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232 posts

Master Geek


# 173817 7-Jun-2015 19:40
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I have been trying to load an Italian website www.western.it/en/

I have tried using my two computers and FireFox, Chrome and CMBrowser (android).
All of them fail with usually a "Timed out" error message.
These computers are all accessing the internet through a single Orcon Genius gateway.

I have no problem with any other website that I've tried.

Others, on a forum that I run, have no problems loading this website, but none have been able to confirm for me if the problem is with Orcon.

I can run a TraceRoute, which shows connections all the way to Firenze.

Any ideas as to what I can test next?

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  # 1318848 7-Jun-2015 19:49
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on spark here and times out also this reports it as down as well.

Edit: now its showing as up , looks a bit unstable at the moment.

http://downforeveryoneorjustme.com/western.it






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Master Geek


  # 1318850 7-Jun-2015 19:52
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Thanks for the reply.
That's funny. Yesterday I had several people (on my non-tech forum) using various ISP's report that they could connect OK and no-one else was having my problems.
One of them also reported that the site was recorded as being "Up". ???

Just checked
"It's just you. http://western.it is up. "

 
 
 
 


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  # 1318852 7-Jun-2015 19:56
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No it is down - the site doesn't load for me (Snap UFB):

It's not just you! http://western.it looks down from here.

 

 




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  # 1318854 7-Jun-2015 20:03
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Working for me (Mynxnet UFB) but it definitely sounds like there's something wrong with it.

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  # 1319234 8-Jun-2015 11:08
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Many providers having issues some may have cached the site some may have different routes to the site.




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Master Geek


  # 1319362 8-Jun-2015 13:14
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OK. Thanks.
If I have sent an email message to somebody@western.it does this problem have any affect on whether that email will be delivered?



232 posts

Master Geek


  # 1335704 2-Jul-2015 13:03
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Turned out to be a problem only for Orcon users.
They finally tracked it down, yesterday, to being unable to connect only to the Western site through a number of Orcon servers.
It appears that the Western site is blocking access from a range of IP addresses that include the Orcon IPs.

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