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358 posts

Ultimate Geek
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  Reply # 1128582 14-Sep-2014 21:28
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I'm still getting 5-20% packet loss in BF4 (Xbox One) connected to AUS servers... Ping seems to go from a steady 60 to 2-300 randomly...

Runs fine during the day or over my 3G connection at night...




 

1146 posts

Uber Geek
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  Reply # 1128593 14-Sep-2014 21:35
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Looks like one of the US trans-Pacific links had an issue about 7:30pm and it took some 10mins for traffic levels to return, that may have had knock-on effects on other routes, I'll get a report on it tomorrow morning.




Regards FireEngine


 
 
 
 


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  Reply # 1128657 14-Sep-2014 23:14
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Brandonrnz: I'm still getting 5-20% packet loss in BF4 (Xbox One) connected to AUS servers... Ping seems to go from a steady 60 to 2-300 randomly...

Runs fine during the day or over my 3G connection at night...


Can't see any congestion, can you get a tracert, its not enough to go on without seeing where you are getting the packet loss.




Regards FireEngine


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  Reply # 1128661 14-Sep-2014 23:18
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Jedateach: Based on the addresses I found googling.


Latency looks fine until after our network, the latency jumps up as the traffic goes into the US networks.

We have raised the 7:30pm issue with the carrier but this looks unrelated....




Regards FireEngine


22 posts

Geek


  Reply # 1129526 15-Sep-2014 23:11
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11:10pm

>tracert syd.valve.net

Tracing route to syd.valve.net [103.10.125.1]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms Orcon.Home [192.168.20.1]
2 1098 ms 1393 ms 895 ms euba.bng1.lnh.orcon.net.nz [60.234.8.8]
3 31 ms 34 ms 33 ms 121.98.9.137
4 2288 ms 1961 ms 1928 ms ae1-0.cre2.nct.odyssey.net.nz [121.99.12.3
5 1996 ms 2153 ms 1699 ms p17746.syd.equinix.com [202.167.228.93]
6 1440 ms 1432 ms 1453 ms syd.valve.net [103.10.125.1]

Trace complete.

Its back :(

455 posts

Ultimate Geek
+1 received by user: 69


  Reply # 1129536 15-Sep-2014 23:37
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aphocus: 11:10pm

>tracert syd.valve.net

Tracing route to syd.valve.net [103.10.125.1]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms Orcon.Home [192.168.20.1]
2 1098 ms 1393 ms 895 ms euba.bng1.lnh.orcon.net.nz [60.234.8.8]
3 31 ms 34 ms 33 ms 121.98.9.137
4 2288 ms 1961 ms 1928 ms ae1-0.cre2.nct.odyssey.net.nz [121.99.12.3
5 1996 ms 2153 ms 1699 ms p17746.syd.equinix.com [202.167.228.93]
6 1440 ms 1432 ms 1453 ms syd.valve.net [103.10.125.1]

Trace complete.

Its back :(


You may want to note as well that the CSGO servers haven't been performing optimally today either.
C:\Users\Kiwi>tracert 103.10.125.1

Tracing route to syd.valve.net [103.10.125.1]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 12 ms 9 ms euba.bng1.tvc.orcon.net.nz [60.234.8.5]
3 7 ms 7 ms 7 ms xe-3-3-0.cre1.sky.orcon.net.nz [121.98.9.72]
4 7 ms 7 ms 34 ms 121.98.9.137
5 8 ms 7 ms 7 ms ae1-0.cre2.nct.odyssey.net.nz [121.99.12.3]
6 32 ms 30 ms 30 ms p17746.syd.equinix.com [202.167.228.93]
7 44 ms 31 ms 31 ms syd.valve.net [103.10.125.1]

Trace complete.

seems fine to me






You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

22 posts

Geek


  Reply # 1129545 16-Sep-2014 00:21
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kiwikiwi:
You may want to note as well that the CSGO servers haven't been performing optimally today either.

seems fine to me



This is Dota 2, note the latency is effecting the first hop, but the 3rd hope is fine (Why?), Mumble is also effected.

Video of Dota 2: https://mediacru.sh/vdnk3T1EkYGj (this looks a lot worse than 2 seconds)


264 posts

Ultimate Geek
+1 received by user: 13


  Reply # 1129568 16-Sep-2014 06:21
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Archeage had a massive DDOS attack over the weekend. Constant disconnects. It was ok Monday afternoon.

211 posts

Master Geek
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  Reply # 1130108 16-Sep-2014 17:39
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Got home and for some reason my fibre is completely down :(. Logged a ticket with the overseas company that runs tech support but he had no clue as to what was going on. So I guess I'll have to wait a few weeks for a tech to turn up.

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Uber Geek
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  Reply # 1130126 16-Sep-2014 17:54
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brookz - PM me your account and I'll take a look, ticket reference too if you have one.

We haven't forgotten about this issue, we have two relevant changes going in tonight after midnight.

Sorry about last night, streaming the KDC Town Hall meeting caused a very abnormal chunk of load and caused some normally fine links to run very hot.




Regards FireEngine


211 posts

Master Geek
+1 received by user: 17


  Reply # 1130139 16-Sep-2014 18:08
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Done Mr Fire

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Uber Geek
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  Reply # 1130146 16-Sep-2014 18:23
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brookz: Done Mr Fire


techs are looking at it now...




Regards FireEngine


211 posts

Master Geek
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  Reply # 1130175 16-Sep-2014 19:20
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For some reason the tech thought I was at my old house that I moved out of over a month ago, I guess the awesome overseas techs have been scribbling rubbish on my file :)

Edit: turns out the tech is a pro and has already found the issue. Hopefully back up tomorrow!

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Uber Geek
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  Reply # 1130225 16-Sep-2014 20:34
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brookz: turns out the tech is a pro and has already found the issue. Hopefully back up tomorrow!


Root cause was unintended consequences of porting your old phone number out....will update tomorrow with sorting out progress....




Regards FireEngine


211 posts

Master Geek
+1 received by user: 17


  Reply # 1130652 17-Sep-2014 13:22
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Any update? Hoping for the internet to be on when I get home.

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