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Check the councils rating database -- sometimes they have the owners contact details online (unless the owner requested confidentiality).

If not, you can contact your council to find the owners contact details. Councils must deal with stuff like this all of the time so they should be able to help out. 



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  Reply # 1079217 3-Jul-2014 10:44
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Sending the forms to the homeowner is something an ISP will do to help the end user and speed up the process, it saves Chorus or the LFC from having to do this which can take time. It's not them passing the buck - it's them attempting to speed up the process for you.






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  Reply # 1079234 3-Jul-2014 10:50
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So my question now is I m suppose to do the investigation? I don't have the time for that n surely its chorus responsibility to find out. I guess if any landowner cant be find or agree that's the end of my fibre dream.

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  Reply # 1079239 3-Jul-2014 10:58
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droan: So my question now is I m suppose to do the investigation? I don't have the time for that n surely its chorus responsibility to find out. I guess if any landowner cant be find or agree that's the end of my fibre dream.


Careful not to make a mountain out of a molehill. Go to the council and get the landowners details. Contact them and get the required signatures. Presto job done.




Always be yourself, unless you can be Batman, then always be the Batman



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  Reply # 1081053 4-Jul-2014 16:02
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droan: So my question now is I m suppose to do the investigation? I don't have the time for that n surely its chorus responsibility to find out. I guess if any landowner cant be find or agree that's the end of my fibre dream.


if you dont have time to do it, leave it to chorus, but be prepared to wait.

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  Reply # 1081055 4-Jul-2014 16:07
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droan: I guess if any landowner cant be find or agree that's the end of my fibre dream.


If it's an empty section he wouldn't be saying no unless all his services are already in place.

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