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270 posts

Ultimate Geek
+1 received by user: 13


  Reply # 1190297 8-Dec-2014 05:44
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Got a nice new white modem. Increased my connection speed from 11000 to 13500. Only 18 months to wait for fibre.



18 posts

Geek


  Reply # 1190313 8-Dec-2014 07:53
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Thanks Flamebeard

2 posts

Wannabe Geek


  Reply # 1190487 8-Dec-2014 11:49
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Modem synced the following day after a day of zero service. I received a text from Orcon saying that the fault had been resolved. However, the line rate has fallen further and the connection is terribly unstable.

The move to Spark is underway and having tested the line they have found it unsuitable for VDSL, which I suspected all along. Something is clearly a bit wrong with the way Orcon is provisioning these services.

Thumbs up to Spark, they've been very attentive and communicated everything well.

345 posts

Ultimate Geek
+1 received by user: 59

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  Reply # 1190495 8-Dec-2014 11:59
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sippingsoma: Modem synced the following day after a day of zero service. I received a text from Orcon saying that the fault had been resolved. However, the line rate has fallen further and the connection is terribly unstable.

The move to Spark is underway and having tested the line they have found it unsuitable for VDSL, which I suspected all along. Something is clearly a bit wrong with the way Orcon is provisioning these services.

Thumbs up to Spark, they've been very attentive and communicated everything well.


If a VDSL connection is to far away from the exchange which it sounds like yours was, then yes you would get a lower sync rate and the instability, all carriers depend on Chorus to install these circuits, and they're not meant to proceed if a site is unsuitable. However by in large they do, which causes more problems that it does good. We have very little control of that.

Good luck with your new provider.





4th gen i7 Haswell 4770k, G.SKILL RipjawsX 16GB (4x4 Gb) DDR3 2400MHz, x1 GTS 460, Intel 180Gb 530 Series SSD, x1 Seagate 1Tb HDD, x1 Seagate 2Tb HDD, Modular 850w PSU, R.O.G. Maximus VII Formula mobo, Cooler Master Storm Trooper Chassis, Cooler Master V8 CPU cooler

"Five exclamation marks, the sure sign of an insane mind." - Terry Pratchett

No longer work for Orcon

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