Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | ... | 24
345 posts

Ultimate Geek
+1 received by user: 59

Trusted

  Reply # 1303384 13-May-2015 10:31
Send private message

So is this issue just in Auckland & Whangarei? This thread is gargantuan and its tough to see who still has problems and where they are.




4th gen i7 Haswell 4770k, G.SKILL RipjawsX 16GB (4x4 Gb) DDR3 2400MHz, x1 GTS 460, Intel 180Gb 530 Series SSD, x1 Seagate 1Tb HDD, x1 Seagate 2Tb HDD, Modular 850w PSU, R.O.G. Maximus VII Formula mobo, Cooler Master Storm Trooper Chassis, Cooler Master V8 CPU cooler

"Five exclamation marks, the sure sign of an insane mind." - Terry Pratchett

No longer work for Orcon

364 posts

Ultimate Geek
+1 received by user: 12


  Reply # 1304415 13-May-2015 12:02
Send private message

FlameBeard: So is this issue just in Auckland & Whangarei? This thread is gargantuan and its tough to see who still has problems and where they are.


I'm in Wanganui, still getting poor speeds.  Used to be a solid 27-28 regardless of time for the past couple years, since April its 23 max, 15ish past 6PM...
Have been through the help desk, been sending in results using the Orcon diagnostic tool...




 

 
 
 
 


30 posts

Geek
+1 received by user: 3


  Reply # 1304418 13-May-2015 12:07
Send private message

I am in East Auckland.. Having throughput problems though thankfully I'm on 100/20 fibre so it is not as critical.. My main issue is with the latency as I am mainly gaming..only get an hour or two a day, and sucks when your ping is over 170 to Sydney for entire matches, and the hops show a huge latency always between two orcon nodes.

Definitely some sort of routing issue at the ISP end.. Supposedly has been sorted a couple of times until it rears it's head again, generally during busy periods.

I have left two tickets for its helpdesk, and sent statistics the same as the above post, and then get no correspondence for my trouble.

gg

11 posts

Geek


  Reply # 1304419 13-May-2015 12:09
Send private message

In Central Auckland here, still experiencing slower speeds during peak times. Normally 95MB/s down, now during peak it's 65-70MB/s. 

I went through helpdesk as well, diagnostic tool wouldn't send automatically so I manually sent.. don't think they got it and I think the ticket got closed - I didn't mind at the time cause I found this thread and saw Orcon was aware and working on it. 

1003 posts

Uber Geek
+1 received by user: 202


  Reply # 1304448 13-May-2015 12:22
Send private message
345 posts

Ultimate Geek
+1 received by user: 59

Trusted

  Reply # 1304488 13-May-2015 13:08
Send private message

Appreciate those of you who have commented after my last with your locations and that the issues are ongoing. I've spoken with some folk in the Orcon teams, this is known that there is issues with throughput at peak times. A solution is and has been being worked, how & when it is to be implemented to fix the problem is still unknown, so while the only real news I can pass onto you all is that its known and being worked on unfortunately.

Xanzoken: In Central Auckland here, still experiencing slower speeds during peak times. Normally 95MB/s down, now during peak it's 65-70MB/s.


Seeing as that is still more than three times ADSL speed during peak, I really don't see a problem with that level of service. It would still be very functional imho

andybrrr: My main issue is with the latency...... the hops show a huge latency always between two orcon nodes.


This has been mentioned numerous times, however, again as it seems to be getting missed more and more. Core nodes de-prioritze ICMP packets (Tracert & ping/ echo) at peak times when there is simply more important traffic to pass. So it is common and even normal operation, to see 1000ms+ responses or even none from those nodes during peak and it not be indicative of a fault - They are configured to do exactly that!




4th gen i7 Haswell 4770k, G.SKILL RipjawsX 16GB (4x4 Gb) DDR3 2400MHz, x1 GTS 460, Intel 180Gb 530 Series SSD, x1 Seagate 1Tb HDD, x1 Seagate 2Tb HDD, Modular 850w PSU, R.O.G. Maximus VII Formula mobo, Cooler Master Storm Trooper Chassis, Cooler Master V8 CPU cooler

"Five exclamation marks, the sure sign of an insane mind." - Terry Pratchett

No longer work for Orcon



455 posts

Ultimate Geek
+1 received by user: 69


  Reply # 1304490 13-May-2015 13:10
Send private message

I'm still getting issues in Whangarei. Happily sitting at 75Mbps/57mbps D/U but that will soon drop as soon as it hits 2PM and latency will start going up too till about 11PM.(Normally my streaming time but since it's incredibly jittery OBS can and will drop the stream multiple times)





You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

11 posts

Geek


  Reply # 1304491 13-May-2015 13:12
Send private message

Appreciate the follow up FlameBeard. 

30 posts

Geek
+1 received by user: 3


  Reply # 1304492 13-May-2015 13:12
Send private message

Yea I don't really know sh*t tbh smile   All I know is I used to get better pings on 56kbps dial-up surprised

Yea thanks for the update FB :)

345 posts

Ultimate Geek
+1 received by user: 59

Trusted

  Reply # 1304493 13-May-2015 13:13
One person supports this post
Send private message

kiwikiwi: I'm still getting issues in Whangarei. Happily sitting at 75Mbps/57mbps D/U but that will soon drop as soon as it hits 2PM and latency will start going up too till about 11PM.(Normally my streaming time but since it's incredibly jittery OBS can and will drop the stream multiple times)


As I understand it, your issue is compounded but not sourcing from the Auckland issues, and have been told as such via PM from SoundDude




4th gen i7 Haswell 4770k, G.SKILL RipjawsX 16GB (4x4 Gb) DDR3 2400MHz, x1 GTS 460, Intel 180Gb 530 Series SSD, x1 Seagate 1Tb HDD, x1 Seagate 2Tb HDD, Modular 850w PSU, R.O.G. Maximus VII Formula mobo, Cooler Master Storm Trooper Chassis, Cooler Master V8 CPU cooler

"Five exclamation marks, the sure sign of an insane mind." - Terry Pratchett

No longer work for Orcon

345 posts

Ultimate Geek
+1 received by user: 59

Trusted

  Reply # 1304494 13-May-2015 13:18
Send private message

andybrrr: Yea thanks for the update FB :)


 Xanzoken: Appreciate the follow up FlameBeard. 


No problem guys

andybrrr: All I know is I used to get better pings on 56kbps dial-up surprised


I can't contest this as I never ran a ping on Dial up. Was to young to understand this networking mumbo jumbo at the time, but that analogy gets used an awful lot.
I'm not discrediting that you're getting mud service on peak times, my ADSL gets hit with the same crap every so often too. Just not every night like you all seem to be getting cry




4th gen i7 Haswell 4770k, G.SKILL RipjawsX 16GB (4x4 Gb) DDR3 2400MHz, x1 GTS 460, Intel 180Gb 530 Series SSD, x1 Seagate 1Tb HDD, x1 Seagate 2Tb HDD, Modular 850w PSU, R.O.G. Maximus VII Formula mobo, Cooler Master Storm Trooper Chassis, Cooler Master V8 CPU cooler

"Five exclamation marks, the sure sign of an insane mind." - Terry Pratchett

No longer work for Orcon

30 posts

Geek
+1 received by user: 3


  Reply # 1304496 13-May-2015 13:20
One person supports this post
Send private message

I used to be able to pull a low 130 on old Ihug Dialup haha that was to Wellington mind you .. but yes we're talking 15 years ago now!   Just frustrating when you sit down after a long day, and you can't have a decent game in the little time you got spare is all ! You know how it is. It's not every night, just often, and so consistently bad when it is bad. Then all of sudden it will go back to 27-30ms rock solid with no jitter.

345 posts

Ultimate Geek
+1 received by user: 59

Trusted

  Reply # 1304497 13-May-2015 13:21
Send private message

andybrrr: I used to be able to pull a low 130 on old Ihug Dialup haha that was to Wellington mind you .. but yes we're talking 15 years ago now!   Just frustrating when you sit down after a long day, and you can't have a decent game in the little time you got spare is all ! You know how it is.


Totally get that man. Totally. Rock and a hard place for sure. undecided




4th gen i7 Haswell 4770k, G.SKILL RipjawsX 16GB (4x4 Gb) DDR3 2400MHz, x1 GTS 460, Intel 180Gb 530 Series SSD, x1 Seagate 1Tb HDD, x1 Seagate 2Tb HDD, Modular 850w PSU, R.O.G. Maximus VII Formula mobo, Cooler Master Storm Trooper Chassis, Cooler Master V8 CPU cooler

"Five exclamation marks, the sure sign of an insane mind." - Terry Pratchett

No longer work for Orcon



455 posts

Ultimate Geek
+1 received by user: 69


  Reply # 1304594 13-May-2015 15:19
Send private message

FlameBeard:
kiwikiwi: I'm still getting issues in Whangarei. Happily sitting at 75Mbps/57mbps D/U but that will soon drop as soon as it hits 2PM and latency will start going up too till about 11PM.(Normally my streaming time but since it's incredibly jittery OBS can and will drop the stream multiple times)


As I understand it, your issue is compounded but not sourcing from the Auckland issues, and have been told as such via PM from SoundDude

Yeah...


Can't exactly play with this





You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

30 posts

Geek
+1 received by user: 3


  Reply # 1304608 13-May-2015 15:34
Send private message

Whats the guts with like breaking a contract if the service isn't up to par? Is it doable?

1 | ... | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | ... | 24
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.