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Topic # 152309 23-Sep-2014 12:25
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Hi all,

Is anyone else seeing their external IP address being reset more frequently than normal?

I'm on ADSL, unlimited, Genius Black modem.

IP address would only normally be reset on a modem cycle, or occasionally from upstream. But I've had it reset twice in the last 24 hours... and several times in the last few weeks.



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  Reply # 1134495 23-Sep-2014 12:28
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  Reply # 1134496 23-Sep-2014 12:28
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Sometimes you will be switched between BNGs as a result of planned or unplanned network actions, each time your ip address will change.

For instance 1 backhaul transient glitch may switch you to a different BNG to maintain service, once we are happy the network is stable we will switch you back to ensure the network stays balanced.

Regards FireEngine


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  Reply # 1134502 23-Sep-2014 12:37
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thanks both - I'd seen the other thread but wasn't sure if that was the cause.

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