Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

2 posts

Wannabe Geek

Topic # 190798 12-Jan-2016 18:55
Send private message


Long story short, I have the old genius modem/router but it always disconnects my work vpn after a few minutes. I asked orcon politely if I could get a different modem and was firmly told no. Last week the old genius modem got hacked and was providing dodgey dns to the dhcp clients. I looked at the config and couldn't see any dns settings manually configured, after performing a factory reset on it, it no longer did this but I'm no longer confident in it, I'm not sure if the firmware is compromised or not. So I thought an option would be to get a non orcon branded NF4V given that its what orcon hand out now and would have the best chance of being compatible.

Orcon helpdesk has told me that I'll never be able to use VOIP on this modem because it requires the mac/serial of the modem that is provided by them.

So 3 questions.
1. is the above true re mac/serial
2. Can I get the original genius modem to provide voip functionality via another modem or is it the WAN mac that they are looking at?
3. Can I configure the non orcon branded NF4V to support the voip service? if so can anyone provide information on the config

After browsing these forums I have got it to the point with the NF4V where the voip service registers, I get dial tone and can make outbound calls. But inbound calls go straight to voicemail. Am I missing a simple config item or is it just not possible without an orcon supplied modem? I'm hoping that if it is possible then someone could provide a few screenshots of how orcon configures the sip settings. Or is it possible to use orcons provisioning server with this modem to get their firmware and if so what settings would I be using the in tr069 config?


Create new topic
108 posts

Master Geek
+1 received by user: 8

  Reply # 1468654 12-Jan-2016 19:08
Send private message

Orcon read the MAC number and serial numbers of the modems that connect to them. If they don't match, they won't work. That is what I believe. At least with fibre that is. When I upgraded they wanted the serial numbers of the new modem to check they were correct. Once I plugged it in they could read the numbers and had to configure their end for it to receive internet service on my account.

I fix stuff!
1654 posts

Uber Geek
+1 received by user: 317


  Reply # 1468951 13-Jan-2016 10:10
Send private message

We don't block, we just don't support it.

7833 posts

Uber Geek
+1 received by user: 783


  Reply # 1468982 13-Jan-2016 10:53
One person supports this post
Send private message

Maybe time to move from Orcon to Spark naked unlimited and port your number to 2Talk..



2 posts

Wannabe Geek

  Reply # 1469110 13-Jan-2016 15:04
Send private message

Ok Cheers guys, good to know that nothing is blocking it. Just a matter of figuring out what I've got configured wrong.

After working for xtra back in the day I vowed I'd never use telecom/spark again :D

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Hawaiki Transpacific cable ready-for-service
Posted 20-Jul-2018 11:29

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40

Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36

Microsoft ices heated developers
Posted 6-Jul-2018 20:16

PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45

Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40

Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08

Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03

Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27

Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13

Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00

Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12

Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52 to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.