Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 
8955 posts

Uber Geek

Lifetime subscriber

  # 1408107 17-Oct-2015 06:58
Send private message

why are you testing via wifi? eliminate all the variables with your control

412 posts

Ultimate Geek


  # 1408126 17-Oct-2015 08:33
Send private message

I am not sure if it's just a modem thing and feel free to correct me if I am wrong

The attenuation figures look weird to me

14db up and 37db down!




 The views expressed by me are not necessarily those of my employer


 
 
 
 




15 posts

Geek


  # 1408130 17-Oct-2015 09:10
Send private message

hyperman: I am not sure if it's just a modem thing and feel free to correct me if I am wrong

The attenuation figures look weird to me

14db up and 37db down!

It is weird, but my PC was off and I had just got inside from street drags and no other devices in the house were on. The router is in my bedroom- I've posted a picture above showing similar figures from my PC too.
Man this is so frustrating, I don't want to pay for service like this.



15 posts

Geek


  # 1408131 17-Oct-2015 09:13
Send private message

Jase2985: why are you testing via wifi? eliminate all the variables with your control

Because I've tested countless times via my PC. No other devices were online (or even turned on) in the household, it was like 3:30am haha I'd just got home from street drags.
I feel testing from my phone (iPhone 5S, 32GB) would put something else to the table to eliminate the chances of a faulty network service or adapter on my PC.
The performance is still abysmal. Same or similar stats to what I get on my PC tests.

457 posts

Ultimate Geek

Trusted

  # 1408174 17-Oct-2015 11:47
Send private message

Noodlepiss: How is this acceptable? For $100/month?
Click to see full size


With latency of about 1156ms I'm surprised the speedtest even connected.
There's several problems that could cause this:

1.) wifi....
2.) router (or any bridge in between)
3.) Faulty master filter
4.) Faulty exchange port where its a Chours ISAM or a Orcon MSAN

Run a ping to the router and see what you get... Latency should be 1ms or less on Ethernet and no more than 10ms on Wifi the more traffic you and other people of the same wifi channel the slower the speeds will go.

"CMD --> ping -n 10 192.168.1.1 (Assuming the router is 182.168.1.1)
"CMD --> tracert -d 8.8.8.8 (-d will not resolve the hostnames makes it tidy for pasting here)

Run these when the network is doing no traffic... I never trust speedtest's these days I only use when I know there's no issues and want to know the total throughput speeds. Using it to troubleshoot speed issues if you already know your speed is slow is a waste of time.

 

First lets see those pings/traceroutes first.




---------------------------------------------------------------
Nebukadnessar




15 posts

Geek


  # 1408247 17-Oct-2015 14:33
Send private message

Nebbie:
Noodlepiss: How is this acceptable? For $100/month?
Click to see full size


With latency of about 1156ms I'm surprised the speedtest even connected.
There's several problems that could cause this:

1.) wifi....
2.) router (or any bridge in between)
3.) Faulty master filter
4.) Faulty exchange port where its a Chours ISAM or a Orcon MSAN

Run a ping to the router and see what you get... Latency should be 1ms or less on Ethernet and no more than 10ms on Wifi the more traffic you and other people of the same wifi channel the slower the speeds will go.

"CMD --> ping -n 10 192.168.1.1 (Assuming the router is 182.168.1.1)
"CMD --> tracert -d 8.8.8.8 (-d will not resolve the hostnames makes it tidy for pasting here)

Run these when the network is doing no traffic... I never trust speedtest's these days I only use when I know there's no issues and want to know the total throughput speeds. Using it to troubleshoot speed issues if you already know your speed is slow is a waste of time. First lets see those pings/traceroutes first.

Hey man, cheers for the response.
Completed those tasks, here are the results.
Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ping -n 10 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.1.1:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Windows\system32>tracert -d 8.8.8.8

Tracing route to 8.8.8.8 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 20 ms 19 ms 19 ms 121.98.9.141
4 20 ms 19 ms 19 ms 121.99.12.0
5 20 ms 19 ms 19 ms 121.99.1.34
6 19 ms 19 ms 20 ms 121.99.1.35
7 43 ms 42 ms 42 ms 72.14.243.237
8 42 ms 42 ms 42 ms 72.14.243.236
9 43 ms 42 ms 43 ms 216.239.40.233
10 43 ms 42 ms 42 ms 216.239.41.3
11 43 ms 42 ms 43 ms 8.8.8.8

Trace complete.

C:\Windows\system32>

I can't see the router being a problem, as I've tested another router (Asus DSL N66U (only 3 weeks old at the time, too)) and had the same results, as well as the same erratic performance.
I hope that data is useful for you!

Cheers,
Alistair

457 posts

Ultimate Geek

Trusted

  # 1408300 17-Oct-2015 17:20
Send private message

Noodlepiss:

I can't see the router being a problem, as I've tested another router (Asus DSL N66U (only 3 weeks old at the time, too)) and had the same results, as well as the same erratic performance.
I hope that data is useful for you!

Cheers,
Alistair
ok cool, good Router :) replaced recently good.
All the pings looks good was the issues at the time of the tests?

Can you do one more thing...
Run a ping test and do a speed test at the same time? (I'm expecting some rise but want to see it while a speedtest is running)

What I'm trying to get here is if your latency shoots though the roof when a small amount of data is transferred Usually indicates packet loss for larger frames possibly due to a faulty port at the exchange.

You got a bastard of a fault here :)




---------------------------------------------------------------
Nebukadnessar


 
 
 
 


11 posts

Geek


  # 1412993 23-Oct-2015 19:14
Send private message

I am having similar problems and also in a rural location. 

Orcon's response has been nothing short of abysmal.  At one point they tried to tell me that a 4 hour disconnection was an acceptable service level!

Now they are trying to tell me that the problem is because I am not using a filter on the line and the disconnections are occurring when the phone is in use.  Nice theory but for the fact that I am on a naked connection!

1 | 2 | 3 
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33


IMAGR and Farro bring checkout-less supermarket shopping to New Zealand
Posted 5-Dec-2019 09:07


Wellington Airport becomes first 5G connected airport in the country
Posted 3-Dec-2019 08:42


MetService secures Al Jazeera as a new weather client
Posted 28-Nov-2019 09:40


NZ a top 10 connected nation with stage one of ultra-fast broadband roll-out completed
Posted 24-Nov-2019 14:15


Microsoft Translator understands te reo Māori
Posted 22-Nov-2019 08:46


Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00


Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.