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260 posts

Ultimate Geek
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Topic # 152105 16-Sep-2014 11:26
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tl;dr - orcon router disconnects If i attempt to download a torrent, on router restart the torrent downloads fine...everytime. Is my router now faulty? Is orcon doing this intentionally? Have possums eaten through my phone line?

--

I've been with orcon for 3 or 4 years and never had any significant problems in the past. I have always been happy to promote orcon as a provider, at least in my area, as my connection was consistent and pretty much maxed out speed at all times. My router up-time was generally ridiculously long for a home user. Now it seems to have all turned to custard.

Other users in my house connect via wifi and randomly use bandwidth/play games/download junk...but never to the extent that I do. As a TV addict I do admit to 'torrenting' a lot of US based shows...though I made sure I was a true leech and seeded virtually nothing (insert evil laugh). I was so proud of how good and stable the connection was I would try to max my monthly 200GB data-cap, and not too long ago spent two days downloading and immediately deleting stuff I didn't even want just to get within MB's of my datacap on the last day of the cycle (I was THAT bored).

 

Now, I can browse the innerwebs, play games online, have everyone in the house online, skype people overseas and so on....no issues....but if I start downloading a torrent, it will last about a minute and then the router internet connection will drop. The router does not immediately reflect this with its status lights but net access for everyone starts to fail. after a minute or so further, the LEDs on the router report disconnected. I can either manually power-on-and-off-again the router or connect via the web-admin interface and disconnect, wait a few mins then reconnect. to make matters even stranger, I can then resume the torrent and it will be fine all the way to completion regardless of the file-size or number of active connections.

Is this happening for anyone else or is it just me?

additional gripe: 10/100 router...not gigabit = poo.






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  Reply # 1129752 16-Sep-2014 11:26
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  Reply # 1129768 16-Sep-2014 11:43
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PM me your account details if you like and I'll take a look - definitely isn't something we are doing intentionally.

Are you seeding too? Anyone in the house seeding (intentionally or unintentionally) - that might cause the slowdown but shouldn't cause a disconnect...




Regards FireEngine


 
 
 
 


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260 posts

Ultimate Geek
+1 received by user: 57


  Reply # 1135191 24-Sep-2014 07:54
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OK so I now have the white router, while it was a bit of a pain to set up IP reserves and port forwarding, I do think I prefer it. Support for No-IP has gone which is a shame but I am still running the service for that anyway.

The main thing is that I was able to hammer a whole load of torrents and didnt suffer a single disconnect so clearly it was the black router at fault. I will try again tonight and as long as everything stays alive I will return the black modem on friday.

laughing




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