Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


251 posts

Ultimate Geek
+1 received by user: 6


Topic # 159709 10-Dec-2014 11:59
Send private message

I'm not going to get into the details but getting our number ported from MyRepublic to Orcon has been a nightmare so far. My understanding is that this is relatively simple (ask My Republic, they managed to pull our number from Spark pretty quickly) yet Orcon have had over 10 days and it's still a no go.

Can someone with more knowledge on porting explain why it might take so long? The supervisor I spoke to at Orcon couldn't offer anything and refused to put me through to the provisioning team to get more information (yes I was being firm but polite).



Create new topic
1204 posts

Uber Geek
+1 received by user: 231

Trusted

  Reply # 1194780 10-Dec-2014 12:12
Send private message

Most likely reason is the losing provider is t approving the outport request within the time allowed but pm me your Orcon account and I'll take a look.




Regards FireEngine


1204 posts

Uber Geek
+1 received by user: 231

Trusted

  Reply # 1194846 10-Dec-2014 13:17
Send private message

Ah - the wondrous variety of resold services....I would guess that My Republic are reselling a Voyager voice service without you being aware, consequently the national porting database has your number as with Voyager, not My Republic. As this wasn't correct the port was being rejected.

All was straightened out yesterday by the look of it and the port is now set for the 12/12.




Regards FireEngine


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.