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211 posts

Master Geek
+1 received by user: 17


  Reply # 1118751 30-Aug-2014 20:48
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I see  a trend with the fibre and no problems with adsl lol

25 posts

Geek
+1 received by user: 1


  Reply # 1118759 30-Aug-2014 21:17
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Tzoi: I've been having the same connection problems with League of Legends as well. Seems to happen around 5pm-12am then fixes itself.

edit: I've also noticed that twitch.tv streams during this period are very laggy, even at 480p but outside this period I can watch streams at 1080p just fine


Having exactly the same issues between similar times I notice it about 6pm and it's usually ok around midnight, I'd say "Peak" times. Dota is the same, packet loss and higher latency that usual. (120ms to Aus servers instead of like 70-80) I'm on 30/10 Fibre in Chch. 

Speedtest.net shows I'm getting 30/10 speeds to NZ/Aus/US Servers (or close to) but it definitely does not feel like it's being quick at all when browsing and Twitch doesn't load on anything over low. 

Tracerts to the 2 IP Address in the first post.

Tracing route to 216.133.234.62 over a maximum of 30 hops

1 1 ms 1 ms <1 ms 192.168.20.1
2 20 ms 19 ms 19 ms 121-99-252-1.bng1.nct.orcon.net.nz [121.99.252.1]
3 18 ms 18 ms 19 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
4 40 ms 18 ms 19 ms 121.99.12.0
5 143 ms 143 ms 142 ms 38.122.92.162
6 170 ms 170 ms 170 ms te7-4.ccr01.sjc05.atlas.cogentco.com [38.122.92.161]
7 144 ms 145 ms 143 ms te0-2-0-4.ccr22.sjc01.atlas.cogentco.com [154.54.84.57]
8 183 ms 183 ms 183 ms be2163.mpd22.lax01.atlas.cogentco.com [154.54.27.237]
9 182 ms 183 ms 183 ms te8-1.mag02.lax01.atlas.cogentco.com [154.54.47.170]
10 156 ms 157 ms 156 ms 154.24.22.122
11 150 ms 151 ms 152 ms 38.104.77.122
12 150 ms 150 ms 150 ms border2.po1-40g-bbnet1.lax010.pnap.net [216.52.255.12]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Tracing route to 192.64.170.62 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.20.1
2 48 ms 19 ms 29 ms 121-99-252-1.bng1.nct.orcon.net.nz [121.99.252.1]
3 18 ms 19 ms 19 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
4 19 ms 19 ms 18 ms 121.99.12.0
5 172 ms 172 ms 171 ms xe-5-0-0.bar1.SanFrancisco1.Level3.net [4.53.132.217]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.



42 posts

Geek
+1 received by user: 4


  Reply # 1118768 30-Aug-2014 21:31
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Just tried out a series of different games, Dota, League of Legends (both NA and OCEA), Diablo 3, Hearthstone, CS:GO and PoE and am having the same issues with all of them. Packet loss leading to rubber banding, occuring between 10 and 30 seconds. Games freeze for approx 1-5 seconds, then "rubber band" to catch up.

177 posts

Master Geek
+1 received by user: 26


  Reply # 1118773 30-Aug-2014 21:52
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brookz: I see  a trend with the fibre and no problems with adsl lol


My problems are with ADSL. I've just been doing other (non-internet-intensive) stuff at these times but it's rather annoying because this is generally the time when my friends are playing and I can't play with them because I'll spoil their games. Tracerts haven't shown anything weird for me, though I don't really know how to interpret them properly. 

103.240.226.249 is an OCE LoL server ip, or at least it's what their employees tell people having connection issues to run a tracert to.

363 posts

Ultimate Geek
+1 received by user: 12


  Reply # 1118785 30-Aug-2014 22:22
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Tzoi: I've been having the same connection problems with League of Legends as well. Seems to happen around 5pm-12am then fixes itself.

edit: I've also noticed that twitch.tv streams during this period are very laggy, even at 480p but outside this period I can watch streams at 1080p just fine


I've had issues for the past couple months with twitch.tv streams after about 7PM, got told a couple days ago by the "help desk" that 'Twitch' performs maintenance at that time and that's why it has issues...  

Hmm, BS!  Streams perfectly fine on high over my poor 3G connection tethered to my laptop, also streams in source quality with no issue during the day.

I pretty much gave up gaming at night on my X1, random packet loss and pings jumping all over on my fibre connection doesn't make for a fun gaming sesh.

I also had Orcon turn off Global mode on my connection, made web browsing faster and stopped all the DNS errors in chrome for the most part, made no difference to gaming or twitch...




 



42 posts

Geek
+1 received by user: 4


  Reply # 1118788 30-Aug-2014 22:31
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I can take comfort in the fact that its not just me. Does anyone know if this issue is just in Orcon or other ISPs having similar issues? I would really like to get my gaming back, and 3 months is enough time I think.

26 posts

Geek
+1 received by user: 4


  Reply # 1118926 31-Aug-2014 13:02
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Been having issues for a few months now with gaming to overseas servers on ADSL2.
Ping times are fine but there is packet loss.
Seems like the only thing that is going to resolve it is moving to another ISP unfortunately.

26 posts

Geek
+1 received by user: 4


  Reply # 1118936 31-Aug-2014 13:12
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42 posts

Geek
+1 received by user: 4


  Reply # 1118943 31-Aug-2014 13:53
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Thanks for the links, I would very much like a resolution for this issue, as its been about 3 months now and I would like to be able to play games properly again.

7 posts

Wannabe Geek


  Reply # 1118969 31-Aug-2014 14:38
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Can you guys try something for me please?  This seems to have worked for me and I have had no issues since.

1. Go to 192.168.20.1
2. Log in to your modem using Admin as username and password.
3. Go to Advanced Setup
4. Go to DNS Proxy
5. Disable DNS Proxy
6. Apply/Save
7. Reboot Modem
8. Reboot Computer.

Test services that were previously rubber banding.







42 posts

Geek
+1 received by user: 4


  Reply # 1118977 31-Aug-2014 15:00
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Im having a look on my routers config and I cant find a setting for DNS Proxy

7 posts

Wannabe Geek


Reply # 1118987 31-Aug-2014 15:29
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disarmyou: Im having a look on my routers config and I cant find a setting for DNS Proxy


Sorry this was for the new white genius,  what modem do you have?




42 posts

Geek
+1 received by user: 4


  Reply # 1118988 31-Aug-2014 15:30
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its the black Orcon Genius router for UFB.

7 posts

Wannabe Geek


  Reply # 1118990 31-Aug-2014 15:36
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Ah the iiNet Bob,

Just Open your browser and type 10.1.1.1 into the address bar.

 

 Log into the modem (the default password is admin)

 

From the menu, choose Advanced Settings and then DNS/UpnP/DDNS

 

Make sure that both “Let my ISP manage the DNS server" checkboxes are unselected and try using "Spark's" servers.  122.56.237.1     as primary and 210.55.111.1 as secondary.

Dont forget to reboot the modem and the computer after this or you can do a DNS flush if you are up to it



42 posts

Geek
+1 received by user: 4


  Reply # 1118991 31-Aug-2014 15:36
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Trying now and will let you know how I get on


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