Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


1617 posts

Uber Geek
+1 received by user: 414


Topic # 150882 6-Aug-2014 16:47
Send private message

Is it not possible to change a data plan partway through the month? Usually you'd get charged the balance of the month remaining and immediately go on the new plan such is the case with Vodafone at least - for example they'd charge 10/30 days of your old plan and 20/30 days on the new.

Case # 11863808 if someone could help.

Create new topic
9 posts

Wannabe Geek
+1 received by user: 1

Trusted

  Reply # 1103591 6-Aug-2014 19:44
Send private message

Normally you will be offered to upgrade your data part of a plan straight away.

1204 posts

Uber Geek
+1 received by user: 231

Trusted

  Reply # 1103650 6-Aug-2014 21:00
Send private message

I'm afraid our data accounting systems don't allow it at this time - I'd happily work around that if you were going to Unlimited but I can't resolve a mid-month capped plan change I'm afraid.

I will PM you an idea though...

We can do speed upgrades at any time :-)




Regards FireEngine




1617 posts

Uber Geek
+1 received by user: 414


  Reply # 1106055 10-Aug-2014 21:08
Send private message

as always, fireengine sorted this out :)

cheers

1204 posts

Uber Geek
+1 received by user: 231

Trusted

  Reply # 1106057 10-Aug-2014 21:09
Send private message

MadEngineer: as always, fireengine sorted this out :)

cheers


Aw shucks....<blush>




Regards FireEngine


36 posts

Geek
+1 received by user: 1


  Reply # 1117534 28-Aug-2014 20:57
Send private message

I ditto this question. I am stuck with a month delay to upgrade to new 100/20 plan due to billing cycle and im already aware of mr firengines super human abilities :)

36 posts

Geek
+1 received by user: 1


  Reply # 1117535 28-Aug-2014 20:57
Send private message

I ditto this question. I am stuck with a month delay to upgrade to new 100/20 plan due to billing cycle and im already aware of mr firengines super human abilities :)



1617 posts

Uber Geek
+1 received by user: 414


  Reply # 1137595 25-Sep-2014 15:42
Send private message

Fireengine can you check if I'm on the best plan setup? Currently paying the base plan plus a data add on. Also at the moment I don't quite need a data pack of that size if there are options slightly less :)

1204 posts

Uber Geek
+1 received by user: 231

Trusted

  Reply # 1137608 25-Sep-2014 16:03
Send private message

MadEngineer: Fireengine can you check if I'm on the best plan setup? Currently paying the base plan plus a data add on. Also at the moment I don't quite need a data pack of that size if there are options slightly less :)


Sorry no, that is a Sales conversation for which you need to talk to Sales or the Contact Centre and possibly be read the terms etc to make sure you are signed up correctly to any term/contract commitments and the new plan features are fully explained.




Regards FireEngine




1617 posts

Uber Geek
+1 received by user: 414


  Reply # 1137734 25-Sep-2014 18:47
Send private message

Ok, ta

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.