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365 posts

Ultimate Geek


  # 1298276 5-May-2015 11:52
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Is there any update from Orcon about this?
Still getting 23Mb max and 17Mb at peak on my 30/10...

This wasn't an issue untill these ping/speed issues started early April.




 

86 posts

Master Geek


  # 1298653 5-May-2015 21:24
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Same issues here :( beginning to loose patience.

 
 
 
 


11 posts

Geek


  # 1298674 5-May-2015 22:04
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Still not getting normal speeds as well.

I'm still amused that after a "capacity upgrade" we're now getting LESS speed during peak time.. shouldn't it be the reverse?

30 posts

Geek


  # 1299545 6-May-2015 22:54
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Getting bad pings to everywhere again for 30-40 mins at a time .. consistently around 110-150 to Sydney..zzz

 

Ping has returned to normal again but speed is 70/5 (rofl)

 


I thought we were fixed :'(



455 posts

Ultimate Geek


  # 1299579 7-May-2015 01:45
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andybrrr: Getting bad pings to everywhere again for 30-40 mins at a time .. consistently around 110-150 to Sydney..zzz

Ping has returned to normal again but speed is 70/5 (rofl)
I thought we were fixed :'(

Apparently not and this keeps on getting more frequent. It's only happened today though however at least for me.





You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.



455 posts

Ultimate Geek


  # 1299844 7-May-2015 13:31
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So when is this Whangarei UFB congestion issue going to be fixed?





You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.



455 posts

Ultimate Geek


  # 1300859 8-May-2015 16:32
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Once again another night of just degraded service
Tracing route to 119.252.189.226 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 211 ms 224 ms 210 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
4 224 ms 205 ms 175 ms ge-0-3-0-0.cre1.sky.orcon.net.nz [121.98.9.10]
5 202 ms 207 ms 227 ms vocus1.ape.nzix.net [192.203.154.123]
6 273 ms 273 ms 252 ms ten-0-7-0-2.cor01.alb01.akl.VOCUS.net.nz [114.31
.202.68]
7 79 ms 53 ms 110 ms ten-0-3-0-2.cor03.syd03.nsw.VOCUS.net.au [114.31
.202.85]
8 149 ms 167 ms 159 ms ten-2-1-0.bdr03.syd03.nsw.VOCUS.net.au [114.31.1
92.43]
9 168 ms 168 ms 152 ms as56106.cust.bdr03.syd03.nsw.VOCUS.net.au [175.4
5.107.50]
10 159 ms 159 ms 163 ms 119.252.189.226

Trace complete.

 San Jose is usually much better too

Can we get an update on this? I'd rather not go into the second month of this.





You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

 
 
 
 




455 posts

Ultimate Geek


  # 1301966 11-May-2015 14:13
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Game traffic is degraded, speed is significantly dropped. Sigh. 





You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

30 posts

Geek


  # 1302256 11-May-2015 20:39
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Still lagging tonight 100-180ms to Sydney again.. SSDD .. sigh



455 posts

Ultimate Geek


  # 1302260 11-May-2015 21:04
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Further update. Still degraded speeds. Already raised it to level 2. This isn't good enough anymore..





You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

30 posts

Geek


  # 1302261 11-May-2015 21:07
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Any word from anyone higher up the food chain? I'd rather not go elsewhere but.. I haven't had any luck escalating my ticket to anyone who gives a damn past "Have you tried turning on and off again?"

365 posts

Ultimate Geek


  # 1302264 11-May-2015 21:16
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I rang a few days back, got the usual reset/restart the modem etc then run a speedtest.

Got a email with an app that tests various things and then automatically sends it to Orcon... Hope they don't come back saying everthing is fine...




 

518 posts

Ultimate Geek


  # 1302329 11-May-2015 21:57
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Have you all of you that have been having problems been calling orcon support and putting in a ticket for your problems?




PC: 3.3ghz Core i5-2500, 8gb DDR3, ATI Radeon 5850, 27" QHD IPS Monitor

Mobile Phone: iPhone 5 32gb Graphite.


2048 posts

Uber Geek

Subscriber

  # 1302478 12-May-2015 09:08
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Two strange things.

- Doesn't affect everyone as my Porirua 30/10 connection has always been right up to expectations (27.85/9.85 15ms to Ak and similar to Sydney, except for higher ping).

- Lack of response from our usually responsive Orcon techs, here.

3 posts

Wannabe Geek


  # 1303152 12-May-2015 20:34
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on adsl. 5mbits down and 0.5 up....

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