Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


5 posts

Wannabe Geek


Topic # 196572 4-Jun-2016 21:17
Send private message

ok so ive looked over multiple threads about this issue and it seems that none of what i ve read and tried it doesnt help.

 

constant dropping connection from ts3, takes about 30seconds and its reconnected itself.

 

have new router from orcon. Runtime Code Version: Genius1424. have a whole new rig and all firewall and port forwards are in place,exceptions are allowed for ts3.

 

can someone help me sort it, its been like 3 years this has been an issue and im just getting over it..

 

 


Create new topic
5499 posts

Uber Geek
+1 received by user: 241

Trusted
Geekzone
Lifetime subscriber

  Reply # 1565815 4-Jun-2016 21:17
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 

If you are posting regarding DSL speeds please check that

 

  • you have reset your modem and router 
  • your PC (or other PCs in your LAN) is not downloading large files when you are testing - you are not being throttled by your ISP due to going over the monthly cap 
  • your tests are always done on an ethernet connection to the router - do not use wireless for testing 
  • you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 

  • Your ISP and plan 
  • Type of connection (ADSL, ADSL2, VDSL) 
  • Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin) 
  • Your general location (or street) 
  • If you are rural or urban 
  • If you know your connection is to an exchange, cabinet or conklin 
  • If your connection is to a ULL or wholesale service 
  • If you have done an isolation test as per the link above 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 

I recommend you read these two blog posts:

 





I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



106 posts

Master Geek
+1 received by user: 7


  Reply # 1565897 4-Jun-2016 22:54
Send private message

I had this issue when I had the black genius router. I remember that it was a specific problem with them and was never patched when I had it.
Since I have upgraded to fibre and the netcom router no problems.
Sorry to not be of any help. If you can upgrade, do it.
You could have a look at this thread http://www.geekzone.co.nz/forums.asp?forumid=82&topicid=115991




5 posts

Wannabe Geek


  Reply # 1566163 5-Jun-2016 19:57
Send private message

cheers bro, this is 1 of the many threads i read last night.  still no help. unfortunately i cant upgrade. no fiber where i live in my street. maybe soon tho ay?? pfft


3343 posts

Uber Geek
+1 received by user: 1089

Trusted
Vocus

  Reply # 1566203 5-Jun-2016 22:06
Send private message

We can downgrade your router to an older version of firmware which works with ts3.  There are no downsides if you aren't using fibre.  Shoot me a PM with your account number.  Apologies for the trouble!


2 posts

Wannabe Geek


  Reply # 1584650 2-Jul-2016 15:15
Send private message

ubergeeknz:

 

We can downgrade your router to an older version of firmware which works with ts3.  There are no downsides if you aren't using fibre.  Shoot me a PM with your account number.  Apologies for the trouble!

 

 

I've just read this thread and this is the exact problem I'm having, been trying to solve it for the longest time.

 

Is changing the firmware something I could do myself? I'm not running fibre and would love to fix this.




5 posts

Wannabe Geek


  Reply # 1584658 2-Jul-2016 15:52
Send private message

this issue worked for me. have had no issues since it was downgraded. i suggest you get them to do it. as then you wont kill your router


2 posts

Wannabe Geek


  Reply # 1584696 2-Jul-2016 17:08
Send private message

kiwieX:

 

this issue worked for me. have had no issues since it was downgraded. i suggest you get them to do it. as then you wont kill your router

 

 

 

 

Is this something that can be done by them remotely? Will it come at a cost to me?

 

Thanks for the help.




5 posts

Wannabe Geek


  Reply # 1584855 2-Jul-2016 21:08
Send private message

nah it wont cost. if your with orcon. ubergeek can probably do it for you. he did it for me,


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.