Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2542 posts

Uber Geek
+1 received by user: 759

Trusted
Lifetime subscriber

# 173862 9-Jun-2015 08:47
Send private message

I had a commercial client's broadband near Mangere Bridge go offline last night at around 9pm.

Orcon helpdesk have advised by phone there is an Auckland-wide outage.  I have no other clients using Orcon to confirm.

I have asked Orcon to update their Network Status page.




"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

Filter this topic showing only the reply marked as answer Create new topic


2542 posts

Uber Geek
+1 received by user: 759

Trusted
Lifetime subscriber

  # 1320142 9-Jun-2015 11:17
Send private message

Network Status Page has been updated.  It indicates the issue has been escalated to Chorus.  It sounds like the DSL layer is connecting but the PPP side of things is falling over.

https://www.orcon.net.nz/support/network_status 




"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

270 posts

Ultimate Geek
+1 received by user: 59

Trusted
Vocus

  # 1320174 9-Jun-2015 11:26
Send private message

Hi there,

My apologies for the inconvenience - as you've noted our network status page has been updated and we've raised this with Chorus to investigate. Fingers crossed we can have everyone back online very soon!

Cheers,

Cam

 
 
 
 




2542 posts

Uber Geek
+1 received by user: 759

Trusted
Lifetime subscriber

  # 1320176 9-Jun-2015 11:30
Send private message

Thanks Cam

Given the issue started last night, it was a shame that the Network Status Page was only updated mid-morning.




"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

I fix stuff!
1754 posts

Uber Geek
+1 received by user: 424

Trusted
Vocus
Subscriber

  # 1320245 9-Jun-2015 12:52
Send private message

Dynamic: Network Status Page has been updated.  It indicates the issue has been escalated to Chorus.  It sounds like the DSL layer is connecting but the PPP side of things is falling over.


Looks to be a psychical fibre fault between Chorus and our equipment at the Papatoetoe Exchange. We have guys onsite working to resolve the issue.

This will only be effecting a small amount of customers who connect via the Papatoetoe Exchange.

Again apologies for any inconvenience!






2542 posts

Uber Geek
+1 received by user: 759

Trusted
Lifetime subscriber

  # 1320453 9-Jun-2015 16:47
Send private message

Hi Orconers.  Any chance of an update?  Cheers.




"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams



2542 posts

Uber Geek
+1 received by user: 759

Trusted
Lifetime subscriber

  # 1320720 9-Jun-2015 21:47
Send private message

Connection was restored not long before 8pm.  Almost 24 hours.  Pretty painful for my customer who runs a 16 hour a day operation.

I think we'll be looking at a 3G failover option after this.




"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

Filter this topic showing only the reply marked as answer Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35


Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18


E-scooter share scheme launches in Wellington
Posted 17-Jun-2019 12:34


Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51


Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47


100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35


5G uptake even faster than expected
Posted 12-Jun-2019 10:01


Xbox showcases 60 anticipated games
Posted 10-Jun-2019 20:24


Trend Micro Turns Public Hotspots into Secure Networks with WiFi Protection for Mobile Devices
Posted 5-Jun-2019 13:24


Bold UK spinoff for beauty software company Flossie
Posted 2-Jun-2019 14:10


Amazon Introduces Echo Show 5
Posted 1-Jun-2019 15:32


Epson launches new 4K Pro-UHD projector technology
Posted 1-Jun-2019 15:26


Lenovo and Qualcomm unveil first 5G PC called Project Limitless
Posted 28-May-2019 20:23


Intel introduces new 10th Gen Intel Core Processors and Project Athena
Posted 28-May-2019 19:28



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.