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25 posts

Geek
+1 received by user: 1


  Reply # 1125471 10-Sep-2014 06:41
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Yeah, sorry forgot to update. It got slowly worse throughout the night. I was in bed by 9pm but according to my housemate it was just like other nights by that stage.

11 posts

Geek
+1 received by user: 2


  Reply # 1125564 10-Sep-2014 09:06
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I'm on UFB in Christchurch.

 
 
 
 


1091 posts

Uber Geek
+1 received by user: 199

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  Reply # 1125713 10-Sep-2014 12:53
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FireEngine: Thanks everyone, peak time when the symptoms show is now passed. I'll look at the data together with your comments and discuss with the team tomorrow am, fuller update in the pm.

Thanks


Hi All,
So comments from last nights testing are leading us to put in a phase 2 of this change tonight, after midnight (sorry can't do it before then), this should resolve the issue for Chorus UFB connections and potentially resolve it for the other LFCs but I won't be as sure here until the phase 2 is in.

So tonight should be broadly the same experience as last night, impact mostly reduced and delayed, more concentrated towards 9pm.

Thursday night should see further improvement.

Thanks




Regards FireEngine




<==== Look no Orcon badge...

211 posts

Master Geek
+1 received by user: 17


  Reply # 1125723 10-Sep-2014 13:01
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Legend, thanks matey!

25 posts

Geek
+1 received by user: 1


  Reply # 1125768 10-Sep-2014 14:24
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Great news :)

22 posts

Geek


  Reply # 1125879 10-Sep-2014 16:12
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FireEngine:
FireEngine: Thanks everyone, peak time when the symptoms show is now passed. I'll look at the data together with your comments and discuss with the team tomorrow am, fuller update in the pm.

Thanks


Hi All,
So comments from last nights testing are leading us to put in a phase 2 of this change tonight, after midnight (sorry can't do it before then), this should resolve the issue for Chorus UFB connections and potentially resolve it for the other LFCs but I won't be as sure here until the phase 2 is in.

So tonight should be broadly the same experience as last night, impact mostly reduced and delayed, more concentrated towards 9pm.
Thursday night should see further improvement.

Thanks


my ADSL is worse over the two days of "fixes" before hand I only had intermittent trouble around 10pm, now its the entire night its already mildly bad (150-300ms) @ 3pm.

1091 posts

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  Reply # 1125976 10-Sep-2014 18:04
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aphocus: my ADSL is worse over the two days of "fixes" before hand I only had intermittent trouble around 10pm, now its the entire night its already mildly bad (150-300ms) @ 3pm.


Then it can't be related - unfortunately we can't ensure only the issue we are addressing here occurs on a network this big, if your connection is bad from 3pm then it is a local or different issue that is coincident in time and it needs troubleshooting (on any given day we probably have 50-100 new technical faults affecting individual circuits so some unrelated issues will occur at the same time as changes are made as here, that can't be avoided).

The symptom we are addressing also doesn't require high pings.

PM me your account details and I'll take a look.




Regards FireEngine




<==== Look no Orcon badge...

6 posts

Wannabe Geek
+1 received by user: 1


Reply # 1126318 11-Sep-2014 09:52
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Very smooth last nite. Awesome work

41 posts

Geek
+1 received by user: 4


  Reply # 1126353 11-Sep-2014 10:24
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I didn't have any issues on D3 last night, going to do more of a test tonight (other games).

41 posts

Geek
+1 received by user: 4


  Reply # 1126721 11-Sep-2014 19:08
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I dont know if anyone else is getting it tonight but im getting massive lag spikes.

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  Reply # 1126725 11-Sep-2014 19:13
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disarmyou: I dont know if anyone else is getting it tonight but im getting massive lag spikes.


tracert?




Regards FireEngine




<==== Look no Orcon badge...

25 posts

Geek
+1 received by user: 1


  Reply # 1126729 11-Sep-2014 19:16
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Seems good for me so far tonight, just had a flawless game of dota.

455 posts

Ultimate Geek
+1 received by user: 69


  Reply # 1126730 11-Sep-2014 19:20
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disarmyou: I dont know if anyone else is getting it tonight but im getting massive lag spikes.

NA league is pretty shaky tonight actually
Orcon VDSL








You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

1091 posts

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  Reply # 1126758 11-Sep-2014 20:26
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kiwikiwi:
disarmyou: I dont know if anyone else is getting it tonight but im getting massive lag spikes.

NA league is pretty shaky tonight actually
Orcon VDSL





Sorry mate but the big jumps here are occurring off our network.




Regards FireEngine




<==== Look no Orcon badge...

41 posts

Geek
+1 received by user: 4


  Reply # 1126762 11-Sep-2014 20:32
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Sorry for the delay:


Tracing route to 216.133.234.62 over a maximum of 30 hops

1 1 ms <1 ms 4 ms BoB.Orcon [192.168.0.20]
2 12 ms 19 ms 13 ms 121-99-252-1.bng1.nct.orcon.net.nz [121.99.252.1]
3 9 ms 11 ms 11 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
4 18 ms 13 ms 9 ms 121.99.12.0
5 136 ms 135 ms 135 ms 38.122.92.162
6 138 ms 137 ms 135 ms te7-4.ccr01.sjc05.atlas.cogentco.com [38.122.92.161]
7 136 ms 135 ms 135 ms te0-4-0-5.ccr22.sjc01.atlas.cogentco.com [154.54.6.205]
8 174 ms 176 ms 174 ms be2161.ccr22.lax01.atlas.cogentco.com [154.54.27.169]
9 148 ms 150 ms 170 ms te8-1.mag01.lax01.atlas.cogentco.com [154.54.28.146]
10 150 ms 147 ms 150 ms 154.24.22.126
11 142 ms 142 ms 143 ms 38.88.244.6
12 141 ms 146 ms 141 ms border2.po2-40g-bbnet2.lax010.pnap.net [216.52.255.93]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.


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