Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


28 posts

Geek
+1 received by user: 3


Topic # 190900 15-Jan-2016 16:10
Send private message

Hi,

Does this happen to you!?

1) Download http://zeus.jetstream.co.nz/450M.bin (local) and http://ftp.swin.edu.au/gentoo/releases/amd64/autobuilds/current-admincd-amd64/admincd-amd64-20151231.iso (International)
2) During this download does your ping increase to 121.98.0.1 or games1.orcon.net.nz  (ping -t games1.orcon.net.nz during the download)

In my case:
The connection is limited to approx 100Mbit and ping increases from a fairly solid 7ms to an unstable 60ms+ and packet loss. (overseas pings are worse, more packetloss)

Note: testing the same thing on a non-orcon 200/200 connection the ping did not even budge while doing excess of 200mbit.


Things I have tried:
Contacting Orcon Helpdesk
Rebooting router and ONT
Replacing Orcon router (another orcon router,dd-wrt, sophos utm)
Replacing network cables with new cables.
Using different computers/OS (windows 7, windows 10, OSX)

During some testing I've seen it peak over 100Mbit but the latency/packetloss is still there, repeated testing shows there is a soft 100Mbit cap somewhere.



Regards,
Looking for another ISP

Create new topic
3477 posts

Uber Geek
+1 received by user: 1252

Subscriber

  Reply # 1472052 15-Jan-2016 16:18
One person supports this post
Send private message

What router have you got? The Netcomm NF4V is super average. I would suggest the CPU is just freaking out having to NAT 100Mbps.



28 posts

Geek
+1 received by user: 3


  Reply # 1472061 15-Jan-2016 16:24
Send private message

Hi chevrolux,

chevrolux: What router have you got? The Netcomm NF4V is super average. I would suggest the CPU is just freaking out having to NAT 100Mbps.


Routers I've tried:
2x Orcon NF4V
2x DD-WRT's (both capable of 200Mbit)
1x Routerboard RB2011UAS-RM 
2x Sophos UTM (9/XG running on hardware that can saturate 10Gbit)

Edit: non-Orcon routers were directly connected to the ONT.

1478 posts

Uber Geek
+1 received by user: 550


  Reply # 1472066 15-Jan-2016 16:28
Send private message

Do you have gigabit link between your ONT and router, and between your router and computer?

4908 posts

Uber Geek
+1 received by user: 1539


  Reply # 1472070 15-Jan-2016 16:32
Send private message

DarkShadow: Do you have gigabit link between your ONT and router, and between your router and computer?


Good thinking. 1 dodgy crimp on a cable could cause that connection to drop to 100Mb.

Can you get 200Mb/s on the upstream OK?



28 posts

Geek
+1 received by user: 3


  Reply # 1472073 15-Jan-2016 16:35
Send private message

Hi DarkShadow,

DarkShadow: Do you have gigabit link between your ONT and router, and between your router and computer?

Yes and Yes, I'm able to achieve 200Mbit uploading.



4908 posts

Uber Geek
+1 received by user: 1539


  Reply # 1472079 15-Jan-2016 16:42
Send private message

Traceroute any help in determining how far away the issue lies?

26633 posts

Uber Geek
+1 received by user: 6133

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1472082 15-Jan-2016 16:44
2 people support this post
Send private message

chevrolux: What router have you got? The Netcomm NF4V is super average. I would suggest the CPU is just freaking out having to NAT 100Mbps.


NF4V copes with waaaaay more than that. It takes a few hundred mbps of small packets to saturate it. IMHO they're still one of the best value for money routers on the market and the fact there are such few issues with them despite a number of ISPs deploying these in large numbers really backs that up.





13990 posts

Uber Geek
+1 received by user: 2493

Trusted
Subscriber

  Reply # 1472085 15-Jan-2016 16:50
Send private message

Snap/2 degrees 100/20 fiber, Fritzbox 7390. Ping doubles during the local download. Download speed was 92Mbps or so. I have gigabit ethernet to my router. I would expect some increase but not quite that much. It doesn't seem so bad to me though, not sure I'd bother doing anything about it.

ping -t 121.98.0.1

Pinging 121.98.0.1 with 32 bytes of data:
Reply from 121.98.0.1: bytes=32 time=13ms TTL=59
Reply from 121.98.0.1: bytes=32 time=12ms TTL=59
Reply from 121.98.0.1: bytes=32 time=13ms TTL=59
Reply from 121.98.0.1: bytes=32 time=13ms TTL=59
Reply from 121.98.0.1: bytes=32 time=11ms TTL=59
Reply from 121.98.0.1: bytes=32 time=10ms TTL=59
Reply from 121.98.0.1: bytes=32 time=11ms TTL=59
Reply from 121.98.0.1: bytes=32 time=13ms TTL=59
Reply from 121.98.0.1: bytes=32 time=10ms TTL=59
Reply from 121.98.0.1: bytes=32 time=21ms TTL=59 Download starts, ping doubles.
Reply from 121.98.0.1: bytes=32 time=19ms TTL=59
Reply from 121.98.0.1: bytes=32 time=21ms TTL=59
Reply from 121.98.0.1: bytes=32 time=22ms TTL=59
Reply from 121.98.0.1: bytes=32 time=22ms TTL=59
Reply from 121.98.0.1: bytes=32 time=22ms TTL=59
Reply from 121.98.0.1: bytes=32 time=24ms TTL=59
Reply from 121.98.0.1: bytes=32 time=21ms TTL=59
Reply from 121.98.0.1: bytes=32 time=21ms TTL=59  Cancel download, ping goes back
Reply from 121.98.0.1: bytes=32 time=13ms TTL=59
Reply from 121.98.0.1: bytes=32 time=14ms TTL=59
Reply from 121.98.0.1: bytes=32 time=14ms TTL=59
Reply from 121.98.0.1: bytes=32 time=10ms TTL=59
Reply from 121.98.0.1: bytes=32 time=10ms TTL=59

Ping statistics for 121.98.0.1:
Packets: Sent = 23, Received = 23, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 24ms, Average = 15ms
Control-C
^C
C:\Users\timwi>




AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer




28 posts

Geek
+1 received by user: 3


  Reply # 1472088 15-Jan-2016 16:52
Send private message

sbiddle:
chevrolux: What router have you got? The Netcomm NF4V is super average. I would suggest the CPU is just freaking out having to NAT 100Mbps.


NF4V copes with waaaaay more than that. It takes a few hundred mbps of small packets to saturate it.


Yup I don't see why Orcon would send me a router that couldn't handle the connection.
I had two as well, as I had upgraded from 100/20 to 200/200 and they insisted I have a new one.

FYI They also confirmed the fibre profile was correct over a week ago, after much insisting the issue is at their end.




3343 posts

Uber Geek
+1 received by user: 1089

Trusted
Vocus

  Reply # 1472091 15-Jan-2016 16:53
Send private message

sbiddle:
chevrolux: What router have you got? The Netcomm NF4V is super average. I would suggest the CPU is just freaking out having to NAT 100Mbps.


NF4V copes with waaaaay more than that. It takes a few hundred mbps of small packets to saturate it. IMHO they're still one of the best value for money routers on the market and the fact there are such few issues with them despite a number of ISPs deploying these in large numbers really backs that up.


Indeed, the NF4V has packet accelerator tech and is quite capable of NATting gigabit at line speed under most circumstances.

Certainly this doesn't sound right and it may be that your line hasn't been provisioned correctly.  Drop me a PM with your username and/or a ticket number and I'll follow up for you.

EDIT: see your note regarding the correct profile being in place, still please give me the opportunity to follow up as obviously something isn't quite right and getting almost exactly 100Mbps is very suspicious.  Cheers.



28 posts

Geek
+1 received by user: 3


  Reply # 1472092 15-Jan-2016 16:53
Send private message

timmmay: Snap/2 degrees 100/20 fiber, Fritzbox 7390. Ping doubles during the local download. Download speed was 92Mbps or so. I have gigabit ethernet to my router. I would expect some increase but not quite that much. It doesn't seem so bad to me though, not sure I'd bother doing anything about it.

ping -t 121.98.0.1

Pinging 121.98.0.1 with 32 bytes of data:
Reply from 121.98.0.1: bytes=32 time=13ms TTL=59
Reply from 121.98.0.1: bytes=32 time=12ms TTL=59
Reply from 121.98.0.1: bytes=32 time=13ms TTL=59
Reply from 121.98.0.1: bytes=32 time=13ms TTL=59
Reply from 121.98.0.1: bytes=32 time=11ms TTL=59
Reply from 121.98.0.1: bytes=32 time=10ms TTL=59
Reply from 121.98.0.1: bytes=32 time=11ms TTL=59
Reply from 121.98.0.1: bytes=32 time=13ms TTL=59
Reply from 121.98.0.1: bytes=32 time=10ms TTL=59
Reply from 121.98.0.1: bytes=32 time=21ms TTL=59 Download starts, ping doubles.
Reply from 121.98.0.1: bytes=32 time=19ms TTL=59
Reply from 121.98.0.1: bytes=32 time=21ms TTL=59
Reply from 121.98.0.1: bytes=32 time=22ms TTL=59
Reply from 121.98.0.1: bytes=32 time=22ms TTL=59
Reply from 121.98.0.1: bytes=32 time=22ms TTL=59
Reply from 121.98.0.1: bytes=32 time=24ms TTL=59
Reply from 121.98.0.1: bytes=32 time=21ms TTL=59
Reply from 121.98.0.1: bytes=32 time=21ms TTL=59  Cancel download, ping goes back
Reply from 121.98.0.1: bytes=32 time=13ms TTL=59
Reply from 121.98.0.1: bytes=32 time=14ms TTL=59
Reply from 121.98.0.1: bytes=32 time=14ms TTL=59
Reply from 121.98.0.1: bytes=32 time=10ms TTL=59
Reply from 121.98.0.1: bytes=32 time=10ms TTL=59

Ping statistics for 121.98.0.1:
Packets: Sent = 23, Received = 23, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 24ms, Average = 15ms
Control-C
^C
C:\Users\timwi>


Yea I would expect the ping to jump a little, but in this case it increases dramatically and drops packets at times too.

263 posts

Ultimate Geek
+1 received by user: 42


  Reply # 1583230 30-Jun-2016 11:06
Send private message

I seem to be in the same situation. Was this sorted in the end? And if so, what was the cause?

 





"you may not know anything about the issue, but I bet you reckon something"

 

- Mitchell and Webb

 

 

Get $20 credit when you sign up to Bigpipe by using this link!


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Hawaiki Transpacific cable ready-for-service
Posted 20-Jul-2018 11:29


Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.