Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | ... | 24


455 posts

Ultimate Geek


  # 1285065 15-Apr-2015 19:59
Send private message

I'm going to bump again this is still continuing.






You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

11 posts

Geek


  # 1285121 15-Apr-2015 20:59
Send private message

dunedin fibre here, terrible ping on games duiring peak time :/

 
 
 
 


2 posts

Wannabe Geek


  # 1285133 15-Apr-2015 21:17
Send private message

Hamilton Orcon 30M ultra fibre here; I got about 170 ~ 190 ms when  I ping "www.google.co.nz" during peak time. The ping was about 30 ms before 7pm.  I got this high ping issue about 3 weeks. Tried call orcon customer support couple of times; all they do is ask me check my PC and restart my modem. 

2 posts

Wannabe Geek


  # 1285134 15-Apr-2015 21:19
Send private message

BTW, This happens everyday thesedays. Only go high ping during peak time.
Can't play AU server games.

1 post

Wannabe Geek


  # 1285202 15-Apr-2015 22:37
Send private message

I give up.

Changing ISP tomorrow.



455 posts

Ultimate Geek


  # 1285850 16-Apr-2015 21:07
Send private message

Still continuing. Would like an update as to what is going on.





You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

30 posts

Geek


  # 1285852 16-Apr-2015 21:11
Send private message

Does anyone know anybody who we could contact to actually speak to other than a helpdesk in Botswanaland?

 
 
 
 


54 posts

Master Geek


# 1285902 16-Apr-2015 22:29
Send private message

Advertising un-throttled internet then throttling during off peak. If only this was america, bring on the lawsuits surprised 

30 posts

Geek


  # 1285909 16-Apr-2015 22:34
Send private message

Like I said, I understand throughput throttling as that is stated in the u limited T&Cs but there is no reason for latency. I doubt it is intentional but some kind of press release or bulletin keeping us updated on the cause and solutions to remedy the problem, and preferably a timeframe would be nice.

It's hard when you have no avenue of escalating a complaint in a timely manner. The helpdesk just brushes you off as a localized issue, and doesn't even acknowledge that they are aware of any issue.



455 posts

Ultimate Geek


  # 1286899 18-Apr-2015 17:50
One person supports this post
Send private message

So this is not even peak time and I'm missing bandwidth.



Uhhh

Also 5 days since the last post from someone inside Orcon. This isn't looking good.





You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

3 posts

Wannabe Geek


  # 1287440 19-Apr-2015 21:19
Send private message

Does anyone know when this will be fixed? 

 

Its quite annoying playing games with 150-250ping...

 

I'm on Orcon ADSL in Wellington and experiencing the same issue where during peak hours I get hideous ping.

30 posts

Geek


  # 1287442 19-Apr-2015 21:21
Send private message

I ping 100ms to orcon itself :3

5778 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1287444 19-Apr-2015 21:24
Send private message

I've just noticed this myself tonight and last night from Khandallah VDSL.  Getting no more than 4Mbps tops to various Speedtest targets within NZ, except Callplus targets which give me upwards of 20-30Mbps.  Getting 10Mbps + to Australia.  I have 60Mbps sync speed from my modem.  

Is this some kind of guerrilla tactic from the ISPs not happy with Global Mode??!


857 posts

Ultimate Geek

Trusted

  # 1287719 20-Apr-2015 13:30
Send private message

Still struggling. This time in the afternoon.

Orcon Business 100/50 plan. Auckland CBD. Speedtest to Spark Auckland:





 


3344 posts

Uber Geek

Trusted
Vocus

# 1287790 20-Apr-2015 14:45
Send private message

Hi Everyone

Apologies if we've been a bit quiet.  

Despite a considerable amount of work to improve matters, we are aware that some customers are still experiencing slowdowns and an increase in latency during peak times.

Rest assured this is not the result of deliberate throttling of traffic, and that we are working hard on addressing the issue.

I can't provide any concrete timeframes just yet.  Once we have a better picture of what is to be done and what the expected timeframes will be, we'll provide an update to that effect.

Again, thank you for your patience, and your continued feedback.  It is much appreciated.

Cheers,

Dan

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | ... | 24
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18


Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.