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2 posts

Wannabe Geek


  # 1322170 10-Jun-2015 14:17
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UPDATE.

Upon posting my screenshot of issues above at 1PM. Orcon had called me 5 times to do testing and can now report my 100/50 connection is up and running at the correct speeds again.

They noted it towards an upgrade to hardware and Orcon was affected but no other ISPs.

Hope others get the same treatment.
Didnt even get asked to reboot my router on any of the calls.

177 posts

Master Geek


  # 1322176 10-Jun-2015 14:22
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Can confirm as well, 100/50 has been restored!

 
 
 
 


I fix stuff!
1783 posts

Uber Geek

Trusted
Vocus
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  # 1322201 10-Jun-2015 14:26
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Hi Guys

Sorry for not updating you. We have been working hard behind the scenes to resolve.

We believe we have found the issue and working hard to implement. Will have an update soon on timing.



11 posts

Geek


  # 1322218 10-Jun-2015 14:50
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Thanks Sounddude, have been having this issue since April and a resolution would be fantastic!

2048 posts

Uber Geek

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  # 1322226 10-Jun-2015 14:57
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I was contacted and my problem seems to have been resolved. Let's hope it has been fixed for all of us, now.

Thanks, Sounddude and the rest of the team.

25 posts

Geek


  # 1322361 10-Jun-2015 18:03
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Xanzoken: Thanks Sounddude, have been having this issue since April and a resolution would be fantastic!


I Concur here!

26 posts

Geek


  # 1322502 10-Jun-2015 23:37
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Sounddude: Hi Guys

Sorry for not updating you. We have been working hard behind the scenes to resolve.

We believe we have found the issue and working hard to implement. Will have an update soon on timing.




Hi,
Some people above have reported their connections are back to full speed now.

Has this 'fix' been applied to everyone already, or is it still a work in progress?

I'd just like clarification please as my connection is most definitely not back to normal/fixed yet (56mb/s max down tonight).

Thanks

 
 
 
 




455 posts

Ultimate Geek


  # 1322504 10-Jun-2015 23:48
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GTRgod:
Sounddude: Hi Guys

Sorry for not updating you. We have been working hard behind the scenes to resolve.

We believe we have found the issue and working hard to implement. Will have an update soon on timing.




Hi,
Some people above have reported their connections are back to full speed now.

Has this 'fix' been applied to everyone already, or is it still a work in progress?

I'd just like clarification please as my connection is most definitely not back to normal/fixed yet (56mb/s max down tonight).

Thanks


Certainly a work in progress but as expressed earlier I have no intentions remaining with Orcon with their efforts to fix it.



I am making the move and have already made the order with my winning ISP I am changing with. As a result I wish you all good luck and I hope this issue gets resolved. I can't participate in this thread anymore as I am switching from Orcon.

I really hope you guys get your issues sorted.





You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

I fix stuff!
1783 posts

Uber Geek

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  # 1322629 11-Jun-2015 09:19
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GTRgod: 
Hi,
Some people above have reported their connections are back to full speed now.

Has this 'fix' been applied to everyone already, or is it still a work in progress?

I'd just like clarification please as my connection is most definitely not back to normal/fixed yet (56mb/s max down tonight).

Thanks



Still a work in progress I am afraid. What area are you located in?



11 posts

Geek


  # 1322635 11-Jun-2015 09:22
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I'm located in Newmarket, Auckland - still an issue for me too. 

211 posts

Master Geek


  # 1322956 11-Jun-2015 18:28
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Internets been down for most of the day :/ and still not working.

Whangarei


Been on hold for 20mins, they say to restart the router for people in Northland but obviously hasn't work :(

25 posts

Geek


  # 1322972 11-Jun-2015 18:51
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Yeah died on me last night about 11pm mid raid. Got a couple angry text messages.

Tonight I'm getting odd speeds on 30/10

211 posts

Master Geek


  # 1322978 11-Jun-2015 19:18
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Waited on hold for 30mins then it came back up. Hung up, 5mins later it dies again lol.

https://www.speedtest.net/my-result/4424461673

Get better speed using my Iphones connection then most people seem to get on Orcon these days lol

26 posts

Geek


  # 1323021 11-Jun-2015 20:42
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Sounddude:


Still a work in progress I am afraid. What area are you located in?




I'm in Henderson, Auckland. Don't suppose you can provide any sort of ETA of when I might see improvement?


54 posts

Master Geek


  # 1323060 11-Jun-2015 22:19
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yeah our connection went from 100/50 to 70/50 now its 50/50 ^^

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