Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


892 posts

Ultimate Geek
+1 received by user: 29


Topic # 150439 22-Jul-2014 20:54
Send private message

I had to join a conference call tonight (Arcadin Conference Call) and when I dialed the 0800 number to join it was constantly engaged. Tried several times always engaged Checked with other people in other towns and they had no problem joining, Then switched to my cellphone (Telecom) and it went straight through which leaves me to think it was the Genius VOIP system not working correctly with the Conference call
Any thoughts




Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"
Samsung Galaxy SIV rooted
Asus Nexus Tablet 7.0

 


Create new topic
1199 posts

Uber Geek
+1 received by user: 230

Trusted

  Reply # 1093963 22-Jul-2014 23:10
Send private message

Can you get through to any 0800 - for instance the Orcon help desk number 0800 131415? Or are all the same?

Its not a pervasive issue otherwise support would be burning down with it...




Regards FireEngine




892 posts

Ultimate Geek
+1 received by user: 29


  Reply # 1093975 23-Jul-2014 00:04
Send private message

No other 0800 numbers work ok




Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"
Samsung Galaxy SIV rooted
Asus Nexus Tablet 7.0

 


1199 posts

Uber Geek
+1 received by user: 230

Trusted

  Reply # 1094458 23-Jul-2014 19:41
Send private message

OK, can you please PM me the 0800 concerned, it looks like a routing issue specific to that number which the voice guys usually sort pretty pronto.




Regards FireEngine


3343 posts

Uber Geek
+1 received by user: 1089

Trusted
Vocus

  Reply # 1094495 23-Jul-2014 20:39
Send private message

Definitely not the sort of thing we'd expect.  I'll get the details from FireEngine and look into it pronto.

3343 posts

Uber Geek
+1 received by user: 1089

Trusted
Vocus

  Reply # 1100055 1-Aug-2014 14:43
Send private message

Hi,

Sorry it has been a while with no update.  

Are you able to PM me your account name and/or phone number, from which you tried to call the service, and the date/time approximately?

I can only see one failed call to that number in the last 10 days, so I'm at a bit of a loss as to what the trouble was when you tried to call (and indeed whether you were that one call!)

Regards

Dan

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.