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182 posts

Master Geek
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  Reply # 1559756 26-May-2016 01:12
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What's going on with the Orcon connectivity, over the 2-3 weeks every few days from 1-2am onwards at night I have to reset my router over and over because it loses connection. Once it resets it will work for anywhere between 5 minutes upto 30 or so then lose connection again. During the day, and *most* nights this doesn't happen at all. Should I not be using orcon's dns servers ?


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Master Geek
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  Reply # 1559757 26-May-2016 01:19
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Argh dropped again, come on Orcon what are you doing! :P


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  Reply # 1559761 26-May-2016 03:55
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@Rambaldi this isn't "Orcon" - this will be your line. I bet you've got a line fault.

 

1) Try via Ethernet to ensure the fault isn't just Wireless congestion.
2) Check your modem sync rate - does this drop?
3) Log a fault with Orcon and invest in a master filter.





182 posts

Master Geek
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  Reply # 1559810 26-May-2016 09:22
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Nice idea but incorrect. A line fault doesn't happen only at night and only every few days. Everything except my iPad is connected via Ethernet and I've been with Orcon for years.



899 posts

Ultimate Geek
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  Reply # 1559816 26-May-2016 09:34
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I agree I have same problem. Every night recently I get up in morning and no Internet. It seems to happen between 1am and 5am when I get up. It's really annoying as my phones all switch over to mobile data and I am paying for data usage on several phones when I should be using wifi.

 

I am on Fibre.

 

What I need is a way to detect and alert when router is down but short of leaving a computer running 24x7 pinging somewhere and then somehow alerting me. Thought about IfTTT on my phone but that is no good because I have no idea how to ensure the ping goes out via the router and not via the mobile data which kicks in when wifi-router circuit is not available.

 

Something to thin k about. maybe someone else has already come up with a monitoring system

 

 





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Master Geek
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  Reply # 1559819 26-May-2016 09:39
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Yeah I should have mentioned in on Fibre too. I'm my cell I disable mobile data in the settings of my cell when at home, only turn it on when out. Might not help if you have multiple phones though.



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Ultimate Geek
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  Reply # 1559841 26-May-2016 09:56
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I am guessing that no one is working on the fibre circuits at this time of night so its more likely something happening back at Orcon. Maybe they do testing at 1 am which disrupts the router. It always come up ok after reboot of router. Pity they dont build something into the router that calls home and if no reply it resets itself.

 

 





Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"
Samsung Galaxy SIV rooted
Asus Nexus Tablet 7.0

 


I fix stuff!
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  Reply # 1559845 26-May-2016 10:01
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Hi Guys

 

Last 2 nights we have done planned maintenance on the BNG which supports the Orcon UFB product.

 

Sorry for the inconvenience. 


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Master Geek
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  Reply # 1559848 26-May-2016 10:07
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Ah ok. Should tell someone to update the network status page for planned outtages

13 posts

Geek


  Reply # 1560063 26-May-2016 13:57
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Yes!  I've been having this "wake up and no Internet" problem for 3 or 4 weeks now.  Every few days it happens.  Simple soft reboot of Router fixes it. 

 

I'm on VDSL in Auckland.

 

Please use your notification system to warn of this sort of maintenance Orcon.


29 posts

Geek
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  Reply # 1560998 27-May-2016 21:52
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Sounddude:

 

Hi Guys

 

Last 2 nights we have done planned maintenance on the BNG which supports the Orcon UFB product.

 

Sorry for the inconvenience. 

 

 

 

 

Still migrating? 

 

This is was a 200/200mbit fibre

 

200/200Mbit to this...

 

 

 

packetloss


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  Reply # 1561007 27-May-2016 22:02
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f0rky:

 

 

 

Still migrating? 

 

This is was a 200/200mbit fib

 

 

 

 

What region are you in? I will see what I can find out for you.


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Geek
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  Reply # 1561039 28-May-2016 00:16
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Sounddude:

 

f0rky:

 

 

 

Still migrating? 

 

This is was a 200/200mbit fib

 

 

 

 

What region are you in? I will see what I can find out for you.

 

 

 

 

Hey Soundie,

 

New Plymouth, looks like its resolved its self.

 


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  Reply # 1561208 28-May-2016 13:15
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too soon

 

Spoke too soon :/


29 posts

Geek
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  Reply # 1561746 29-May-2016 15:36
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Day 3

 

 

 

 

Other users in New Plymouth reporting the same poor service, no mention on the status page.


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