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7 posts

Wannabe Geek


# 174952 11-Jun-2015 21:23
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This has only started to happen in the last month. Every night after about 7:30pm my speed just turns to rubbish. I can't watch YouTube videos in hd or watch twitch streams without a constant buffer every 3 seconds! My sync speed is 25mbit down and 10 up but this is my speediest result https://www.speedtest.net/my-result/i/1272116632
Please help.
Thanks :)
- Andrew

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8541 posts

Uber Geek
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  # 1323124 12-Jun-2015 06:15
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call and lodge a fault



7 posts

Wannabe Geek


  # 1323615 12-Jun-2015 18:38
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Have just done that thank.
Hopefully this issue can be sorted because its starting to bug me a lot lol.

This is my modem info:



But my speedtest says different:


 
 
 
 


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Ultimate Geek
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  # 1323617 12-Jun-2015 18:44
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If they offer to send out a tech - try and avoid it. With your sync rate vs speedtest, the issue isn't something that a tech can fix unless it's a bung port - and that should be the last thing to try, not the first.



7 posts

Wannabe Geek


  # 1323635 12-Jun-2015 19:16
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Thanks, I was reading up and I might ask them to do a port reset so the DSLAM can do its 10 day magic again.

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Wannabe Geek
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  # 1323648 12-Jun-2015 19:48
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Unlikely to be an issue with your tail speed. I work for an ISP and there has been a significant increase in backbone traffic over the last few months with the advent of Netflix, Lightbox etc.....

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  # 1323650 12-Jun-2015 19:55
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HeyItsAndrew: Thanks, I was reading up and I might ask them to do a port reset so the DSLAM can do its 10 day magic again.


DLM isn't going to affect this. Your throughput is lower than your sync rate, so very unlikely to be a line issue.

Most probably congestion, what else is running on your network? Streaming / backups / anything else uploading in he background?



7 posts

Wannabe Geek


  # 1323754 12-Jun-2015 23:43
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Nope, nothing else. When I do speed tests I make sure their is nothing else using the Internet. You do make a very good point about it most likely being congestion though. I'll see what orcon has to say.
Thanks
- Andrew

 
 
 
 




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Wannabe Geek


  # 1323774 13-Jun-2015 01:46
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Just did another speedtest at about 1:30am and my speeds are back up to a solid 25mbit down and 10 up. That congestion must be one hell of a problem if it's getting to the point of VDSL being reduced to ADSL1 speeds :/

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Ultimate Geek
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  # 1323775 13-Jun-2015 02:25
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HeyItsAndrew: Just did another speedtest at about 1:30am and my speeds are back up to a solid 25mbit down and 10 up. That congestion must be one hell of a problem if it's getting to the point of VDSL being reduced to ADSL1 speeds :/


If it happens again for another night you might want to protest your issue in the mega thread I started on the 30th of march about a congestion issue

http://www.geekzone.co.nz/forums.asp?forumid=82&topicid=170919

Of course if it stays that way and stays fine then no need.





You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

HTTP 404 Sarcasm not found.

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  # 1323783 13-Jun-2015 07:02
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i would almost bet the congestion issue is chorus related, not orcon related

bigpipe and a few otjher ISP's had issues a few weeks back and chorus had to do a few tweaks but it came right.

keep reporting it through to orcon



7 posts

Wannabe Geek


  # 1323921 13-Jun-2015 11:38
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I know if it's congestion it's a chorus problem because chorus owns the copper network. I will ask orcon if that's the problem and if they could pass it along to chorus in my area (I live in southland lol) It will be so good when I get ufb here.

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