Is this common? Seems an absurd situation. Any suggestions?
Thanks for any help.
p.s. I have not made a systematic survey of our contacts as to which provider they are with, so I do not know if there are any Orcon callers who can reach us. But inevitably when someone complains that they cannot reach us, I will ask: "Are you with Orcon?" - with an affirmative answer. I know of one business connection where we have to resort to email or mobile to get in touch, and some private connections.
I should add, that in the few known instances, we have no problem reaching the Orcon subscribers.