Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1650 posts

Uber Geek
+1 received by user: 303

Subscriber

Topic # 182622 23-Oct-2015 13:36
Send private message

Interesting that Orcon's starter plan is now 100/20. I will be switching from 30/10 80GB to 100/20 100GB for the same price ($85).

My current black Genius router (V1424 fware) is very reliable but I am wondering about pushing to have it replaced with the NP4V because my current Genius won't allow wireless attached devices to share my network. (Trying to access shares results in a 80070035 'Network path not found' error).

I have another AP upstairs that does share properly so it is not a real biggie but the Genius should share as well.

The plan change means I will go onto a 12 month contract so perhaps it is reasonable to ask for a properly working router?



Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8
2038 posts

Uber Geek
+1 received by user: 212

Subscriber

  Reply # 1411812 23-Oct-2015 13:41
Send private message

If you are not currently in contract and you'll be going to a new contract definitely ask for a properly working router.

Worst case they say no and you go to another ISP who will give you a new router.

We changed ISP a few months ago and with UFB it was seamless, the new router uses port based authentication so I didn't even have to change the user name and password on the router.  When I went to work we were connected with our old ISP and when I got home we were connected with our new ISP.  I didn't even have to reboot the router.

372 posts

Ultimate Geek
+1 received by user: 38


  Reply # 1412879 23-Oct-2015 15:25
Send private message

looks one has to ask to be switched from 30/10 to 100/20?

 
 
 
 




1650 posts

Uber Geek
+1 received by user: 303

Subscriber

  Reply # 1413162 24-Oct-2015 13:29
Send private message

@graemeh - yes, I am off contract. I've had UFB for over three years, now. Would have to hope a new router is as reliable as the old one!

@hangon - Probably. I just took it for granted as this has often been the case for this sort of thing.

But if you want to switch, wait till the 29th as they can't do it till then.

259 posts

Ultimate Geek
+1 received by user: 83


  Reply # 1414211 26-Oct-2015 23:06
Send private message

Looks good - more for the same price , why wouldn't you?

Oh, because you have to deal with their call centre :-(

Time to harness my inner masochist and give them a call ...

240 posts

Master Geek
+1 received by user: 36

Trusted
Orcon

  Reply # 1414360 27-Oct-2015 09:03
One person supports this post
Send private message

You'll actually need a new modem with the new plans, the old black Genius device won't work. :) The modem we use with these plans is the Netcomm NF4V, and you'll be sent one to coincide with your plan change.

For any current customers looking at swapping over the new plans, they're not quite ready just yet, but if you give our Sales team a buzz on 0800 56 46 87 they can add you to the list to get swapped over when they're launched. Cheers!

373 posts

Ultimate Geek
+1 received by user: 54


  Reply # 1414377 27-Oct-2015 09:36
Send private message

Some Wifi routers have a client isolation mode which prevents peer to peer type communication, check the settings.



1650 posts

Uber Geek
+1 received by user: 303

Subscriber

  Reply # 1414664 27-Oct-2015 14:01
Send private message

Thanks, Cameron, for that info. The person I spoke to said I wouldn't need the new router.

@elpenguino - no delay to speak of using the ph no. advertised for plan changes.

259 posts

Ultimate Geek
+1 received by user: 83


  Reply # 1414843 27-Oct-2015 16:18
Send private message

thanks @linw - I don't want to be too harsh on the orcon call centre - the last time I called the experience was better.
I just have 'a thing' about off-shoring these services because I would like to see them kept locally.
Back to the topic, that's a good deal indeed, I'll call when the coast is clear. Unlimited @ 100MB, it's a long way from where I was 10 years ago.

645 posts

Ultimate Geek
+1 received by user: 89

Trusted

  Reply # 1416358 29-Oct-2015 19:32
Send private message

Any word on changes to business plans? I'm hanging out to upgrade to 200/200 from our current 100/50 but these don't seem to be updated?

372 posts

Ultimate Geek
+1 received by user: 38


  Reply # 1416972 30-Oct-2015 13:06
Send private message

bameron: You'll actually need a new modem with the new plans, the old black Genius device won't work. :) The modem we use with these plans is the Netcomm NF4V, and you'll be sent one to coincide with your plan change.

For any current customers looking at swapping over the new plans, they're not quite ready just yet, but if you give our Sales team a buzz on 0800 56 46 87 they can add you to the list to get swapped over when they're launched. Cheers!


Could you please confirm if I've already had a NF4V (white) I don't need to a new device sent? I called yesterday the nice lady was saying they will need to send a new modem specifically configured for the new plan.

PM sent with my modem details. Thanks.

Only had it for a new months feels like a waste.

240 posts

Master Geek
+1 received by user: 36

Trusted
Orcon

  Reply # 1417037 30-Oct-2015 14:22
Send private message

hangon:
bameron: You'll actually need a new modem with the new plans, the old black Genius device won't work. :) The modem we use with these plans is the Netcomm NF4V, and you'll be sent one to coincide with your plan change.

For any current customers looking at swapping over the new plans, they're not quite ready just yet, but if you give our Sales team a buzz on 0800 56 46 87 they can add you to the list to get swapped over when they're launched. Cheers!


Could you please confirm if I've already had a NF4V (white) I don't need to a new device sent? I called yesterday the nice lady was saying they will need to send a new modem specifically configured for the new plan.

PM sent with my modem details. Thanks.

Only had it for a new months feels like a waste.


You will need a new NF4V.

372 posts

Ultimate Geek
+1 received by user: 38


  Reply # 1417090 30-Oct-2015 15:28
Send private message

bameron:
You will need a new NF4V.

Thank you.



1650 posts

Uber Geek
+1 received by user: 303

Subscriber

  Reply # 1417392 30-Oct-2015 22:33
2 people support this post
Send private message

Signed up today. 

1358 posts

Uber Geek
+1 received by user: 323


  Reply # 1419091 2-Nov-2015 18:55
Send private message

How long did the change take?  I requested it on mine today but no sign of any the change.



1650 posts

Uber Geek
+1 received by user: 303

Subscriber

  Reply # 1419487 3-Nov-2015 08:57
Send private message

Nothing yet. I presume when a new router arrives it will be imminent. 

But, hey, I am in no immediate hurry and the current setup is working fine.

 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces new 8th Generation processors
Posted 21-Aug-2017 19:02


Trend Micro launches Home Network Security
Posted 21-Aug-2017 18:38


Avondale College students at top of Microsoft Office Specialist World Championship
Posted 21-Aug-2017 14:11


Garmin introduces inReach SE+ and inReach Explorer+
Posted 21-Aug-2017 14:05


Public Wi-Fi plus cloud file sharing
Posted 18-Aug-2017 11:20


D-Link NZ launches professional Wireless AC Wave 2 Access Point for businesses
Posted 17-Aug-2017 19:25


Garmin introduces the Rino 700 five-watt two-way handheld radio
Posted 17-Aug-2017 19:04


Garmin announces the Foretrex 601 and Foretrex 701 Ballistic Edition for outdoor and tactical use
Posted 17-Aug-2017 19:02


Brightstar announces new distribution partnership with Samsung Knox platform in Australia
Posted 17-Aug-2017 17:07


Free gig-enabled WiFi network extends across Dunedin
Posted 17-Aug-2017 17:04


Samsung expands with connect Gear S3 Frontier
Posted 17-Aug-2017 15:55


Fact-checking Southern Cross Next cable is fastest to USA
Posted 17-Aug-2017 13:57


Thurrott says Microsoft Surface is dead last for reliability
Posted 16-Aug-2017 15:19


LibreOffice 5.4 works better with Microsoft Office files
Posted 16-Aug-2017 13:32


Certus launches Cognition
Posted 14-Aug-2017 09:31



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.