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Topic # 199046 2-Aug-2016 12:31
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A few days ago my Orocn internet connection (UFB) wasn't going and I had to reset the modem (switch off/on). After it came online again I noticed that some servers I am running (FTP, Web, email) didn't work anymore. I checked port forwarding (NAT/Virtual Servers) and everything was fine there.

 

To make a long story short: even though the port forwards were all correctly listed I had to remove and re-add each one again or they simply would not work. It's like the modem shows the correct settings but totally ignores them until they have been re-added. This was the case for smtp, imap, pop, ftp, http.

 

I don't hope I have to add them all again after every reboot of the modem because I have 16 forwarded ports and it's just a hassle to add them.

 

FYI: After I first had everything up and running a while ago I saved my settings. Restoring those settings will again list the correct settings (so it DOES load them) but subsequently ignores them until added again. 

 

Anyone else who has noticed this strange behaviour?


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  Reply # 1603094 2-Aug-2016 16:43
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Had the same thing with the standard non branded NF4V can't remember if it was fixed in a update as I got so mad with it I purchased a new router lol


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  Reply # 1603111 2-Aug-2016 17:25
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I have had port forwards not work till I fiddled with some settings that made it reconnect. Didnt have to remove and re-enter them.





Richard rich.ms



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  Reply # 1603275 3-Aug-2016 00:55
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tripp:

 

Had the same thing with the standard non branded NF4V can't remember if it was fixed in a update as I got so mad with it I purchased a new router lol

 

 

Unfortunately Orcon requires me to have this very modem.

 

 

 

richms:

 

I have had port forwards not work till I fiddled with some settings that made it reconnect. Didnt have to remove and re-enter them.

 

 

Do you remember what exactly it was that 'activated' the port forwards?


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  Reply # 1603287 3-Aug-2016 07:07
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Firewall

 

Similar issue, not exactly the same but I have found that the firewall function does not seem to work on this router (at least for me).

 

I can create a new firewall and rulesets but cannot select the specific WAN port (Eth 4.1), can choose WAN or Any WAN but regardless rules don't work.

 

Setup all possible combinations to block inbound SIP (5060) from all but the valid source IPs but no drop or reject combinations have any effect.

 

Packets sail though.  Could be me but I also could not find any useful documentation and gave up on Netcomm Web Chat support.

 

 


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  Reply # 1603306 3-Aug-2016 08:26
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edwinov:

 

Do you remember what exactly it was that 'activated' the port forwards?

 

 

It was a while ago, but I think I was messing with the DHCP settings and suddenly all the torrenting machines had incoming again and I could RDP in. Rebooting didnt sort it out.

 

I think it stuffed up after I changed the lan IP of the router over. It was when I was swapping the routers between my internet connections to satisfy an annoying ISP helpdesk that was saying my crap performance was due to my router being faulty.





Richard rich.ms



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  Reply # 1603358 3-Aug-2016 09:43
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Gwilson:

 

Firewall

 

Similar issue, not exactly the same but I have found that the firewall function does not seem to work on this router (at least for me).

 

I can create a new firewall and rulesets but cannot select the specific WAN port (Eth 4.1), can choose WAN or Any WAN but regardless rules don't work.

 

Setup all possible combinations to block inbound SIP (5060) from all but the valid source IPs but no drop or reject combinations have any effect.

 

Packets sail though.  Could be me but I also could not find any useful documentation and gave up on Netcomm Web Chat support.

 

 

 

 

richms:

 

edwinov:

 

Do you remember what exactly it was that 'activated' the port forwards?

 

 

It was a while ago, but I think I was messing with the DHCP settings and suddenly all the torrenting machines had incoming again and I could RDP in. Rebooting didnt sort it out.

 

I think it stuffed up after I changed the lan IP of the router over. It was when I was swapping the routers between my internet connections to satisfy an annoying ISP helpdesk that was saying my crap performance was due to my router being faulty.

 

 

 

 

It's not the firewall nor DHCP in my case. I know this because I don't use them. I wanted to use as little as possible from the Orcon modem so I disabled DHCP, disabled wireless, I only use 1 of the four ethernet ports which feeds directly into MY router of choice (running Gargoyle which I think is sublime) and all machines in the house connect to MY router. I would have much preferred to just have a UFB modem, as opposed to this Orcon modem/router. I hate it when too many devices are packed together. I understand why it's nice of the non tech savvy but for geeks like us they should just have the option to give us the settings needed for a modem of our own choice.

 

Another thing that I suddenly realize: the port forwarding on the Orcon/NetComm NF4V was running nicely for connections coming from the WAN. I could easily browse my self hosted website (so port 80 forwarded from NF4V to Gargoyle router and from there to the machine running my web server) on my phone using its data connection. It was when I tried to reach my web server from the LAN that the ports weren't forwarded.

 

I think the problem can therefore be narrowed down to this: after a reset of the modem or loading of saved settings the LAN loopback settings in NAT/Virtual Servers is DISREGARDED. The modem might SHOW the desired setting of 'Enabled' for a particular forward but it will not ACT accordingly. The entire forward will need to be deleted and added it again. Only THEN will a LAN loopback (if set to Enabled) actually act like enabled.

 

I wish there was an option on the Virtual Servers page to Edit an entry which would have the same effect as first removing and then re-adding an entry, that would save time.




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  Reply # 1603368 3-Aug-2016 09:55
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It seems I am not the only one who has this problem: http://www.scoptalk.com/p/m/q/p45-028704-14207-orcon-fibre-nf4v-modem-issues.html


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  Reply # 1627332 11-Sep-2016 10:53
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edwinov:

 

Unfortunately Orcon requires me to have this very modem.

 

 

Sorry if this is slightly off topic, but as I am considering fibre with Orcon, this worries me a bit.
Just wondering how they "force" you to use their Netcomm modem ... contractually or do they maybe only allow incoming connections from specific modems ?

 

 


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  Reply # 1627338 11-Sep-2016 11:09
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they dont force you, they just wont give you the settings you need to enter into your new modem/router


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  Reply # 1627358 11-Sep-2016 11:40
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They don't force you - they simply supply a device that's fully supported and provisioned by them. If you want to use 3rd party hardware you're completely on your own and will receive no support or help with config.

 

This isn't really any different to the model taken by most ISP's in NZ (and around the world) now.

 

 


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Reply # 1627371 11-Sep-2016 12:25
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sbiddle:

 

They don't force you - they simply supply a device that's fully supported and provisioned by them. If you want to use 3rd party hardware you're completely on your own and will receive no support or help with config.

 

This isn't really any different to the model taken by most ISP's in NZ (and around the world) now.

 

 

Cool, thanks for the clarification  

 

So, now, if I wanted to "upgrade" the wireless signal on the Netcomm NFV4 (it's a little limited at 802.11N 2.4), what would the best option :
- to get a completely new router, or
- to boost the wireless up Dual band AC ?
And whichever option is best, what hardware would you guys suggest ?

 

We are about to move into a new place with the ONT in a junction box in the garage and I have been reliably informed that putting the router into there will severely weaken the wireless signal ... so I'm trying to get ahead of these issues before that come up 

 

Any advice will be most welcome. 


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  Reply # 1627378 11-Sep-2016 12:52
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I may be wrong, but doesn't or on usually provide plans with 'phone line's?
That router has phone ports that use voip that Orcon configure and they don't/won't give out details on how you could connect a different sort of device to their phone service.
If you aren't using the phone line's, then it shouldn't be too hard to acquire and hook up a different device to your connection. Just don't expect to ever be able to use the Orcon phone line's.




Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

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Reply # 1627397 11-Sep-2016 13:51
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Yeah, that's what I thought as well, but someone said earlier in the thread that Orcon "don't force you" to use their device.

 

I know it may just be semantics, but IF Orcon won't give out details on how to could connect a different sort of device to their phone service, then, in my book, that amounts to them "forcing me" to use their device.

 

Interested to see what do you guys think  


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  Reply # 1627403 11-Sep-2016 14:16
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Can you get the firmware updated? So this problem goes away? This is generally the first step you take. Read the notes about what problems the firmware fixes, if you call orcon im sure they will tell you what the latest version is and where to get it.

 

If you decide to replace the router if you want and set it up yourself. Its not particularly hard, people on here will help you if you have questions. You just need to find out if your circuit is tagged or not before getting a router. I don't know if orcon use vlan tagging for UFB but someone where will know. So if they do require it you should look for a unit with 802.1q support, it might also be called VLAN tagging.

 

To be honest, just get a non-wireless router and an access point or two you can stick in more convenient places. If you pop your access point(s) up high and use Power over Ethernet back to the cabinet in the garage then you will probably find that the wifi coverage at your place will be amazing. 

 

You can pick up a good router for $99+GST (non wireless) and it can live in the cabinet next to your ONT. It will do VLAN tagging as well if needed. https://www.gowifi.co.nz/routers/er-x.html

 

Then look at some PoE wireless AP's, they come with power injectors, and that $99 router has a single PoE out port, so you shouldn't need to buy a PoE switch for home use. There are a lot of options, but people here can recommend some good ones.






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  Reply # 1627470 11-Sep-2016 16:01
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Thanks for the (very) detailed reply, Blake. Much appreciated - gives me some clarity on what to do next.

 

I like your idea about just "extending" the existing wireless. I think I will put the Orcon router in the cabinet next to the OTN and extend the wireless network by plugging an AP into one of the wired network points in the middle of the house ... hopefully should provide strong wireless coverage throughout the house.

 

Any suggestions on a good AP to try ?


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