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11 posts


# 171789 1-May-2015 09:46
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Since around 10pm last night out Internet went down, the only box has solid green lights for power and optical but the (Orange) lan light no longer lights up. Anyone else experiencing similar issue ? Am in Dunedin

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  # 1294846 1-May-2015 10:05
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The LAN light now lighting up means that the issue is between the ONT and the CPE. Please check your internal cabling and the CPE. 

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  # 1294862 1-May-2015 10:31
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we've rebooted router+ ONT, re plugged in all cables and still has the same issue. No lights on LAN for the ONT box. We haven't changed anything ( from when it was previously working ) physically.


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  # 1294868 1-May-2015 10:35
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Adding on ,we found out our neighbour is down as well - on orcon UFB too

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  # 1295067 1-May-2015 14:32
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have you called and logged a fault?

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