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  Reply # 1440180 3-Dec-2015 21:53
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are you sure you disabled wifi on the laptop once you plugged it in via ethernet?



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  Reply # 1440181 3-Dec-2015 22:00
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jnimmo: Is that your closest Speedtest server? Ping seems kind of high.
Sounds like possible congestion or fault at the handover but surely it wouldn't be that dramatic.

I wonder if there is like a trace they can run on your connection for 24 hours like they used to be able to do with ADSL
i tried many different speedtest servers.  they all vary wildly. one i just did:


curiously, http://linetest.nz/ to chch gives me 95Mbps but auckland is 57Mbps.  Downloading an iso from http://mirror.orcon.net.nz/ubuntu-releases/ gives me 700KB/s

Jase2985: are you sure you disabled wifi on the laptop once you plugged it in via ethernet?

I'm not a derp.


 
 
 
 


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  Reply # 1440182 3-Dec-2015 22:09
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stranger things have happened

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  Reply # 1440187 3-Dec-2015 22:25
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Plot twist: I'm in Wanganui so it's always faster testing to Auckland. Tonight however: Auck - 35 down, christchurch 80 down and with a lower ping. This is just weird.

Edit:  that was using the orcon speedtest, using speedtest.net to a chch server gives me similar results to Auck with a higher ping as expected... 




 



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  Reply # 1441146 5-Dec-2015 21:46
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So on Friday I finally get someone that can help and they email me a link to a tool that performs and submits off a line test.  Nek minit, the issue is gone - both friday evening and tonight there's no issue.

wondering if it's a provisioning thing?  does one's connection start out in some kind of no mans land before the account set up is complete? there was some oddity that the helpdesk couldn't make the link between my phone number and my account.

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  Reply # 1441157 5-Dec-2015 22:04
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MadEngineer: So on Friday I finally get someone that can help and they email me a link to a tool that performs and submits off a line test.  Nek minit, the issue is gone - both friday evening and tonight there's no issue.

wondering if it's a provisioning thing?  does one's connection start out in some kind of no mans land before the account set up is complete? there was some oddity that the helpdesk couldn't make the link between my phone number and my account.


I suspect they got the fibre company to fix the issue. Not an RSP issue

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